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Customer Care Representative Jobs in Reston, VA (NOW HIRING)

U-Haul

U-Box Customer Care Representative (CDL-A)

Hyattsville, MD · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

VSI

Patient Care Representative

Reston, VA · On-site

$18 - $22.25/hr

  • Retirement

  • PTO

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This ... Ability to handle a high volume of phone calls with customer service excellence. * Generate and ...

Virginia Spine Institute)

Patient Care Representative

Reston, VA · On-site

$18 - $22.25/hr

  • Retirement

  • PTO

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This ... Ability to handle a high volume of phone calls with customer service excellence. * Generate and ...

Virginia Spine Institute

Patient Care Representative

Reston, VA · On-site

$17.75 - $21.75/hr

  • Retirement

  • PTO

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This ... Ability to handle a high volume of phone calls with customer service excellence. * Generate and ...

Toll Brothers, Inc.

Customer Care Consultant

Reston, VA · On-site

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...

Toll Brothers

Customer Care Consultant

Reston, VA · On-site

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...

Toll Brothers, Inc.

Customer Care Consultant

Reston, VA · On-site

$28 - $37.14/hr

  • Medical

  • Dental

  • Retirement

Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...

Ethos Veterinary Health

Client Care Representative

Leesburg, VA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Care Representative (Neurology) - | $20-$25/hr Location: Leesburg, VA Full- Time | Days only ... Proven customer service skills * Positive team player * Experience with Microsoft programs and ...

Ethos Veterinary Health

Client Care Representative

Leesburg, VA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Care Representative (Neurology) - | $20-$25/hr Location: Leesburg, VA Full- Time | Days only ... Proven customer service skills * Positive team player * Experience with Microsoft programs and ...

ContinuumRx

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.50/hr

Under direct and indirect supervision, the Patient Care Representative (PCR) is primarily ... Exceptional track record of customer satisfaction Preferred: * Have a minimum of 6 months pharmacy ...

ContinuumRX

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.75/hr

Under direct and indirect supervision, the Patient Care Representative (PCR) is primarily ... Exceptional track record of customer satisfaction Preferred: * Have a minimum of 6 months pharmacy ...

IBEX

Customer Service Healthcare Representative

Washington, DC · On-site

$18 - $24.50/hr

  • Medical

Previous customer service experience, preferably in healthcare or insurance. * Strong verbal and written communication skills. * Independent decision-making and problem-solving skills with the ...

ibex

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

  • Medical

Previous customer service experience, preferably in healthcare or insurance. * Strong verbal and written communication skills. * Independent decision-making and problem-solving skills with the ...

ibex

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

  • Medical

Previous customer service experience, preferably in healthcare or insurance. * Strong verbal and written communication skills. * Independent decision-making and problem-solving skills with the ...

ibex

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

  • Medical

Previous customer service experience, preferably in healthcare or insurance. * Strong verbal and written communication skills. * Independent decision-making and problem-solving skills with the ...

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All JobsCustomer Care Representative JobsCustomer Care Representative Jobs in Reston, VA

Customer Care Representative information

See Reston, VA salary details

$10

$19

$28

How much do customer care representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer care representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a customer care representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.

What are the key skills and qualifications needed to thrive as a customer care representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.

What challenges might a customer care representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, handling difficult customers, and meeting performance metrics. However, stress levels vary based on individual skills, workload, and support systems in place, with some finding remote work more flexible and manageable.
More about Customer Care Representative jobs

What are the most commonly searched types of Customer Care Representative jobs in Reston, VA?

The most popular types of Customer Care Representative jobs in Reston, VA are:

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For Customer Care Representative jobs in Reston, VA, the most frequently searched job titles are:

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What cities near Reston, VA are hiring for Customer Care Representative jobs?

Cities near Reston, VA with the most Customer Care Representative job openings:

Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in Reston, VA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

U-Box Customer Care Representative (CDL-A)

U-Haul

Hyattsville, MD • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

152nd of 174 rated vehicle equipment hire

Job description

Compensation Range: $24.00 to $26.00 Hourly
Location:
2421 Chillum Rd, Hyattsville, Maryland 20782 United States of America
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

U-Box Customer Care Driver Responsibilities:
  • Operate a flatbed truck (training provided).
  • Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
  • Load and unload storage containers for delivery.
  • Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:
  • Clean motor vehicle driving record
  • High school diploma or equivalent
  • Department of Transportation certification
  • Commercial driver's license (CDL)

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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