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Entry Level Customer Service Representative Jobs

inteplast

Customer Service Represenative

Waukegan, IL · On-site

$15.25 - $20.75/hr

TITLE: Customer Service Representative POSITION OBJECTIVE: Responsible for interacting with ... Microsoft Office * Entry level customer service experience. * Ensure consistent, dependable ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

... Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. - The Entry level will typically only ...

inteplast

Customer Service Represenative

Waukegan, IL

$15.25 - $20.75/hr

TITLE: Customer Service Representative POSITION OBJECTIVE: Responsible for interacting with ... Microsoft Office * Entry level customer service experience. * Ensure consistent, dependable ...

Ethos Concepts Inc

Be Seen First

Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone saying and ready for a career reset or first professional opportunity. You'll work directly with ...

Ethos Concepts Inc

Be Seen First

Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone saying and ready for a career reset or first professional opportunity. You'll work directly with ...

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.
More about Entry Level Customer Service Representative jobs

What cities are hiring for Entry Level Customer Service Representative jobs?

Cities with the most Entry Level Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Entry Level Customer Service Representative jobs?

States with the most job openings for Entry Level Customer Service Representative jobs include:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR - Customer Service Rep

NATIONAL TAX CREDITS INC

Aliso Viejo, CA • On-site

$18/hr (+ commission)

Full-time

Re-posted 17 hours ago

Job description

Tax credit company looking to hire 2-3 entry level customer service reps for a strictly outbound calling position. Responsibilities include

  • Document collection
  • Client follow up