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Remote Desktop Support Analyst Jobs in Rochester, MN

Remote Job Summary: Join our team as a Finance Associate and play a pivotal role in driving ... and analysis. • Collaborate cross-functionally to support budget adherence and financial ...

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Remote position with ability to work in multiple time zones. $26 - $36 an hour Salary specifics ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Remote position with ability to work in multiple time zones. Salary specifics subject to experience ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Remote position with ability to work in multiple time zones. $26 - $36 an hour Salary specifics ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

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Remote Desktop Support Analyst information

See Rochester, MN salary details

$10

$27

$40

How much do remote desktop support analyst jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote desktop support analyst in Rochester, MN is $27.34, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $30.53 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What job categories do people searching Remote Desktop Support Analyst jobs in Rochester, MN look for? The top searched job categories for Remote Desktop Support Analyst jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Desktop Support Analyst jobs? Cities near Rochester, MN with the most Remote Desktop Support Analyst job openings:
Senior IT EPIC Beaker Application Analyst

Senior IT EPIC Beaker Application Analyst

Da Vinci Software

Rochester, MN • Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Summary
Our client is seeking a Senior Epic Beaker Application Analysts to support a Project.
Responsibilities:
  • These roles will provide senior-level support across system analysis, design, build, testing, validation, and implementation of Epic Beaker and related laboratory systems.
  • All resources will:
  • Support the full system lifecycle (requirements design build testing implementation)
  • Serve as a liaison between clinical, operational, and technical teams
  • Perform system configuration, validation, and data integrity checks
  • Support testing cycles (Clinical Content Validation/ Instrument and non-instrument Mapped Record Testing), build change requests, and Go Live readiness activities.
Requirements
  • Demonstrated experience with:
  • Systems analysis, design, build, testing, and implementation
  • Requirements gathering and validation with stakeholders
  • Complex system integration efforts
  • Ability to:
  • Resolve complex technical and operational issues
  • Manage competing priorities across multiple workstreams
  • Work independently and collaboratively across teams
  • Strong communication, analytical, and documentation skills
  • Experience supporting testing (UAT, validation, defect resolution)
  • Pro Desk API
Nice to Haves/Preferred Qualifications:
  • Data Innovations (DI) experience (required for 1 of 6 roles)
  • Interface and instrument integration experience
  • Experience in large-scale healthcare/Epic implementations
  • Familiarity with Epic build environment and code migration
Education
  • Epic Beaker certification (AP and/or CP strongly preferred)
  • Bachelor's degree + 4 years experience or Associate's degree + 6 years experience
Additional Info:
  • 100% Remote
  • W2 Candidates Only
  • These are senior-level roles expected to operate independently and contribute across both project and operational workstreams
  • Candidates must be comfortable working in a fast-paced, highly matrixed program environment with evolving priorities
  • Resources will be dynamically aligned to program risk areas and critical path needs
  • May include participation in off-hours/on-call support, as needed

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About Da Vinci Software

Sourced by ZipRecruiter

Who We Are We are a software company that strives to build sustainable relationships through the delivery of innovative solutions. Agile software development is at the heart of 'how we work' which allows us to bring people together for strong collaboration and problem solving. What We Do We provide enterprise-level agile coaching and development services. The Da Vinci Agile Coaching model is built on four pillars that ensure successful adoption and scale across an organization. The enterprise framework we have built supports this foundation through recognition of, and integration with, legacy processes. We passionately believe 'how we work' is the intangible our developers demonstrate for our clients every day. Our high-performing team members provide leadership and chemistry on your teams. We provide architects, developers and testers that enjoy accountability, team success and delivering meaningful products.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Burnsville, MN, US

Year founded

2008

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