DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
Quick apply
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
Desktop Support Analyst II
Tucson, AZ · On-site
$30/hr
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
Desktop Support Analyst II
Tucson, AZ · On-site
$30/hr
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team ...
Junior IT Hardware Analyst
Tempe, AZ · On-site
$25 - $30/hr
Title: Junior IT Hardware Analyst Location: Tempe, 85281 Contact: David Kellogg, Sr. Recruiter ... Required Qualifications * 0 to 2 years of experience in IT support, help desk, desktop support, IT ...
Junior IT Hardware Analyst
Tempe, AZ · On-site
$25 - $30/hr
Title: Junior IT Hardware Analyst Location: Tempe, 85281 Contact: David Kellogg, Sr. Recruiter ... Required Qualifications * 0 to 2 years of experience in IT support, help desk, desktop support, IT ...
IT Support Specialist III - Flagstaff 4th St. (Elk Ridge) - Info Systems Desktop
Flagstaff, AZ · On-site
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
IT Support Specialist III - Flagstaff 4th St. (Elk Ridge) - Info Systems Desktop
Flagstaff, AZ · On-site
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
IT Helpdesk Specialist II
Scottsdale, AZ · On-site
Three or more years of experience in IT helpdesk, desktop support, or a related enterprise ... Experience supporting multi-site organizations, mentoring junior IT professionals, and familiarity ...
Quick apply
IT Helpdesk Specialist II
Scottsdale, AZ · On-site
Three or more years of experience in IT helpdesk, desktop support, or a related enterprise ... Experience supporting multi-site organizations, mentoring junior IT professionals, and familiarity ...
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
IT Support Specialist III - Flagstaff 4th St. (Elk Ridge) - Info Systems Desktop
Flagstaff, AZ · On-site
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
IT Support Specialist III - Flagstaff 4th St. (Elk Ridge) - Info Systems Desktop
Flagstaff, AZ · On-site
... of junior staff. The primary goal of the IT Support Specialist III (Elk Ridge) is to support Elk ... Serves as the senior field support resource for desktop, application, and site IT needs. * Leads ...
IT Specialist
Surprise, AZ · On-site
Required : • Must possess three (3) years of experience in a helpdesk, desktop support, or junior systems administrator role. • Must possess a valid CompTIA A+ Certification or similar IT ...
IT Specialist
Surprise, AZ · On-site
Required : • Must possess three (3) years of experience in a helpdesk, desktop support, or junior systems administrator role. • Must possess a valid CompTIA A+ Certification or similar IT ...
IT Specialist
Surprise, AZ · On-site
Required : • Must possess three (3) years of experience in a helpdesk, desktop support, or junior systems administrator role. • Must possess a valid CompTIA A+ Certification or similar IT ...
IT Specialist
Surprise, AZ · On-site
Required : • Must possess three (3) years of experience in a helpdesk, desktop support, or junior systems administrator role. • Must possess a valid CompTIA A+ Certification or similar IT ...
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Junior Facilities Stager
Tempe, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
Quick apply
Be Seen First
Junior Facilities Stager
Tempe, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
IT Team (In Person)
Flagstaff, AZ · On-site
If you've done helpdesk, desktop support, or junior systems work and are ready for more ownership and technical depth, this could be your next step. -Deep network/systems background? If you've got ...
IT Team (In Person)
Flagstaff, AZ · On-site
If you've done helpdesk, desktop support, or junior systems work and are ready for more ownership and technical depth, this could be your next step. -Deep network/systems background? If you've got ...
Junior Facilities Stager
Glendale, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
Junior Facilities Stager
Glendale, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
Junior Facilities Stager
Phoenix, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
Quick apply
Junior Facilities Stager
Phoenix, AZ · On-site
$25 - $35/hr
... when support is needed. The Junior Facilities Stager independently makes decisions to ensure ... Working knowledge of laptop/desktop PC * Proficiency in Microsoft Suite (Word, Excel) * Proficiency ...
Junior IT/Systems Administrator
Tempe, AZ · On-site
Micro-Tronics is seeking a Junior System Administrator to support and maintain our IT infrastr ... Maintain and support desktops, laptops, printers, phones, and other IT equipment * Assist with ...
Quick apply
Junior IT/Systems Administrator
Tempe, AZ · On-site
Micro-Tronics is seeking a Junior System Administrator to support and maintain our IT infrastr ... Maintain and support desktops, laptops, printers, phones, and other IT equipment * Assist with ...
IT Support Tech, Senior
Tucson, AZ · On-site
$20.25 - $28/hr
... that empowers end users and junior technicians. What You Will Do: Technical Support ... Build and configure systems including desktops, laptops, and peripheral devices * Perform Installs ...
IT Support Tech, Senior
Tucson, AZ · On-site
$20.25 - $28/hr
... that empowers end users and junior technicians. What You Will Do: Technical Support ... Build and configure systems including desktops, laptops, and peripheral devices * Perform Installs ...
... unbeatable support and trust of its clients and candidates in a short span. Ariston Tek Inc ... desktop applications products. Writes code, completes programming and performs testing and ...
... unbeatable support and trust of its clients and candidates in a short span. Ariston Tek Inc ... desktop applications products. Writes code, completes programming and performs testing and ...
Junior Java Developer
Scottsdale, AZ · On-site
... unbeatable support and trust of its clients and candidates in a short span. Ariston Tek Inc ... desktop applications products. Writes code, completes programming and performs testing and ...
Junior Java Developer
Scottsdale, AZ · On-site
... unbeatable support and trust of its clients and candidates in a short span. Ariston Tek Inc ... desktop applications products. Writes code, completes programming and performs testing and ...
Junior Desktop Support information
See Arizona salary details
$9.63 - $12
1% of jobs
$12 - $14.36
1% of jobs
$14.36 - $16.72
8% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$16.72 - $19.08
23% of jobs
The median wage is $21.07 / hr.
$19.08 - $21.44
20% of jobs
$21.44 - $23.81
18% of jobs
$24.67 is the 75th percentile. Wages above this are outliers.
$23.81 - $26.17
11% of jobs
$26.17 - $28.53
8% of jobs
$28.53 - $30.89
4% of jobs
$30.89 - $33.26
3% of jobs
$33.26 - $35.62
2% of jobs
$9
$22
$35
How much do junior desktop support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for junior desktop support in Arizona is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.34 per hour, depending on experience, location, and employer.
What is a junior desktop support?
Junior Desktop Support specialists are entry-level IT professionals who help maintain and troubleshoot computer systems, hardware, and software for organizations. They typically assist users with technical issues, set up new equipment, install software, and ensure systems run smoothly. This role often involves responding to help desk tickets, providing basic technical support, and escalating more complex problems to senior staff. Junior Desktop Support specialists play a critical role in keeping an organization's technology running efficiently and are a great starting point for a career in IT.
What are the key skills and qualifications needed to thrive as a junior desktop support?
To thrive as a Junior Desktop Support specialist, you need a foundational understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and manage stress. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to a positive user experience.
What are the typical challenges faced by a junior desktop support during their first year?
Junior Desktop Support professionals often encounter challenges such as managing a diverse range of hardware and software issues, prioritizing support tickets efficiently, and communicating technical information to non-technical users. Adapting to fast-paced environments and learning company-specific systems are also common hurdles. However, these challenges offer valuable opportunities to develop troubleshooting skills, build strong relationships with colleagues, and gain exposure to a broad range of IT tools and practices.
What is the difference between Junior Desktop Support vs Help Desk Technician?
| Aspect | Junior Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, hardware-focused | Remote or on-site, software and user support |
| Industry Usage | IT support, hardware troubleshooting | Customer service, technical support |
| Common Search Intent | Entry-level hardware support roles | Software and user issue resolution |
Junior Desktop Support and Help Desk Technician roles often overlap but differ mainly in focus. Junior Desktop Support emphasizes hardware troubleshooting and on-site support, while Help Desk Technicians typically handle software issues and remote support. Both roles require similar certifications and serve as entry points into IT support careers.
What are the most commonly searched types of Desktop Support jobs in Arizona?
The most popular types of Desktop Support jobs in Arizona are:
What are popular job titles related to Junior Desktop Support jobs in Arizona?
For Junior Desktop Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support jobs in Arizona look for?
The top searched job categories for Junior Desktop Support jobs in Arizona are:
What cities in Arizona are hiring for Junior Desktop Support jobs?
Cities in Arizona with the most Junior Desktop Support job openings:
$30/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 10 days ago
Dyopath rating
6.7
Based on 7 frontline employees who took The Breakroom Quiz
165th of 224 rated it services
Job description
Join DYOPATH as a Desktop Support Analyst II
Why You'll Love Working Here
Benefits
Role Overview
Your Mission as a Desktop Support Analyst II
What You Bring to the TeamEducation & Certifications
Experience & Skills
Other Requirements
Why This Role Matters
Are you passionate about solving advanced technical issues and delivering exceptional end-user support?
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team members.
Why You'll Love Working Here
- Purpose with Passion - Be part of a company guided by its L.O.V.E. philosophy (Living Our Values Every Day)
- Growth & Development - Opportunities for certifications, skill-building, and career progression
- Team-Oriented Culture - Collaborate with supportive colleagues in a high-performing environment
- Recognition & Impact - Your expertise directly improves user experience and operational efficiency
Benefits
- Medical, Dental, and Vision coverage
- Life insurance
- 401(k) with company match
- Paid holidays, including "You Pick a Day"
- FSA and HSA options
- Pet insurance
- Additional benefits available
Role Overview
- Location: On-Site (Tucson, AZ)
- Schedule: 1st Shift; Monday through Friday
- Pay Rate: $30
Your Mission as a Desktop Support Analyst II
- Provide advanced technical support for desktops, laptops, mobile devices, and peripherals
- Analyze and resolve complex user incidents and service requests
- Install, deploy, and maintain hardware and software systems
- Troubleshoot issues via in-person, phone, or chat support
- Manage and resolve tickets using internal or client ticketing systems while meeting SLAs
- Perform system updates, including Microsoft security patches, antivirus updates, and application upgrades
- Support networking-related issues and endpoint connectivity
- Order and manage hardware parts for maintenance and repairs
- Create, update, and maintain knowledge base documentation
- Act as a liaison with third-party vendors and technicians
- Conduct root cause analysis (RCA) for recurring issues
- Document processes and develop clear procedures for self-service capabilities
- Mentor and support Level I and Associate Desktop Support Analysts
- Participate in continuous improvement initiatives and operational enhancements
What You Bring to the TeamEducation & Certifications
Required:
- Bachelor's degree in Computer Science, IT, or related field
OR 4+ years of equivalent work experience - A+ Certification
Preferred:
- Network+ Certification
- Prior experience as a Desktop Support Analyst I
Experience & Skills
- Strong experience supporting PC hardware and peripheral devices
- Intermediate to advanced troubleshooting skills (hardware & software)
- Experience with Microsoft O365 Suite and SharePoint
- Familiarity with Active Directory and user support
- Knowledge of ITIL or change management practices
- Ability to perform root cause analysis (RCA)
- Experience supporting mobile devices (preferred)
- Proficiency with ticketing systems and incident tracking
- Excellent written and verbal communication skills
- Strong customer service mindset
Other Requirements
- Valid driver's license with acceptable driving record
- Ability to pass a background check prior to hire
- Highly detail-oriented with strong organizational skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Collaborative team player with sound judgment
Why This Role Matters
As a Desktop Support Analyst II, you play a critical role in maintaining reliable IT operations and supporting end users with complex technical needs. Your expertise not only resolves issues efficiently but also strengthens system performance, enhances user satisfaction, and contributes to continuous service improvement.
About DYOPATH
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Houston, TX, US
Year founded
1996