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Junior Desktop Support Jobs in Arizona (NOW HIRING)

Title: Junior IT Hardware Analyst Location: Tempe, 85281 Contact: David Kellogg, Sr. Recruiter ... Required Qualifications * 0 to 2 years of experience in IT support, help desk, desktop support, IT ...

The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will ... Desktop Support staff to address reported issues and act as onsite support for IT projects · ...

... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...

... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

... that empowers end users and junior technicians. What You Will Do: Technical Support ... Build and configure systems including desktops, laptops, and peripheral devices. * Perform Installs ...

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

... that empowers end users and junior technicians. What You Will Do: Technical Support ... Build and configure systems including desktops, laptops, and peripheral devices. * Perform Installs ...

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

... that empowers end users and junior technicians. What You Will Do: Technical Support ... Build and configure systems including desktops, laptops, and peripheral devices. * Perform Installs ...

... unbeatable support and trust of its clients and candidates in a short span. Ariston Tek Inc ... desktop applications products. Writes code, completes programming and performs testing and ...

... Etc. ), support virtual infrastructure, related components, virtual desktop resources and ... junior engineers. Creates, develops & oversees projects as needed, assign resources to projects ...

... Etc. ), support virtual infrastructure, related components, virtual desktop resources and ... junior engineers.Creates, develops & oversees projects as needed, assign resources to projects ...

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Junior Desktop Support information

See Arizona salary details

$9

$22

$35

How much do junior desktop support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for junior desktop support in Arizona is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.34 per hour, depending on experience, location, and employer.

What is a junior desktop support?

Junior Desktop Support specialists are entry-level IT professionals who help maintain and troubleshoot computer systems, hardware, and software for organizations. They typically assist users with technical issues, set up new equipment, install software, and ensure systems run smoothly. This role often involves responding to help desk tickets, providing basic technical support, and escalating more complex problems to senior staff. Junior Desktop Support specialists play a critical role in keeping an organization's technology running efficiently and are a great starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a junior desktop support?

To thrive as a Junior Desktop Support specialist, you need a foundational understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and manage stress. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to a positive user experience.

What are the typical challenges faced by a junior desktop support during their first year?

Junior Desktop Support professionals often encounter challenges such as managing a diverse range of hardware and software issues, prioritizing support tickets efficiently, and communicating technical information to non-technical users. Adapting to fast-paced environments and learning company-specific systems are also common hurdles. However, these challenges offer valuable opportunities to develop troubleshooting skills, build strong relationships with colleagues, and gain exposure to a broad range of IT tools and practices.

What is the difference between Junior Desktop Support vs Help Desk Technician?

AspectJunior Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, software and user support
Industry UsageIT support, hardware troubleshootingCustomer service, technical support
Common Search IntentEntry-level hardware support rolesSoftware and user issue resolution

Junior Desktop Support and Help Desk Technician roles often overlap but differ mainly in focus. Junior Desktop Support emphasizes hardware troubleshooting and on-site support, while Help Desk Technicians typically handle software issues and remote support. Both roles require similar certifications and serve as entry points into IT support careers.

What are the most commonly searched types of Desktop Support jobs in Arizona?

The most popular types of Desktop Support jobs in Arizona are:

What cities in Arizona are hiring for Junior Desktop Support jobs?

Cities in Arizona with the most Junior Desktop Support job openings:

Infographic showing various Junior Desktop Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Junior IT Hardware Analyst

Judge Group, Inc.

Tempe, AZ • On-site

$25 - $30/hr

Other

Re-posted 2 days ago


Job description

Location: Tempe, AZ Salary: $25.00 USD Hourly - $30.00 USD Hourly Description:
Title: Junior IT Hardware Analyst
Location: Tempe, 85281
Contact: David Kellogg, Sr. Recruiter - The Judge Group -
Job Summary
Our client, a growing coffee retail organization is seeking a Junior IT Hardware Analyst to support the daily management and lifecycle of company hardware assets, including laptops, desktops, mobile devices, monitors, and peripherals. This role is responsible for handling hardware requests, coordinating equipment purchases, preparing devices for deployment, maintaining inventory records, and supporting onboarding and offboarding processes.
The ideal candidate is organized, detail-oriented, customer-focused, and interested in building a career in IT operations, hardware support, and asset management.
Responsibilities
Hardware Request Management
  • Process employee hardware requests through the IT ticketing system.
  • Obtain necessary approvals and create purchase requests.
  • Place hardware orders with approved vendors.
  • Track orders and delivery status.
  • Communicate shipment and delivery timelines to employees and managers.
  • Coordinate urgent hardware requests and expedited shipments as needed.

Hardware Receiving and Deployment
  • Receive, inspect, and document incoming hardware shipments.
  • Register new equipment within the IT Asset Management (ITAM) system.
  • Configure and deploy Windows and macOS devices using standard company builds.
  • Install required software and security tools before deployment.
  • Package and ship equipment to remote employees.
  • Set up workstations and hardware for on-site employees.

Asset Management
  • Maintain accurate inventory records, including asset tags, serial numbers, warranty information, assigned users, and storage locations.
  • Manage hardware assigned to new hires and existing employees.
  • Coordinate equipment collection during employee offboarding.
  • Perform device health checks, secure data wiping, and redeployment activities.
  • Support inventory audits and asset reconciliation efforts.
  • Coordinate hardware repairs, warranty services, and vendor RMA requests.

Logistics and Administration
  • Maintain organized inventory and storage areas.
  • Monitor inventory levels for accessories such as chargers, docks, adapters, keyboards, and monitors.
  • Assist with hardware disposal and e-waste recycling in accordance with company policies.
  • Create and maintain documentation for hardware procedures and workflows.
  • Support process improvements related to asset tracking and hardware fulfillment.

Required Qualifications
  • 0 to 2 years of experience in IT support, help desk, desktop support, IT operations, or related administrative/logistics roles.
  • High School Diploma or Associate Degree required.
  • Basic knowledge of Windows and macOS operating systems.
  • Familiarity with desktops, laptops, mobile devices, and common peripherals.
  • Experience using IT ticketing systems such as Jira, ServiceNow, Freshdesk, or similar platforms.
  • Proficiency with Microsoft Excel, Google Sheets, or similar spreadsheet applications.
  • Strong organizational and time-management skills.
  • Excellent attention to detail when tracking assets, serial numbers, and inventory records.
  • Strong customer service and communication skills.
  • Ability to lift and carry equipment weighing up to 40 pounds and assist with inventory setup and organization.

Preferred Qualifications
  • CompTIA A+ certification or progress toward certification.
  • Experience with IT Asset Management (ITAM) tools.
  • Exposure to endpoint management platforms such as Microsoft Intune, Jamf, or similar solutions.
  • Experience supporting employee onboarding and offboarding processes.
  • Basic understanding of device provisioning, imaging, and deployment processes.

Skills
  • Hardware Asset Management
  • IT Inventory Management
  • Windows and macOS Support
  • Hardware Provisioning and Deployment
  • IT Ticketing Systems
  • Device Configuration and Troubleshooting
  • Inventory Auditing
  • Vendor Coordination
  • Documentation Management
  • Customer Service
  • Time Management
  • Attention to Detail

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Contact:
This job and many more are available through The Judge Group. Please apply with us today!