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Home Based Customer Service Jobs in Virginia (NOW HIRING)

Liveops

Remote Customer Service Agent

Roanoke, VA · Remote

$15.25 - $20.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Fredericksburg, VA · Remote

$15.25 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Newport News, VA · Remote

$14 - $18.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Harrisonburg, VA · Remote

$14.50 - $19.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Winchester, VA · Remote

$15 - $20.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Hampton, VA · Remote

$15 - $20/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Portsmouth, VA · Remote

$15 - $20/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Virginia Beach, VA · Remote

$14.75 - $19.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Suffolk, VA · Remote

$14.75 - $19.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Stafford, VA · Remote

$15.50 - $20.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Mechanicsville, VA · Remote

$15.50 - $20.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

Liveops

Remote Customer Service Agent

Chesapeake, VA · Remote

$15 - $20.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers. As an Independent Contractor, you will * Be your own boss. * Choose ...

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All JobsHome Based Customer Service JobsHome Based Customer Service Jobs in Virginia

Home Based Customer Service information

What is the difference between Home Based Customer Service vs Remote Customer Support?

AspectHome Based Customer ServiceRemote Customer Support
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, technical knowledge often preferred
Work EnvironmentHome office, flexible hoursHome office, may require specific software or tools
Industry UsageCustomer service across various sectorsTechnical support, product assistance, IT-related services
Search IntentJobs involving customer interaction from homeTechnical or product support roles working remotely

Home Based Customer Service and Remote Customer Support both involve working from home, but the former focuses on general customer interactions across industries, while the latter often emphasizes technical or product-specific support. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What skills and qualifications are needed for a home based customer service representative?

To thrive as a Home Based Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is usually required. Strong time management, patience, and the ability to work independently are crucial soft skills in this remote environment. These skills ensure efficient customer support, high satisfaction rates, and reliable performance while working remotely.

What are common challenges faced by home based customer service representatives, and how can they be managed?

Home-based customer service representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with team members remotely. To address these, it's important to create a dedicated, distraction-free workspace, establish a daily routine, and use digital tools for regular communication with colleagues and supervisors. Many companies also provide training and virtual support to help remote employees stay engaged and productive.

What is a home based customer service job?

Home based customer service jobs are positions where individuals assist customers with inquiries, issues, or orders from the comfort of their own homes. These roles typically involve answering phone calls, responding to emails or chats, and providing support for products or services. Employees use computers, phones, and specialized software to communicate with customers and record information. Home based customer service jobs offer flexible work environments and are popular among those seeking remote work opportunities.
What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Home Based Customer Service jobs? Cities in Virginia with the most Home Based Customer Service job openings:
Home Based Customer Service jobs near you
Infographic showing various Home Based Customer Service job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Remote Customer Service Agent

Liveops

Roanoke, VA • Remote

$15.25 - $20.25/hr

Contractor

Re-posted 23 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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