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Entry Level Customer Service Representative Jobs

Zobility

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: * Assisting customers by E-Mail with questions, service requests, order ...

Cenergy Corporation

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Entry-Level Customer Service Representative ***The schedule is Monday-Friday, 7:30AM - 4:00PM Utah time.*** 6 month assignment with the potential to be extended longer. All training is in person ...

First Tek

Customer Service I

Taylorsville, UT · On-site

$15 - $20.50/hr

As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: Assisting customers by email with questions, service requests, order placement ...

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
More about Entry Level Customer Service Representative jobs
What cities are hiring for Entry Level Customer Service Representative jobs? Cities with the most Entry Level Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Entry Level Customer Service Representative jobs? States with the most job openings for Entry Level Customer Service Representative jobs include:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

GovernmentJobs.com

Port Orange, FL • On-site

$13.75 - $18.75/hr

Other

Posted 6 days ago

Job description

Customer Service Representative

This entry level Customer Service Representative accepts and processes payments for utilities, billing, and permits, and helps residents. This role serves as the front desk / call center for city services.

• Answer phones, emails, and in-person questions from residents

• Help citizens with billing, permits, or city services

• Process payments and update accounts

• Enter data into city systems

• Resolve complaints or route them to the right department

• Maintain records and reports

All other duties as required. This position is part of the City's Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation. Any additional compensation, above the normal weekly salary, shall be outlined by the City Manager in the City's Emergency Management Activation and Emergency Declaration. Failure to appear to perform emergency management assignments and to work assigned shifts as scheduled by the City's Emergency Management Personnel or individuals designated by the City Manager to assign such functions will result in disciplinary action up to and including termination.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or General Education Degree (GED)

• 1-2 years of relevant customer service experience, or an equivalent combination or education and experience may be considered.

SKILLS, KNOWLEDGE, AND ABILITIES

• Basic computer/data entry skills

• Good communication and problem-solving

• Friendly, customer-oriented

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