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Customer Service Trainee Jobs in Virginia (NOW HIRING)

Enterprise Holdings

Sales Management Trainee

Culpeper, VA · On-site

$54K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... Management Trainees in Charlottesville & Culpeper will receive an additional $150/month to target a ...

Enterprise Holdings

Sales Management Trainee

Culpeper, VA · On-site

$57K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... Management Trainees in Charlottesville & Culpeper will receive an additional $333/month to target a ...

Aldi

Retail Management Trainee

Virginia Beach, VA

$94K/yr

... outstanding customer service and creating a positive work environment for your team. You will ... Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage ...

New

GIG USA

Management Trainee - Entry Level

Chesapeake, VA · On-site

$17 - $22/hr

About the Role As an Entry-Level Management Trainee , you'll gain practical experience across event ... Previous experience in customer service, retail, hospitality, sales, events, or marketing is ...

Aldi

Retail Manager Trainee

Virginia Beach, VA · On-site

$94K/yr

... outstanding customer service and creating a positive work environment for your team. You will ... Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage ...

New

Aldi

Retail Management Trainee

Falls Church, VA · On-site

$124K/yr

... outstanding customer service and creating a positive work environment for your team. You will ... Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage ...

Aldi

Retail Manager Trainee

Falls Church, VA

$124K/yr

... outstanding customer service and creating a positive work environment for your team. You will ... Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage ...

Clean Harbors

Driver Class B Trainee

Chesapeake, VA · On-site

$24 - $26/hr

Safety-Kleen in Chesapeake, VA is seeking a Sales and Service Route Driver Trainee (Driver Class B ... Strong customer service skills * Commercial route driving experience (Class C or non-CDL) Clean ...

Safety-Kleen

Driver Class B Trainee

Chesapeake, VA · On-site

$14.16 - $32.88/hr

Safety-Kleen in Chesapeake, VA is seeking a Sales and Service Route Driver Trainee (Driver Class B ... Generates / collects leads from customers for new products and services * Sells additional products ...

Clean Harbors

Driver Class B Trainee

Chesapeake, VA · On-site

$14.16 - $32.88/hr

Safety-Kleen in Chesapeake, VA is seeking a Sales and Service Route Driver Trainee (Driver Class B ... Generates / collects leads from customers for new products and services * Sells additional products ...

CleanHarbors

Driver Class B Trainee

Chesapeake, VA · On-site

$24 - $26/hr

Safety-Kleen in Chesapeake, VA is seeking a Sales and Service Route Driver Trainee (Driver Class B ... Strong customer service skills * Commercial route driving experience (Class C or non-CDL) Clean ...

Clean Harbors

Driver Class B Trainee

Chesapeake, VA · On-site

$24 - $26/hr

Safety-Kleen in Chesapeake, VA is seeking a Sales and Service Route Driver Trainee (Driver Class B ... Strong customer service skills * Commercial route driving experience (Class C or non-CDL) Clean ...

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All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Virginia

Customer Service Trainee information

See Virginia salary details

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How much do customer service trainee jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service trainee in Virginia is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.09 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

How to get into a customer service trainee role with no experience?

To enter a customer service trainee role with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills in your application. Entry-level positions often provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Gaining basic knowledge of customer service tools or certifications can also be beneficial.

Is there any training for customer service trainee?

Customer Service Trainees typically undergo training programs that cover company policies, communication skills, and customer interaction techniques. Training duration and content vary by employer but often include classroom instruction, role-playing, and on-the-job learning to develop necessary skills.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Trainee jobs? Cities in Virginia with the most Customer Service Trainee job openings:
Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,613 per year, or $21 per hour.

Sales Management Trainee

Enterprise Holdings

Charlottesville, VA • On-site

$54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 171 rated vehicle equipment hire

Job description

Overview

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.

This position is located this branch:

  • 1650 Seminole Trl., Charlottesville, VA 22901
  • 392 Pantops Center, Charlottesville, VA 22911

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position offers targeted 1st year annual compensation for Management Trainees is $53,024 based on an average 46-hour work week, which includes an hourly rate of $20.81, plus overtime. Management Trainees in Charlottesville will receive an additional $150/month to target a total of $54,824 annually.
  • Paid Time Off, starting with 12 off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Bachelor's degree required.
  • Must have a minimum of 6 (six) months of experience in one of the following areas:
    • Sales- Commission sales or sales with set goals and/or bonus potential
    • Customer service in a sales industry (i.e. retail restaurant, hospitality, call center)
    • Participation as an athlete on a professional, semi-professional or collegiate team

    • Leadership role in the military, clubs, organizations or community involvement

  • Must have a valid driver's license with no more than 2 moving violations/speeding tickets and/or at-fault accidents on driving record within the past 3 years.(Points on driving record cannot exceed a total of 8 points)
  • No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Employment Type: FULL_TIME

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