Wickenburg, AZ · On-site
$26.81 - $31.17/hr
... entry level desktop and technology support to internal Town employees. DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the information technology job family.
Wickenburg, AZ · On-site
$26.81 - $31.17/hr
... entry level desktop and technology support to internal Town employees. DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the information technology job family.
Wickenburg, AZ · On-site
$26.81 - $31.17/hr
... entry level desktop and technology support to internal Town employees. DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the information technology job family.
Wickenburg, AZ · On-site
$26.81 - $31.17/hr
... entry level desktop and technology support to internal Town employees. DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the information technology job family.
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
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The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Phoenix, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Phoenix, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Knowledge of a Virtual Desktop Infrastructure computing platform. OTHER DUTIES AND RESPONSIBILITIES * Provide guidance for entry level service desk support personnel. * Provide general telephony ...
Knowledge of a Virtual Desktop Infrastructure computing platform. OTHER DUTIES AND RESPONSIBILITIES * Provide guidance for entry level service desk support personnel. * Provide general telephony ...
Knowledge of a Virtual Desktop Infrastructure computing platform. OTHER DUTIES AND RESPONSIBILITIES * Provide guidance for entry level service desk support personnel. * Provide general telephony ...
Knowledge of a Virtual Desktop Infrastructure computing platform. OTHER DUTIES AND RESPONSIBILITIES * Provide guidance for entry level service desk support personnel. * Provide general telephony ...
Phoenix, AZ · On-site
... entry level position where you can learn and grow your skillset. This is a fully in-office, onsite position. Primary Responsibilities * Provide first-level support for Windows desktops and laptops ...
Phoenix, AZ · On-site
... entry level position where you can learn and grow your skillset. This is a fully in-office, onsite position. Primary Responsibilities * Provide first-level support for Windows desktops and laptops ...
Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
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Scottsdale, AZ · On-site
The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: * Serves ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
Quick apply
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... ESSENTIAL JOB FUNCTIONS Help Desk Support * Serve as the first point of contact for end users via ...
Sedona, AZ · On-site +1
$90K - $120K/yr
... supporting individuals and families across the country. All consultations are scheduled with ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Sedona, AZ · On-site +1
$90K - $120K/yr
... supporting individuals and families across the country. All consultations are scheduled with ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Phoenix, AZ · On-site
$17 - $23/hr
... support departmental initiatives and daily operations. * Complete additional duties and special projects as assigned. Equipment Used and Responsibility * Laptop/Desktop computer * Phone system
Phoenix, AZ · On-site
$17 - $23/hr
... support departmental initiatives and daily operations. * Complete additional duties and special projects as assigned. Equipment Used and Responsibility * Laptop/Desktop computer * Phone system
Phoenix, AZ · On-site
$17 - $23/hr
... support departmental initiatives and daily operations. * Complete additional duties and special projects as assigned. Equipment Used and Responsibility * Laptop/Desktop computer * Phone system
Phoenix, AZ · On-site
$17 - $23/hr
... support departmental initiatives and daily operations. * Complete additional duties and special projects as assigned. Equipment Used and Responsibility * Laptop/Desktop computer * Phone system
Phoenix, AZ · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring to support families and individuals across the United States in ... Windows-based laptop or desktop computer with webcam capability About AO Globe Life For more than ...
Phoenix, AZ · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring to support families and individuals across the United States in ... Windows-based laptop or desktop computer with webcam capability About AO Globe Life For more than ...
Phoenix, AZ · On-site
... entry-level roles too. Essential Job Duties ... Troubleshoot and diagnose our customer's network connectivity with devices such as desktops ...
Phoenix, AZ · On-site
... entry-level roles too. Essential Job Duties ... Troubleshoot and diagnose our customer's network connectivity with devices such as desktops ...
... entry-level roles too. Essential Job Duties ... Troubleshoot and diagnose our customers network connectivity with devices such as desktops, laptops ...
... entry-level roles too. Essential Job Duties ... Troubleshoot and diagnose our customers network connectivity with devices such as desktops, laptops ...
$9.41 - $12.42
4% of jobs
$12.42 - $15.44
1% of jobs
$15.44 - $18.45
12% of jobs
$19.48 is the 25th percentile. Wages below this are outliers.
$18.45 - $21.46
23% of jobs
The median wage is $22.89 / hr.
$21.46 - $24.48
20% of jobs
$24.48 - $27.49
14% of jobs
$27.68 is the 75th percentile. Wages above this are outliers.
$27.49 - $30.51
9% of jobs
$30.51 - $33.52
5% of jobs
$33.52 - $36.53
5% of jobs
$36.53 - $39.55
4% of jobs
$39.55 - $42.56
2% of jobs
$9
$25
$42
To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.
An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.
A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
$26.81 - $31.17/hr
Full-time
Posted 20 days ago
Job Classification Summary FIRST REVIEW OF APPLICATIONS SCHEDULED FOR THE WEEK OF JULY 13, 2026 JOB CLASSIFICATION SUMMARY This is the 1 level in a 4 level Information Technology classification series responsible for performing entry level desktop and technology support to internal Town employees. DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the information technology job family. Performs a wide range of work diagnosing and fixing technical issues, managing computer systems, and aiding users with technology-related concerns.
The work entails adhering to established procedures, applying knowledge to deliver solutions, and accumulating valuable experience in the process. Essential Duties, Knowledge and Skills ESSENTIAL DUTIES The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.
Provide essential first- and second-level desktop support, resolving user issues promptly. Manage online ticketing systems efficiently for streamlined issue resolution. Oversee the employee cell phone program, including inventory maintenance and issue troubleshooting.
Perform critical web administration duties to ensure smooth online operations. Maintain meticulous records to document essential work performed and ensure accuracy. Escalate unresolved issues promptly to higher authorities for timely resolution.
Diagnose and resolve technical issues across computer hardware, software, and peripherals. Maintain and update computer systems, including essential operating systems and software applications. Deliver vital technical support and assistance to employees, addressing technology-related problems effectively.
Install, configure, and troubleshoot computer hardware and software to maintain operational efficiency. Execute routine maintenance tasks, such as system backups and updates, to uphold system integrity. Implement crucial measures and protocols to ensure robust data security and integrity.
Collaborate closely with IT colleagues to tackle complex technical projects and challenges. Document essential technical procedures, troubleshooting steps, and system configurations accurately. Conduct vital employee training sessions on technology systems and software usage.
Stay informed about emerging technologies and IT best practices to enhance operational effectiveness. Performs related work as assigned. KNOWLEDGE Standard practices, methods, and materials of assigned work.
Basic technology help-desk protocols. Basic filing and record-keeping practices. Basic procurement and inventory practices.
Uses and properties of supplies and equipment. Safe driving practices. Applicable federal, state, and local laws, codes, and regulations, as assigned.
Customer service principles. SKILLS Following directions and meeting standards. Repairing, maintaining, and troubleshooting issues with assigned equipment and systems.
Comprehending reference books and manuals. Maintaining logs and records. Entering data.
Interpreting and applying applicable laws, codes, regulations, and standards, as assigned. Providing customer service. Maintaining a safe work environment and adhering to safety standards.
Safely operating a motor vehicle. Operating computerized information systems. Communicating effectively to provide customer service and to exchange information.
Minimum Qualifications Education and Experience: High school diploma or GED and 2 years of related experience; or an equivalent combination of directly related education and experience. Required Certifications/Licenses: Valid Class D Driver's License To view the full job description, including work environment and physical demands, click HERE
