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Information Technology Desktop Support Jobs in Minnesota

The Desktop Support Specialist II provides advanced end-user support across CPM's global enterprise ... This role operates within Corporate IT and supports all CPM sites, business units, and functions ...

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Role : Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop ... Qualifications Any Degree Additional Information All your information will be kept confidential ...

The Desktop Support Specialist II provides advanced end-user support across CPM's global enterprise ... This role operates within Corporate IT and supports all CPM sites, business units, and functions ...

Description Create, maintain and support standard Windows and Apple desktop configurations to be ... Accurately monitor and track hardware and software inventory following Chewy's IT Asset Lifecycle ...

Description Create, maintain and support standard Windows and Apple desktop configurations to be ... Chewy's IT Asset Lifecycle procedures • Troubleshoot and resolve a variety of technical issues ...

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

Job#: 3045812 Desktop Support Location: St. Paul, Minnesota (Onsite) Role Overview This position ... The role delivers frontline IT support for employee devices, operating systems, productivity ...

IT Support Specialist

Minneapolis, MN · On-site

$60K - $75K/yr

This role is responsible for deploying, maintaining, and troubleshooting desktop computing systems, mobile devices, network-connected peripherals, and user productivity tools. The ideal IT Support ...

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

What You Bring * One to three years of IT support, help desk, desktop support, or field support experience. Manufacturing or warehouse experience is helpful but not required. * Practical ...

Job Title: Desktop Imaging Tech / Packager Location: St. Paul, MN Type: Direct hire Client with ... desktop support and troubleshooting. Additional Information All your information will be kept ...

Provide on-site technical support and troubleshooting for end-user desktop and software issues ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

AA2IT is seeking a Desktop Support Technician I to assist customers with general inquiries and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

deskside support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Onsite Support Location: eagan,MN Duration: 1+ years Additional ...

Desktop Support Analyst

Minneapolis, MN

$24.25 - $32.50/hr

... Information Technology groups as required. * Desktop troubleshooting and support o Install, physically move, maintain and troubleshoot various computer equipment, including Desktop PCs, laptops ...

... Information Technology groups as required. • Desktop troubleshooting and support o Install, physically move, maintain and troubleshoot various computer equipment, including Desktop PCs, laptops ...

Showing results 21-40

Information Technology Desktop Support information

See Minnesota salary details

$10

$23

$37

How much do information technology desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology desktop support in Minnesota is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.59 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Minnesota?

For Information Technology Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Minnesota look for?

The top searched job categories for Information Technology Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Information Technology Desktop Support jobs?

Cities in Minnesota with the most Information Technology Desktop Support job openings:

Infographic showing various Information Technology Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,561 per year, or $23.8 per hour.

Desktop Support Specialist II

CPM Holdings, Inc.

Blaine, MN • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Our Company:
Headquartered in Blaine, MN, CPM Holdings, Inc is an established company with exciting growth as an essential supplier to the global food, energy and materials supply chains. We are an international organization that is a key player in numerous global markets, including oilseed processing, animal feed, breakfast cereal, snack food, biofuels and metal-packaging industries. We specialize in the design, production and marketing of high-quality, efficient, durable process systems, equipment and aftermarket parts and services. The foundation of our company dates back to 1883 and we continue to leverage our history, experience, and entrepreneurial spirit to increase our global footprint through innovative organic growth and strategic acquisitions.
Website: onecpm.com
Position Summary:
The Desktop Support Specialist II provides advanced end-user support across CPM's global enterprise, ensuring reliable system performance and a consistent technology experience for employees worldwide. This role operates within Corporate IT and supports all CPM sites, business units, and functions, with a strong focus on enterprise standards, security, and global alignment.
This position requires an independent, service-oriented professional with strong technical expertise who can effectively support users across regions and time zones while contributing to company-wide IT initiatives.
Key Responsibilities:
Advanced End-User Support
  • Provide Tier II technical support for complex hardware, software, and connectivity issues.
  • Diagnose and resolve escalated issues involving operating systems, devices, peripherals, and enterprise applications.
  • Perform root cause analysis and ensure issues are fully resolved and documented.
Device & User Setup
  • Configure, image, and deploy user workstations and peripherals (monitors, docking stations, printers, headsets, etc.).
  • Ensure devices are compliant with CPM standards and ready for productive use.
Hardware & Software Management
  • Maintain and validate hardware functionality.
  • Install, configure, and support enterprise-standard software in alignment with Corporate IT specifications.
User Account Administration
  • Provision and manage user environments.
  • Add, modify, and disable user accounts in Active Directory and Office 365 following established CPM controls and processes.
Security & Compliance
  • Enforce CPM IT security and data privacy standards.
  • Support license management and ensure systems remain compliant with corporate policies.
Documentation & User Enablement
  • Create and maintain technical documentation, procedures, and user guidance.
  • Support user adoption of new tools, systems, and enterprise initiatives.
Project & Global Support
  • Participate in cross-site and enterprise-wide IT projects, including acquisitions and site assessments.
  • Coordinate with local site contacts while maintaining alignment with corporate IT direction and standards.

Required Skills & Competencies:
  • Strong working knowledge of computer hardware, peripherals, operating systems, and enterprise software
  • Solid understanding of networking fundamentals
  • Proven ability to troubleshoot complex technical issues independently
  • Strong organizational skills with consistent follow-through
  • Clear and professional communication across regions and time zones
  • Ability to manage multiple priorities in a global support environment
  • Enterprise-first mindset with strong ownership and accountability

Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, or a related field preferred
  • Equivalent experience, including military technical training or hands-on IT support experience, will be considered
  • Prior experience in a desktop or end-user support role strongly preferred

Work Style Expectations:
  • Operates as a centralized Corporate IT resource supporting CPM globally
  • Maintains a consistent focus on enterprise standards rather than local site preferences
  • Demonstrates high ownership from issue intake through resolution
  • Trusted to work independently with minimal day-to-day supervision

What We Offer:
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including vacation days, and holidays.
  • Professional development opportunities, such as tuition reimbursement and certification programs.
  • Wellness benefits, including gym membership discounts and mental health support; wellness programs.
  • Employee appreciation events

Starting Salary Range: $50,000 - $55,000 annually
*This position is not eligible for employment visa sponsorship now or in the future.*
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.