Tier 1 Software Customer Success Specialist, Tucson, AZ As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along ...
Tier 1 Software Customer Success Specialist, Tucson, AZ As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along ...
Tier 2 Software Customer Success Specialist, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well ...
Tier 2 Software Customer Success Specialist, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well ...
Customer Success Manager
$65K - $75K/yr
At Oryx, we're on a mission to transform dental software and empower practices with modern, intuitive solutions. As a Customer Success Manager, you'll be at the heart of that mission, ensuring our ...
Quick apply
Customer Success Manager
$65K - $75K/yr
At Oryx, we're on a mission to transform dental software and empower practices with modern, intuitive solutions. As a Customer Success Manager, you'll be at the heart of that mission, ensuring our ...
Customer Success Manager
Provo, UT · On-site
Experience as a customer success/retention account manager in dental software * Experience working in a dental practice office or experience using and/or supporting accounting/billing applications ...
Customer Success Manager
Provo, UT · On-site
Experience as a customer success/retention account manager in dental software * Experience working in a dental practice office or experience using and/or supporting accounting/billing applications ...
... within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by ...
... within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by ...
Customer Success Manager Q22024
Huntersville, NC · On-site
$85K - $100K/yr
Do you want to get in on the next phase of growth for a software company with an amazing brand ... Medical, Dental, Vision, Short & Long Term Disability, and Basic Life insurance * Flexible Spending ...
Customer Success Manager Q22024
Huntersville, NC · On-site
$85K - $100K/yr
Do you want to get in on the next phase of growth for a software company with an amazing brand ... Medical, Dental, Vision, Short & Long Term Disability, and Basic Life insurance * Flexible Spending ...
Customer Success Manager
New York, NY · On-site
... within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by ...
Customer Success Manager
New York, NY · On-site
... within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by ...
Company Description Augment CXM is defining a new category of software - customer experience ... Team members are provided a comprehensive health benefits package with medical, dental, and vision ...
Company Description Augment CXM is defining a new category of software - customer experience ... Team members are provided a comprehensive health benefits package with medical, dental, and vision ...
Onboarding Manager
$65K - $75K/yr
Proficiency with CRM software and customer success platforms (e.g., Salesforce, HubSpot). * Thrives ... Oryx Dental Software offers a competitive salary in the range. We value finding the right fit for ...
Quick apply
Onboarding Manager
$65K - $75K/yr
Proficiency with CRM software and customer success platforms (e.g., Salesforce, HubSpot). * Thrives ... Oryx Dental Software offers a competitive salary in the range. We value finding the right fit for ...
Department Overview The Motorola Solutions Command Center Software Customer Success team plays a critical role in realizing Motorola Solutions' mission to connect people in the moments that matter.
Department Overview The Motorola Solutions Command Center Software Customer Success team plays a critical role in realizing Motorola Solutions' mission to connect people in the moments that matter.
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
Quick apply
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
Customer Success Manager
Memphis, TN · On-site +1
About the role As a Customer Success Manager, you'll be a member of our Customer Success team ... You'll work directly in our software and leverage your super-user knowledge to help customers ...
Customer Success Manager
Memphis, TN · On-site +1
About the role As a Customer Success Manager, you'll be a member of our Customer Success team ... You'll work directly in our software and leverage your super-user knowledge to help customers ...
DESIRED SOFTWARE KNOWLEDGE/SKILLS * Customer service experience preferred, with exposure to ... medical, dental, vision and life insurance to employees We believe in collaboration, teamwork ...
DESIRED SOFTWARE KNOWLEDGE/SKILLS * Customer service experience preferred, with exposure to ... medical, dental, vision and life insurance to employees We believe in collaboration, teamwork ...
DESIRED SOFTWARE KNOWLEDGE/SKILLS * Customer service experience preferred, with exposure to ... medical, dental, vision and life insurance to employees We believe in collaboration, teamwork ...
Quick apply
DESIRED SOFTWARE KNOWLEDGE/SKILLS * Customer service experience preferred, with exposure to ... medical, dental, vision and life insurance to employees We believe in collaboration, teamwork ...
Customer Success Manager
UT · Remote
Customer Success Manager Great people. Greater business impact ... About CAI CAI Software builds digital work execution platforms and software solutions that help ...
Quick apply
Customer Success Manager
UT · Remote
Customer Success Manager Great people. Greater business impact ... About CAI CAI Software builds digital work execution platforms and software solutions that help ...
Customer Success Managers drive an elevated level of customer satisfaction, successful product use ... Manage a group of enterprise software customers, keeping them engaged and using ResMed products ...
Customer Success Managers drive an elevated level of customer satisfaction, successful product use ... Manage a group of enterprise software customers, keeping them engaged and using ResMed products ...
Our software does this by seamlessly integrating with existing IT infrastructure to quickly ... Medical, dental, and vision * FSA or HSA with company contributions * Employer paid STD, LTD, AD ...
Our software does this by seamlessly integrating with existing IT infrastructure to quickly ... Medical, dental, and vision * FSA or HSA with company contributions * Employer paid STD, LTD, AD ...
Customer Success Manager
San Jose, CA · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a contract assignment with one of our premier SaaS clients in a remote role. Ideally looking for a ...
Customer Success Manager
San Jose, CA · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a contract assignment with one of our premier SaaS clients in a remote role. Ideally looking for a ...
Customer Success Manager
Manhattan, NY · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a CONTRACT assignment with one of our premier SaaS clients in New York, NY or Detroit, MI. You will lead ...
Customer Success Manager
Manhattan, NY · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a CONTRACT assignment with one of our premier SaaS clients in New York, NY or Detroit, MI. You will lead ...
Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Dental Software Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do dental software customer success jobs pay per year?
As of Aug 2, 2026, the average yearly pay for dental software customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Dental Software Customer Success professional, and why are they important?
To thrive as a Dental Software Customer Success professional, you need a solid understanding of dental practice workflows, strong problem-solving abilities, and experience with customer relationship management, typically supported by a background in dental technology or customer service. Familiarity with dental practice management software, CRM platforms, and ticketing systems is commonly required. Excellent communication, patience, and the ability to educate and empathize with users are standout soft skills in this role. These capabilities are crucial for ensuring clients maximize software value, achieve satisfaction, and remain loyal to the product.
What is the difference between Dental Software Customer Success vs Dental Software Support Specialist?
| Aspect | Dental Software Customer Success | Dental Software Support Specialist |
|---|---|---|
| Primary Focus | Building long-term client relationships, onboarding, and ensuring product adoption | Troubleshooting technical issues, resolving user problems, and providing technical support |
| Required Skills | Communication, relationship management, product training | Technical knowledge, problem-solving, software troubleshooting |
| Work Environment | Customer-facing, proactive engagement with clients | Help desk or support center, reactive problem resolution |
| Certifications | Often requires knowledge of dental software and customer service certifications | Technical certifications related to software or IT support |
While both roles involve working with dental software, Dental Software Customer Success focuses on client retention, onboarding, and ensuring users derive value from the product. In contrast, Dental Software Support Specialists primarily handle technical issues and troubleshooting. Both roles are essential for a successful dental software company but serve different functions in the customer journey.
What is a Dental Software Customer Success professional?
A Dental Software Customer Success professional is responsible for helping dental practices effectively use their software solutions. They work closely with clients to ensure they are satisfied, troubleshoot issues, provide training, and help optimize the software’s benefits. Their goal is to maximize customer retention and ensure practices get the most value from their technology. They often serve as a bridge between the customer and the software provider, relaying feedback and supporting smooth onboarding and usage.
What are some common challenges faced by Dental Software Customer Success professionals, and how can they address them?
Dental Software Customer Success professionals often encounter challenges such as helping clients adapt to new technologies, handling technical troubleshooting, and bridging communication between dental practices and the software development team. Successfully addressing these issues requires strong problem-solving skills, patience, and the ability to simplify complex concepts for non-technical users. Building trust with clients and collaborating closely with internal teams are essential for ensuring smooth software onboarding and ongoing satisfaction.
More about Dental Software Customer Success jobs
What cities are hiring for Dental Software Customer Success jobs? Cities with the most Dental Software Customer Success job openings:
What states have the most Dental Software Customer Success jobs? States with the most job openings for Dental Software Customer Success jobs include:
What job categories do people searching Dental Software Customer Success jobs look for? The top searched job categories for Dental Software Customer Success jobs are:
Full-time
Medical, Retirement, PTO
Re-posted 26 days ago
Job description
Tier 1 Software Customer Success Specialist, Tucson, AZ
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995