ZipRecruiter

Log In

2

Entry Level Customer Success Jobs (NOW HIRING)

garten

SMB Customer Success Manager

New York, NY · On-site

Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an ... & entry level customers * The proven ability to work successfully remotely and "on the road"

Garten

SMB Customer Success Manager

New York, NY · Remote

Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an ... & entry level customers * The proven ability to work successfully remotely and "on the road"

Orion Corporation

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ...

Orion

Customer Success Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ...

Orion

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ...

next page

Showing results 1-20

People also search for

All JobsCustomer Success JobsEntry Level Customer Success Jobs

Entry Level Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do entry level customer success jobs pay per year?

As of Jun 5, 2026, the average yearly pay for entry level customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What is an entry level customer success role?

An entry level customer success role involves helping customers use a company's products or services effectively, ensuring satisfaction and retention. It typically requires strong communication skills, basic knowledge of the product, and may involve using customer relationship management (CRM) tools. These roles often serve as a starting point for careers in customer support, account management, or sales.
More about Entry Level Customer Success jobs
What cities are hiring for Entry Level Customer Success jobs? Cities with the most Entry Level Customer Success job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
What states have the most Entry Level Customer Success jobs? States with the most job openings for Entry Level Customer Success jobs include:
What job categories do people searching Entry Level Customer Success jobs look for? The top searched job categories for Entry Level Customer Success jobs are:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Associate Customer Success Manager

Scientific Safety Alliance

Plymouth, MN • Hybrid

Other

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Job description

Associate Customer Success Manager
  • Location: Plymouth, Minnesota (On-site, Monday-Friday)
  • Start Date: Immediate
  • Compensation: Competitive Salary + Bonus + Equity
About Scientific Safety Alliance (SSA)
  • Mission: Revolutionizing how scientists experience regulation-mandated services
  • Services: Testing, inspection, calibration, and supply of air filters/equipment parts
  • Customers: Pharmaceutical, medical device, and research organizations across the U.S.
  • Growth:
    • 24 acquisitions in under 3 years
    • 13,500+ customers
    • Recognized on Inc. Magazine's 2024 & 2025 Fastest-Growing Private Companies
The Role
  • Entry-level Associate Customer Success Manager (ACSM) role supporting CSI
  • Hybrid role combining:
    • Microbiology / lab work
    • Quality & documentation review
    • Customer support exposure
  • Support an existing Customer Success Manager by taking ownership of lab sampling and operational workstreams
  • Opportunity to grow into a Customer Success Manager over time
  • Ideal for candidates looking to transition from a science background into a client-facing career path
What You'll Do
  • Perform microbiology sampling and lab-related testing activities
  • Review quality documentation and ensure compliance with regulated standards
  • Support customer onboarding, service delivery, and ongoing account needs
  • Serve as a point of contact for customer requests and internal coordination
  • Work closely with Field Technicians and internal teams to support execution
  • Assist in monitoring service delivery and identifying potential issues
  • Support customer retention and satisfaction through responsive communication
  • Analyze basic service data and feedback to improve processes
  • Collaborate cross-functionally with:
    • Field Service
    • Operations
    • Sales
    • Finance
What You Bring
  • Associate's or Bachelor's degree REQUIRED in:
    • Biology
    • Microbiology
    • Life Sciences (or related field)
  • 0-1+ years of experience (internships or lab experience strongly preferred)
  • Familiarity or comfort with:
    • Lab environments
    • Microbiology or sampling practices
    • Quality processes and documentation review
  • Detail-oriented with strong organizational skills
  • Strong work ethic with a "roll up your sleeves" mentality
  • Professional communication and ability to interact with customers
  • Comfortable learning new systems and technology
  • Thrives in a fast-paced, high-growth environment
What Makes You a Great Fit
  • Recent graduate in Biology, Microbiology, or similar field
  • Hands-on lab or internship experience
  • Naturally curious, proactive, and a go-getter mindset
  • Able to quickly learn new processes (expected ramp: ~2-3 months)
  • Comfortable balancing operational work with customer interaction
Why You'll Love It Here
  • Mission-driven work supporting scientific innovation and safety
  • Hands-on experience in both lab and customer-facing environments
  • Clear path into Customer Success Manager and career growth
  • High-autonomy, high-performance culture
  • Exposure to leading pharma, med device, and research organizations
  • Competitive compensation + ownership equity
  • Opportunity to help build and shape a growing function
Benefits
  • Equity ownership in SSA
  • 401(k)
  • Dental insurance
  • Health insurance (100% covered for employee + family)
  • Life insurance
  • Paid time off
  • Parental leave

Apply