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Entry Level Desktop Support Jobs in Gilbert, AZ (NOW HIRING)

Downtown Phoenix Inc

IT ADMINISTRATOR

Phoenix, AZ · On-site

... entry level position where you can learn and grow your skillset. This is a fully in-office, onsite position. Primary Responsibilities * Provide first-level support for Windows desktops and laptops ...

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Entry Level Desktop Support information

See Gilbert, AZ salary details

$9

$26

$44

How much do entry level desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level desktop support in Gilbert, AZ is $26.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Gilbert, AZ? The most popular types of Desktop Support jobs in Gilbert, AZ are:
What are popular job titles related to Entry Level Desktop Support jobs in Gilbert, AZ? For Entry Level Desktop Support jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Gilbert, AZ look for? The top searched job categories for Entry Level Desktop Support jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Entry Level Desktop Support jobs? Cities near Gilbert, AZ with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Gilbert, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,403 per year, or $26.2 per hour.

IT ADMINISTRATOR

Downtown Phoenix Inc

Phoenix, AZ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

The IT Administrator is responsible for supporting the organization's daily technology operations across our office location. This position provides technical support to staff, maintains hardware and software systems, assists with servers and Microsoft 365 administration, supports cybersecurity initiatives, and works with outside vendors on larger technology projects.

This role offers broad exposure to nearly every aspect of information technology and provides an excellent foundation for advancement into Systems Administration, Cloud Administration, Cybersecurity, or IT Management. This is an entry level position where you can learn and grow your skillset. This is a fully in-office, onsite position.


Primary Responsibilities

  • Provide first-level support for Windows desktops and laptops, including deployment, configuration, troubleshooting, and maintenance.
  • Administer Microsoft 365 and Active Directory user accounts, licensing, permissions, and security groups.
  • Support Microsoft Exchange Online, Teams, Zoom, SharePoint, and OneDrive.
  • Assist with administration and maintenance of Windows Server environments, including Active Directory, Group Policy, and File Services.
  • Configure and troubleshoot printers, conference room technology, network equipment, and other connected devices.
  • Assist with onboarding and offboarding employees by provisioning accounts, deploying equipment, and configuring workstations.
  • Maintain accurate inventories of hardware, software, licenses, and technology assets.
  • Support proprietary software applications used throughout the organization.
  • Coordinate with managed service providers, software vendors, and technology consultants on escalated support requests and implementation projects.
  • Assist with cybersecurity initiatives including endpoint protection, software updates, vulnerability remediation, backups, and security best practices.
  • Create and maintain technical documentation and standard operating procedures.
  • Participate in technology improvement initiatives and special projects.


Requirements:

Qualifications:


• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience preferred.

• One to three years of IT support, Help Desk, desktop support, internship, or junior systems administration experience.

• Strong troubleshooting and analytical skills.

• Excellent customer service and communication abilities.

• Strong organizational skills with the ability to manage multiple priorities.

• A desire to continuously learn and grow professionally.

  • Ability to work fully in-office, as this is an onsite position.


Preferred Technical Experience

Working knowledge of:

• Windows 10 and Windows 11. Mac OS is also a plus but not required.

• Microsoft 365 Administration

o Exchange Online

o Teams

o SharePoint

o OneDrive

• Windows Server

o Active Directory

o Group Policy

o File Shares

• Audio/Visual systems for conference rooms and virtual meetings is a plus

• Computer hardware installation and troubleshooting



Apply