1

Dell Customer Support Jobs (NOW HIRING)

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

Required : • 2+ years of deskside support experience • A+ certification • Client certification • Dell certification • Deskside software/hardware and customer support experience Company

Desktop Support Tech

Belcamp, MD · On-site

$20.25 - $25.75/hr

Required : • Deskside software/hardware and customer support experience • 2+ years of deskside support experience • A+ certification • Client certification • Dell certification Company

Desktop Support Tech

Belcamp, MD · On-site

$20.25 - $25.75/hr

... Dell-Apple). Onsite hardware repair Client incident updates (in person/on the phone/ Service Now ... Deskside software/hardware and customer support experience * What will the work schedule be for ...

Desktop Support Tech

Belcamp, MD · On-site

$20.25 - $25.75/hr

... Dell-Apple). Onsite hardware repair Client incident updates (in person/on the phone/ Service Now ... Deskside software/hardware and customer support experience * What will the work schedule be for ...

Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...

Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...

... customer support in an enterprise environment. Key Responsibilities * Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot. * Configure and ...

Showing results 41-60

Dell Customer Support information

See salary details

$11

$20

$31

How much do dell customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Dell Customer Support?

A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.

What does a Dell Customer Support do?

A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.

What are the key skills and qualifications needed for Dell Customer Support?

To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.

Does Dell Customer Support have work from home?

Dell Customer Support offers remote work options for certain roles, allowing employees to work from home depending on the position and business needs. These roles typically require strong communication skills, familiarity with remote tools, and sometimes specific technical certifications. Availability of remote work may vary by location and team requirements.

Does Dell Customer Support offer remote jobs?

Dell Customer Support positions often include remote work options, especially for roles involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge. Availability of remote work can vary by location and role, so it is advisable to check the specific job listing for remote work options.
More about Dell Customer Support jobs

What cities are hiring for Dell Customer Support jobs?

Cities with the most Dell Customer Support job openings:

What are the most commonly searched types of Dell Customer Support jobs?

The most popular types of Dell Customer Support jobs are:

What states have the most Dell Customer Support jobs?

States with the most job openings for Dell Customer Support jobs include:

Infographic showing various Dell Customer Support job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,556 per year, or $20.9 per hour.

Desktop Support Tech

AA2IT

Bethesda, MD • On-site

$21.50 - $27.50/hr

Full-time

Re-posted 22 days ago


Job description

Job Summary:
AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.
Responsibilities:
• Machine configuration/Software break-fix (Windows Os-Apple IOS)
• Deskside support services (deskside and remote)
• Hardware break/fix (Client-Dell-Apple). Onsite hardware repair
• Client incident updates (in person/on the phone/ Service Now)
• Process parts ordering and returnsSee job duties below
Qualifications:
Required:
• 2+ years of deskside support experience
• A+ certification
• Client certification
• Dell certification
• Deskside software/hardware and customer support experience
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.