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Hourly Live Chat Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and ...

Rural King

Customer Service Representative Tier I

Mattoon, IL

$15 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries through phone, live chat, and other communication channels. * Assist with online orders, order status, order changes, returns, and general order management. * Research ...

Global Healing

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

Global Healing

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

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Hourly Live Chat information

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How much do hourly live chat jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for hourly live chat in the United States is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

More about Hourly Live Chat jobs

What cities are hiring for Hourly Live Chat jobs?

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What are the most commonly searched types of Live Chat jobs?

The most popular types of Live Chat jobs are:

What states have the most Hourly Live Chat jobs?

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What job categories do people searching Hourly Live Chat jobs look for?

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Hourly Live Chat jobs near you
Infographic showing various Hourly Live Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 52% Full Time, 42% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,431 per year, or $21.8 per hour.

Customer Service & Operations Representative

Arsenault Inc

San Jose, CA • Remote

$18.75 - $25.50/hr

Full-time

Medical, Retirement

Posted 19 days ago

Job description

Position: Customer Service & Operations Representative

Location: Remote

Rate: Negotiable based on experience

Duration: 3 Months+

Our client is currently seeking a Customer Service & Operations Representative to join their team.

The right candidate will be responsible for ensuring their task-oriented workflow is performed with urgency, diligence, efficiency, and quality. Immediate daily duties will include reviewing order management system tickets of various statuses, following up with customers via email and following up with our fulfillment partners on various order and fulfillment issues and needs. Long term daily duties will be expanded upon, including learning new ticket types and workflows, chat, call and email interactions with customers and the compliance and eligibility nuances of the various pre-tax flexible spending/saving accounts.

Duties include but are not limited to:

  • Respond to incoming calls and follow up with customers via call as needed, inbound and outbound email and support live chat from customers
  • Follows up with the fulfillment team regarding various order related issues/requests
  • Reviews, follows up on and resolves tickets in the order management system as outlined in the daily workflow
  • Create an open and accessible environment for communication

Required Qualifications:

  • Excellent listening and communication skills, particularly in written presentation
  • Extremely detail oriented
  • Superior multitasking skills with minimal to no error
  • Able to respond to 8+ emails per hour to start with the aim to increase over time
  • Able to handle 6+ concurrent chats
  • Able to handle incoming calls and be comfortable talking to people over the phone)
  • Open to flexibility around work prioritization and potential changes as well as working with a sense of urgency on competing tasks while adhering to task driven workflow processes
  • Can both work autonomously and as a part of a team. Needs to recognize when its appropriate to communicate to management / the rest of the team the need for support
  • Possess excellent customer service skills
  • Consistent proficiency for outstanding follow up with internal and external stakeholders
  • Reliable in the way of time and attendance (we are counting on you!)
  • Strong problem-solving skills, presenting a resolution-based way of thinking
  • Comfortable working on task driven workflow processes

Bonus points for:

  • Experience using Zendesk for B2C email/chat and Salesforce Order Management
  • Experience working in an order management system that has ticketing capacity
  • Has managed live chat with customers
  • Worked in a call center environment and/or as part of an e-comm customer service team
  • Has experienced working in a high-volume capacity
  • Has used google docs before
  • Has managed data entry (logging issues across systems and teams) prior
  • Able to follow many stepped processes

Additional Benefits:

For this opportunity, you will also be eligible for benefits through Arsenault for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!

EEO Employer

Arsenault is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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