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Night Shift Desktop Support Manager Jobs (NOW HIRING)

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Department 671 Shift: Daytime Experience: 5+ years Pay Range: $30.13 to $45.20 Actual pay will be ... Lead problem management efforts including investigation, documentation, testing, and root cause ...

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 ... management Strong listening skills, analytical and problem solving skills Assist users with ...

TEKsystems

Desktop Support

New London, CT · On-site

$20 - $25/hr

Manage user accounts, permissions, and access requests within Active Directory. * Troubleshoot ... Desktop Support * PC Hardware Troubleshooting * Printer Support * Network Connectivity ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20.25 - $25.75/hr

... manager. In addition it is imperative that service desk queues are monitored and updated in ... You will be asked to participate in a rotating shift pattern ranging from 7:00am-12:00am. During ...

City of New York

DESKTOP SUPPORT SPECIALIST

Brooklyn, NY · On-site

$125K - $150K/yr

Under the general supervision of the Desktop Support Manager, with considerable latitude for ... Manager (SCCM). Hours/Shift: 9AM - 5PM (After hours/weekends if required) IT PROJECT SPECIALIST ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA

$47/hr

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

TEKsystems

Desktop Support

New Haven, CT · On-site

$20 - $25/hr

Manage user accounts, permissions, and access requests within Active Directory. * Troubleshoot ... Desktop Support * PC Hardware Troubleshooting * Printer Support * Network Connectivity ...

TEKsystems

Desktop Support

Hartford, CT · On-site

$20 - $25/hr

Manage user accounts, permissions, and access requests within Active Directory. * Troubleshoot ... Desktop Support * PC Hardware Troubleshooting * Printer Support * Network Connectivity ...

TEKsystems

Desktop Support

New London, CT

$20 - $25/hr

Manage user accounts, permissions, and access requests within Active Directory. * Troubleshoot ... Desktop Support * PC Hardware Troubleshooting * Printer Support * Network Connectivity ...

Infojini Inc

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

... Manager & Software Delivery). • A+ certification. • Microsoft Desktop Support certification. • 5 years or more experience resolving end users' hardware and software issues in a large IT ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

... to line manager • Ensuring assigned service desk tasks are kept up to date and that support ... desktop systems • Keeping asset and change management systems up to date at all times • ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... Problem management activities 7. Taking ownership of issues through to resolution on all ...

TEKsystems

Desktop Support

Hartford, CT

$20 - $25/hr

Manage user accounts, permissions, and access requests within Active Directory. * Troubleshoot ... Desktop Support * PC Hardware Troubleshooting * Printer Support * Network Connectivity ...

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Night Shift Desktop Support Manager information

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$14

$36

$60

How much do night shift desktop support manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for night shift desktop support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What does a night shift desktop support manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

More about Night Shift Desktop Support Manager jobs

What cities are hiring for Night Shift Desktop Support Manager jobs?

Cities with the most Night Shift Desktop Support Manager job openings:

What states have the most Night Shift Desktop Support Manager jobs?

States with the most job openings for Night Shift Desktop Support Manager jobs include:

What job categories do people searching Night Shift Desktop Support Manager jobs look for?

The top searched job categories for Night Shift Desktop Support Manager jobs are:

Night Shift Desktop Support Manager jobs near you
Infographic showing various Night Shift Desktop Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Desktop Support in Tewksbury, Massachusetts

Desktop & Depot Support

Tewksbury, MA • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Tewksbury, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
  • Provide Workstation Software Break Fix support
  • IMAC - PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:
  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in Inventory Control

Requirements
  • Must be within driving distance of Tewksbury, Massachusetts, and be willing to work onsite.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:
  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$17.00/hr - $25.00/hr

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