Field Engineer 4
Tempe, AZ · On-site
... professional customer support during onsite visits • Maintain accurate documentation and ... Dell certifications after selection • Ability to travel locally throughout the day • ...
Field Engineer 4
Tempe, AZ · On-site
... professional customer support during onsite visits • Maintain accurate documentation and ... Dell certifications after selection • Ability to travel locally throughout the day • ...
Service Desk Technician
Scottsdale, AZ · On-site
... Dell, HDI, or other relevant technical certifications preferred. Desired Skills & Competencies * Excellent troubleshooting and diagnostic abilities. * Strong communication and customer support skills.
Service Desk Technician
Scottsdale, AZ · On-site
... Dell, HDI, or other relevant technical certifications preferred. Desired Skills & Competencies * Excellent troubleshooting and diagnostic abilities. * Strong communication and customer support skills.
Cleared Desktop Support in Tucson, AZ
Tucson, AZ · On-site
$20 - $26/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Expertise in Inventory Control Requirements: * Must be within driving ...
Quick apply
Cleared Desktop Support in Tucson, AZ
Tucson, AZ · On-site
$20 - $26/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Expertise in Inventory Control Requirements: * Must be within driving ...
Cleared Desktop Support in Tucson, AZ
Tucson, AZ · On-site
$20 - $26/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Expertise in Inventory Control Requirements * Must be within driving ...
Cleared Desktop Support in Tucson, AZ
Tucson, AZ · On-site
$20 - $26/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Expertise in Inventory Control Requirements * Must be within driving ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
Quick apply
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Fluent in English and Spanish * Expertise in Inventory Control * Active ...
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Fluent in English and Spanish * Expertise in Inventory Control * Active ...
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Fluent in English and Spanish * Expertise in Inventory Control * Active ...
Quick apply
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may ... Certified Dell Technician * Fluent in English and Spanish * Expertise in Inventory Control * Active ...
Service Engineer
Mesa, AZ · On-site
Take the next step in your technical career while making a direct impact on uptime and customer satisfaction. [Responsibilities] - Provide responsive on-site support for Dell server and data center ...
Service Engineer
Mesa, AZ · On-site
Take the next step in your technical career while making a direct impact on uptime and customer satisfaction. [Responsibilities] - Provide responsive on-site support for Dell server and data center ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
With the goal of building long-term partnerships with our customers, we invest in our employees by ... Hands-on experience with two or more technologies such as Cisco, Juniper, Palo Alto, Dell ...
... customer support Have a very high level of enterprise solution product knowledge Work with ... Supermicro, EMC, DELL, HP) Solid hardware system diagnostics skills, as well as a good ...
... customer support Have a very high level of enterprise solution product knowledge Work with ... Supermicro, EMC, DELL, HP) Solid hardware system diagnostics skills, as well as a good ...
SCADA Windows Systems Administrator II with Security Clearance
Phoenix, AZ · On-site
$75K - $120K/yr
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer ... Manage and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ...
SCADA Windows Systems Administrator II with Security Clearance
Phoenix, AZ · On-site
$75K - $120K/yr
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer ... Manage and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ...
SCADA Windows Systems Administrator II
$75K - $125K/yr
... customer success. An Average Day: As the SCADA Windows System Administrator II you will focus on the administration, maintenance, and support of Windows 10 & 11, and Windows Server 2016/2019 ...
SCADA Windows Systems Administrator II
$75K - $125K/yr
... customer success. An Average Day: As the SCADA Windows System Administrator II you will focus on the administration, maintenance, and support of Windows 10 & 11, and Windows Server 2016/2019 ...
SCADA Windows Systems Administrator II
Phoenix, AZ · On-site
$75K - $125K/yr
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer ... Manage and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ...
SCADA Windows Systems Administrator II
Phoenix, AZ · On-site
$75K - $125K/yr
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer ... Manage and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE ...
Storage Customer Service Representative
Cottonwood, AZ · On-site
$15 - $20.25/hr
As a Storage Customer Service Representative, you will work as part of a support team to be the ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Cottonwood, AZ · On-site
$15 - $20.25/hr
As a Storage Customer Service Representative, you will work as part of a support team to be the ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
IT Support Technician
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and ...
Dell Customer Support information
What is a Dell Customer Support?
A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.
What does a Dell Customer Support do?
A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.
What are the key skills and qualifications needed for Dell Customer Support?
To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.
Does Dell Customer Support have work from home?
Dell Customer Support offers remote work options for certain roles, allowing employees to work from home depending on the position and business needs. These roles typically require strong communication skills, familiarity with remote tools, and sometimes specific technical certifications. Availability of remote work may vary by location and team requirements.
Does Dell Customer Support offer remote jobs?
Dell Customer Support positions often include remote work options, especially for roles involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge. Availability of remote work can vary by location and role, so it is advisable to check the specific job listing for remote work options.
What are the most commonly searched types of Dell Customer Support jobs in Arizona?
The most popular types of Dell Customer Support jobs in Arizona are:
What are popular job titles related to Dell Customer Support jobs in Arizona?
For Dell Customer Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Dell Customer Support jobs in Arizona look for?
The top searched job categories for Dell Customer Support jobs in Arizona are:
Job description
Job Summary:
LanceSoft, Inc. is seeking a Field Engineer 4 to provide onsite technical support. The role involves performing laptop and desktop repairs, managing service requests, and ensuring customer satisfaction during visits.
Responsibilities:
• Perform laptop and desktop break-fix repairs
• Replace hardware components including hard drives, motherboards, keyboards, and LCDs
• Conduct full unit swaps and peripheral replacements
• Support field service requests across assigned service areas
• Update and close tickets in the service management system in real time
• Provide professional customer support during onsite visits
• Maintain accurate documentation and reporting for all service activities
Qualifications:
Required:
• 1+ year of hands-on desktop/laptop break-fix experience
• Reliable vehicle and valid car insurance required
• Ability to pass drug and background screening
• Strong communication and customer service skills
• Willingness to complete Dell certifications after selection
• Ability to travel locally throughout the day
• Comfortable with administrative and ticketing responsibilities
• Ability to work overtime or extended shifts if required
• Must maintain professional business-casual appearance
Preferred:
• Experience diagnosing Dell laptops and PCs preferred
• Computer-building experience preferred
• Basic knowledge of desktop/laptop hardware and Microsoft applications
• CompTIA A+ Certification
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
LanceSoft, Inc. is seeking a Field Engineer 4 to provide onsite technical support. The role involves performing laptop and desktop repairs, managing service requests, and ensuring customer satisfaction during visits.
Responsibilities:
• Perform laptop and desktop break-fix repairs
• Replace hardware components including hard drives, motherboards, keyboards, and LCDs
• Conduct full unit swaps and peripheral replacements
• Support field service requests across assigned service areas
• Update and close tickets in the service management system in real time
• Provide professional customer support during onsite visits
• Maintain accurate documentation and reporting for all service activities
Qualifications:
Required:
• 1+ year of hands-on desktop/laptop break-fix experience
• Reliable vehicle and valid car insurance required
• Ability to pass drug and background screening
• Strong communication and customer service skills
• Willingness to complete Dell certifications after selection
• Ability to travel locally throughout the day
• Comfortable with administrative and ticketing responsibilities
• Ability to work overtime or extended shifts if required
• Must maintain professional business-casual appearance
Preferred:
• Experience diagnosing Dell laptops and PCs preferred
• Computer-building experience preferred
• Basic knowledge of desktop/laptop hardware and Microsoft applications
• CompTIA A+ Certification
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
About LanceSoft
Sourced by ZipRecruiter
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Herndon, VA, US
Year founded
2000