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Remote Clerical Jobs in Worcester, MA (NOW HIRING)

Customer Service Representative (Remote)

Acton, MA · Remote

$16.50 - $22.25/hr

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Remote Clerical information

See Worcester, MA salary details

$10

$18

$24

How much do remote clerical jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote clerical in Worcester, MA is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.35 per hour, depending on experience, location, and employer.

What are remote clerical jobs?

Remote clerical jobs allow you to complete clerical or administrative responsibilities as you work from home or other remote location. You can be a data entry clerk where you may be asked to enter information into a computer program. There are also opportunities to work as a remote administrative assistant. Your tasks may be to schedule appointments, organize activities (such as meetings, conferences, and travel), answer phone calls, take notes, coordinate with various departments, respond to emails, organize files, and assist management. You can work a remote clerical job through a company or provide freelance services.

What are remote clerical jobs?

Remote clerical jobs involve performing administrative and office support tasks from a location outside of a traditional office, typically from home. Common duties include data entry, scheduling appointments, managing emails, maintaining records, and handling correspondence. These roles require strong organizational skills, attention to detail, and proficiency with office software. Remote clerical positions allow for flexibility and can be found in many industries, including healthcare, education, and finance.

What are some common challenges faced by remote clerical workers, and how can they be managed effectively?

Remote clerical workers often face challenges such as communication barriers, difficulty staying organized, and managing distractions at home. To overcome these, it's helpful to use digital collaboration tools like shared calendars and document management systems, establish a structured daily routine, and set up a dedicated workspace. Proactively communicating with supervisors and team members also ensures clarity on tasks and deadlines, helping remote clerical staff remain productive and connected.

What is the difference between Remote Clerical vs Remote Administrative Assistant?

AspectRemote ClericalRemote Administrative Assistant
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional organizational or communication skills
Work EnvironmentHome office or remote setting, often handling data entry and filingRemote setting, supporting executives or teams with scheduling and correspondence
Employer & Industry UsageBusinesses, healthcare, legal, and nonprofit sectorsCorporate, legal, healthcare, and small business sectors
Common Search & ComparisonYesYes

Remote Clerical roles focus on data entry, filing, and administrative support tasks, often requiring basic computer skills. Remote Administrative Assistants typically handle scheduling, email management, and supporting executives or teams. While both roles are remote and share similar credentials, Administrative Assistants often require stronger organizational skills and may support higher-level staff.

What are the most commonly searched types of Clerical jobs in Worcester, MA?

The most popular types of Clerical jobs in Worcester, MA are:

What are popular job titles related to Remote Clerical jobs in Worcester, MA?

For Remote Clerical jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Clerical jobs in Worcester, MA look for?

The top searched job categories for Remote Clerical jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Clerical jobs?

Cities near Worcester, MA with the most Remote Clerical job openings:

Infographic showing various Remote Clerical job openings in Worcester, MA as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,466 per year, or $19 per hour.

Customer Service Representative as 100% Remote

Woonsocket, RI • Remote

$20/hr

Contractor

Re-posted 23 days ago


Job description

Title: Customer Service Representative
Location: Remote
Duration: 06 Months
Shift Timing: 09:00 AM – 06:00 PM EST (Training - Monday – Friday)
10:00 AM – 07:00 PM EST (Post‐Training - Monday – Friday)
 
Pay Rate: $20.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members.
This Customer Service Representative role is a call‐center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.
Representatives handle both inbound and outbound calls and work closely with members who may be experiencing urgent needs related to food, housing, utilities, or finances.
Make outbound phone calls to members.
Locate resources to provide members with assistance for needs, such as food, utility, housing, and finances.
Provide timely follow-up as needed.
Display a high level of empathy, understanding, and patience, while helping to address the member's needs.
Utilize several systems, in addition to the regular usage of more than one monitor.
Required Qualifications
1+ year of customer service experience, with proven customer service skills.
Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of Microsoft© products (Outlook, Excel, folders)
Ability to regularly access a designated workspace free from noise and other distractions.
High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
Preferred Qualifications
Bilingual preferred and able to pass language certification, if bilingual.
1+ year of experience in a call center setting, specifically related to inbound/outbound calls.
Knowledge of Medicaid, specifically related to communicate source navigation.
Strong communication skills (oral and written).
Strong analytical and problem-solving skills.
Active listening proficiency.
Ability to be receptive to feedback and to embrace continuous improvement.
Positive attitude and strong interpersonal skills.
Ability to display empathy towards customers' needs and concerns
Desire to contribute to building a positive team spirit.
Remote position: preferred that candidates reside in one of the following states: Tx, FL, Ok, VA, WV, KY, IL,MI
Education:
High school diploma or GED.
 
 
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