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Windows Desktop Support Jobs (NOW HIRING)

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

Ideal candidate should have relevant 8-10 years' experience in Windows Desktop support. Achieve consistent expertise, provide and support a culture of continuous service improvement, and leverage ...

Quantix

Desktop Technician

Denver, CO

$20.75 - $26.50/hr

... Windows desktop support. 2) Experience imaging and configuring laptops and desktops. 3) Windows user setup. 4) Mobile and desktop phone setup and support. 5) Valid driver's license and reliable ...

Quantix

Desktop Technician

Denver, CO

$20.75 - $26.50/hr

Qualifications Required Skills: 1) Windows desktop support. 2) Experience imaging and configuring laptops and desktops. 3) Windows user setup. 4) Mobile and desktop phone setup and support. Desired ...

F2Onsite

Be Seen First

Desktop Support Technician

Salem, VA · On-site

$28 - $30/hr

Support Windows 10/11 and Microsoft 365 applications. * Troubleshoot printers, peripherals, docking ... Required Skills * 2+ years of Level 2 Desktop Support or End User Support experience. * Strong ...

Cliff Services Inc

Desktop Support

Phoenix, AZ · On-site

$25/hr

Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on experience supporting Windows 11 environments and LAN networking infrastructure. The role involves ...

Robert Half

Help Desk/Desktop Support Analyst

Lakewood, WA · On-site

$25 - $32/hr

This Contract position focuses on desktop support, Windows imaging and deployment, help desk ticket resolution, and basic network systems support. The ideal candidate will provide reliable technical ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

Proven ability to troubleshoot and support Windows desktop operating systems. * Experience supporting Microsoft Office, Outlook, and internet-based applications. * Ability to repair and support ...

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Windows Desktop Support information

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$5

$16

$24

How much do windows desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for windows desktop support in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $22.12 per hour, depending on experience, location, and employer.

What is a Windows Desktop Support?

A Windows Desktop Support job involves providing technical assistance to end-users for Windows-based systems. Responsibilities include troubleshooting hardware and software issues, installing and configuring applications, managing system updates, and ensuring network connectivity. Support specialists also assist with user account management, security settings, and peripheral devices like printers and scanners. Strong problem-solving skills and a deep understanding of Windows operating systems are essential for this role.

What does a Windows Desktop Support do?

A Windows Desktop Support professional typically spends their day resolving technical issues related to Windows operating systems, installing or updating software, configuring hardware, and assisting users with connectivity or access problems. The role often involves monitoring support tickets, prioritizing urgent requests, and documenting solutions for future reference. Collaboration with other IT team members, such as network administrators and cybersecurity specialists, is common to address more complex issues. This position offers a dynamic work environment, with new challenges each day and opportunities to develop technical skills and advance within the IT department.

What are the key skills and qualifications needed to thrive in the Windows Desktop Support position, and why are they important?

To thrive as a Windows Desktop Support professional, you need strong troubleshooting abilities, familiarity with Windows operating systems, and a good understanding of hardware, networking, and security fundamentals. Experience with tools such as Active Directory, remote desktop solutions, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common assets. Excellent communication, patience, and problem-solving skills help you deliver effective support and build trust with end users. These competencies are crucial for maintaining smooth IT operations, minimizing downtime, and ensuring user satisfaction.

How much does a Windows Desktop Support technician make in the US?

A Windows Desktop Support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often requires strong troubleshooting skills and familiarity with Windows operating systems and support tools.

Is Windows Desktop Support a good entry level job?

Windows Desktop Support is often considered a suitable entry-level role for individuals interested in IT, as it involves troubleshooting hardware and software issues, maintaining user accounts, and supporting end-users. It typically requires basic knowledge of Windows operating systems, networking, and common tools like remote support software, making it accessible for beginners with relevant certifications or training. This role can provide foundational experience for advancing into more specialized IT positions.
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What states have the most Windows Desktop Support jobs?

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What job categories do people searching Windows Desktop Support jobs look for?

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Windows Desktop Support jobs near you
Infographic showing various Windows Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

Desktop Support Engineer

Stonex Group, Inc.

Kansas City, MO • On-site

Full-time

Re-posted 12 days ago

Job description

Overview
Connecting clients to markets - and talent to opportunity.
With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Position Purpose:
The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end users across desktop, laptop, peripheral, software, and basic network-related issues.
This role focuses on learning standard support processes, resolving common incidents and service requests, documenting work accurately, and escalating more complex issues to senior Desktop Support team members or appropriate support teams as needed.
Primary Duties will include:
Technical Support & Operations
  • Provide first-level troubleshooting and support for desktop hardware, laptops, peripherals, operating systems, and standard corporate applications.
  • Assist with hardware and software installations, desk moves, equipment setup, and basic configuration changes following established procedures.
  • Support routine desktop maintenance activities, including software updates, basic security configuration checks, and workstation readiness tasks.
  • Assist with virtual desktop and remote access support under guidance from senior team members.
  • Use approved remote support tools to diagnose common user issues and provide guided assistance to local and remote users.
Incident & Request Management
  • Monitor, triage, update, and resolve assigned incidents and service requests through the Incident/Help Desk Management System while following documented procedures and SLA expectations.
  • Escalate complex or unresolved technical issues to senior Desktop Support Analysts, leads, or specialized support teams with clear notes and troubleshooting details.
  • Ensure accurate documentation of resolutions and updates in the ticketing
Collaboration & Cross-Functional Support
  • Work with IT support teams and business users to resolve routine technical issues, support onboarding activities, and maintain a reliable desktop support experience.
  • Participate in basic project support activities such as equipment preparation, deployment assistance, user testing, and post-deployment follow-up.
  • Coordinate with partner teams when directed to gather information, confirm requirements, and support standard escalation procedures.
Teamwork, Documentation & Continuous Learning
  • Learn and follow established desktop support standards, troubleshooting steps, and escalation paths.
  • Demonstrate professional, customer-focused behavior when supporting users in person, by phone, through chat, or remotely.
  • Follow corporate governance standards, security policies, and approved support procedures when handling devices, accounts, and user data.
  • Support the development and maintenance of documentation, including Knowledge Base articles and standard operating procedures.
  • Attend team meetings and training sessions to build technical knowledge, understand support priorities, and stay aligned with team procedures.
Asset & Inventory Management
  • Assist with tracking, preparing, deploying, collecting, and updating inventory records for desktop equipment, peripherals, and assigned assets.
Other Responsibilities
  • Participate in scheduled remote satellite office wellness visits as (Company paid travel & reimbursed expenses will be provided)
  • Work flexible hours, including evenings and weekends, when
  • Perform other related duties as

Qualifications
To Land this role you will need:
  • Basic working knowledge of Windows desktop operating systems, including Windows 11.
  • Excellent customer service orientation with the ability to maintain professionalism under
  • Good problem-solving skills with the ability to follow troubleshooting steps, ask clarifying questions, and prioritize assigned work appropriately.
  • Clear verbal and written communication skills, with the ability to explain basic technical steps to technical and non-technical users.
  • Willingness to learn new tools, processes, and support procedures in a team-oriented environment.
  • Strong attention to detail, work ethic, and
  • Ability to interpret and apply policies, procedures, and technical
  • Ability to lift and install heavy desktop
  • Ability to work for extended periods at a computer

What will make you stand out:
  • 2+ years of desktop support, help desk, technical support, internship, lab, or equivalent hands-on technology experience.
  • Basic familiarity with Microsoft 365 applications such as Outlook, Teams, Word, Excel, and OneDrive.
  • Exposure to endpoint management or deployment tools such as Microsoft Intune, Autopilot, or SCCM is preferred but not required.
  • Basic understanding of IT security practices, including password handling, device protection, and appropriate access control.
  • Interest in learning financial services technology and business applications is preferred.
  • Exposure to virtual desktop environments is preferred but not required.
  • Experience or familiarity with remote support tools is preferred but not required.
Education & Certifications
  • High School Diploma required, Associate's Degree or higher
  • UK equivalent: A-Level Standard required; Degree
  • Industry certifications preferred (e.g., A+, Network+, Microsoft, HP, Dell).

Working environment:
  • On-site (5 days in office per week)

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