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Home Based Text Chat Support Jobs in Arizona (NOW HIRING)

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$17 - $19/hr

Customer Service & Client Support - Excellent client care, phone/chat support, strong communication ... Hourly Rate: $17 - $19 per hour This range reflects base compensation and may vary based on ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

... based systems which comprise the WebSelfStorage Application. The ideal candidate must be extremely ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

... based systems which comprise the WebSelfStorage Application. The ideal candidate must be extremely ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ... based out of Tucson, AZ. Pay and Benefits The pay range for this position is $29.00 - $29.00/hr.

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ... based out of Tucson, AZ. Pay and Benefits The pay range for this position is $29.00 - $29.00/hr.

Wings Credit Union

Phone Specialist Bilingual

Tempe, AZ · On-site

$20 - $22/hr

Support member success and seek ways to improve moderately complex inquiries or issues from members regarding financial products and services through a variety of channels such as phone, text, chat ...

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All JobsHome Based Text Chat Support JobsHome Based Text Chat Support Jobs in Arizona

Home Based Text Chat Support information

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the most commonly searched types of Text Chat Support jobs in Arizona? The most popular types of Text Chat Support jobs in Arizona are:
What are popular job titles related to Home Based Text Chat Support jobs in Arizona? For Home Based Text Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Home Based Text Chat Support jobs in Arizona look for? The top searched job categories for Home Based Text Chat Support jobs in Arizona are:
What cities in Arizona are hiring for Home Based Text Chat Support jobs? Cities in Arizona with the most Home Based Text Chat Support job openings:
Home Based Text Chat Support jobs near you
Infographic showing various Home Based Text Chat Support job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 49% In-person, 8% Hybrid, and 43% Remote job distribution.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.