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Customer Care Representative Jobs in Reston, VA (NOW HIRING)

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · On-site

$35K - $50K/yr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · On-site

$35K - $50K/yr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective ...

VSI

Patient Care Representative

Reston, VA · On-site

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This ... Ability to handle a high volume of phone calls with customer service excellence. * Generate and ...

ContinuumRX

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.75/hr

Under direct and indirect supervision, the Patient Care Representative (PCR) is primarily ... Exceptional track record of customer satisfaction Preferred: * Have a minimum of 6 months pharmacy ...

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Customer Care Representative information

See Reston, VA salary details

$10

$19

$28

How much do customer care representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer care representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Customer Care Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent customer service skills, and possibly working overtime or multiple shifts.

What is a Customer Care Representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.

What are the duties of a customer care representative?

A customer care representative handles customer inquiries, provides information about products or services, resolves complaints, and offers support through phone, email, or chat. They often use customer service software and require good communication and problem-solving skills to ensure customer satisfaction.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

What challenges might a Customer Care Representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

What jobs pay 4000 a week without a degree?

Customer Care Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are the key skills and qualifications needed to thrive as a Customer Care Representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.
More about Customer Care Representative jobs
What are the most commonly searched types of Customer Care Representative jobs in Reston, VA? The most popular types of Customer Care Representative jobs in Reston, VA are:
What are popular job titles related to Customer Care Representative jobs in Reston, VA? For Customer Care Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Care Representative jobs in Reston, VA look for? The top searched job categories for Customer Care Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Care Representative jobs? Cities near Reston, VA with the most Customer Care Representative job openings:
Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in Reston, VA as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 19% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.
Customer Care Representative

Customer Care Representative

24 Seven Talent

Falls Church, VA • Remote

$40K - $46K/yr

Full-time

Medical, Vision

This job post has expired today. Applications are no longer accepted.

Job description

19 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from 24 Seven Talent Manager, Talent Solutions | 24 Seven Talent $20/hr + benefits on W2 Onsite in Falls Church, VA 22042 Shift: Monday-Thursday 9:00am-7:30pm and every other weekend Contract through November 2025 Position Summary: The Customer Care Coordinator II (CC II) plays a critical role in supporting our emergency response operations by answering and processing emergency calls made to the High Reliability Operations Center. This individual collaborates closely with clinical and security personnel to deploy resources during critical events and provides limited triage support for emergent patient calls. The CC II also serves as secondary support for Inova's patient customer service lines. Success in this role requires strong critical thinking skills, the ability to process and act upon complex instructions quickly, and effective communication across multiple channels. Proficiency in call center operations, a solid understanding of medical terminology, and familiarity with hospital protocols are essential. Key Responsibilities: Answer and process all enterprise emergency response calls with precision and adherence to protocol. Rapidly assess critical patient or safety events, initiate appropriate response plans, and coordinate medical and security deployments. Collaborate with onsite clinical and security teams to escalate and deploy additional resources as needed. Communicate critical events to internal High Reliability Operations Center teams to ensure situational awareness and operational readiness. Assist care site leaders in scripting and disseminating advisory alerts via PA systems and Text Alert system during safety events. Triage calls from Inova program patients presenting emergent healthcare needs, following established workflows and escalation protocols. Conduct routine status checks on primary and backup systems and actively participate in downtime drills; complete and maintain relevant checklists. Document reportable incidents in shift reports and ensure timely and accurate distribution to relevant stakeholders. Provide shift handovers and mentor new team members to ensure consistent performance and knowledge transfer. Support departmental performance standards and contribute to process improvement initiatives. Serve as a first line of support for teammates and handle patient-related escalations in the absence of the shift leader. Perform other duties as assigned. Interested? Apply today! Seniority level Seniority level Entry level Employment type Employment type Temporary Job function Job function Customer Service Industries Hospitals and Health Care and Public Health Referrals increase your chances of interviewing at 24 Seven Talent by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Customer Care Representative jobs in Falls Church, VA . Customer Service Representative - Remote Customer Service Representative - Tysons Corner Center Customer Service Representative - State Farm Agent Team Member Washington, DC $30,000.00-$35,000.00 1 year ago Customer Service Representative - Phone and Chat - Washington, DC Washington, DC $18.00-$21.60 10 months ago Provider Customer Service Call and Chat Representative - Remote in DC, VA, or MD Customer Service Representative - State Farm Agent Team Member Customer Service Representative at The Bartlett Customer Service Representative - Phones and Chat Showroom Customer Service Representative Customer Service Representative - State Farm Agent Team Member Suitland, MD $25,000.00-$45,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Capitol Heights, MD $40,000.00-$46,000.00 1 year ago Showroom Customer Service Representative Customer Service Representative- No Cold Calling Customer Service Representative at The Zoe We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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