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Customer Success Apprenticeship Jobs (NOW HIRING)

Assured

Customer Success Manager

New York, NY · On-site

The Role We are looking for a Customer Success Manager to join our growing team. As a crucial early ... and apprenticeships. Assured bases hiring decisions solely on qualifications, merit, and business ...

YMCA

Workforce Success Specialist

Emeryville, CA

$71K - $75K/yr

Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start ...

YMCA

Workforce Success Specialist

Emeryville, CA · On-site

$34.56 - $36.09/hr

Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start ...

YMCA

Workforce Success Specialist

Emeryville, CA · On-site

$70K - $72K/yr

Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start ...

EPC POWER CORP.

Prevailing Wage Specialist

Poway, CA · On-site

$40 - $50/hr

Manage apprenticeship compliance, including identifying registered apprenticeship programs ... Train internal teams, including Customer Success, Payroll, and Sales, on PWA requirements and ...

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Customer Success Apprenticeship information

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$32.5K

$83.1K

$140K

How much do customer success apprenticeship jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer success apprenticeship in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Apprenticeship?

A Customer Success Apprenticeship is a structured, hands-on training program designed to help individuals learn the skills needed to support and retain customers in a business setting. Apprentices work alongside experienced customer success professionals, gaining practical experience in areas such as onboarding, customer communication, troubleshooting, and relationship management. These programs typically combine classroom learning with real-world projects, preparing apprentices for full-time roles in customer success teams.

What are the key skills and qualifications needed to thrive as a Customer Success Apprentice, and why are they important?

To thrive as a Customer Success Apprentice, you need strong communication skills, a customer-centric mindset, and a basic understanding of account management, often supported by a high school diploma or relevant coursework. Familiarity with CRM platforms like Salesforce or HubSpot and basic proficiency in support ticketing systems are commonly expected. Outstanding interpersonal skills, adaptability, and a proactive approach help apprentices build positive relationships and effectively address client concerns. These skills are vital for ensuring customer satisfaction, fostering loyalty, and supporting long-term business growth.

What are some common challenges faced during a Customer Success Apprenticeship and how can I overcome them?

During a Customer Success Apprenticeship, you may encounter challenges such as learning to manage multiple client accounts, adapting to new customer relationship management (CRM) tools, and balancing proactive outreach with reactive support. To overcome these, it’s helpful to stay organized by using task management systems, seek mentorship from experienced team members, and actively participate in training sessions. Open communication with your supervisor and peers will also help you navigate complex situations and develop strong problem-solving skills, setting you up for long-term success in the role.

What is the difference between Customer Success Apprenticeship vs Customer Success Specialist?

AspectCustomer Success ApprenticeshipCustomer Success Specialist
CredentialsTypically entry-level, may require basic education or certificationsOften requires experience or specific customer success certifications
Work EnvironmentTraining-focused, often in a corporate or tech settingClient-facing, ongoing customer relationship management
Employer UsageUsed as a training pathway for new entrantsFull-time role with established responsibilities

The Customer Success Apprenticeship is designed for individuals starting their career, focusing on training and skill development. In contrast, a Customer Success Specialist is a more experienced role responsible for managing customer accounts and ensuring satisfaction. The apprenticeship serves as a stepping stone toward a full specialist position, providing foundational knowledge and experience.

More about Customer Success Apprenticeship jobs
What cities are hiring for Customer Success Apprenticeship jobs? Cities with the most Customer Success Apprenticeship job openings:
What states have the most Customer Success Apprenticeship jobs? States with the most job openings for Customer Success Apprenticeship jobs include:
What job categories do people searching Customer Success Apprenticeship jobs look for? The top searched job categories for Customer Success Apprenticeship jobs are:
Customer Success Apprenticeship jobs near you
Infographic showing various Customer Success Apprenticeship job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 1% As Needed, 78% Full Time, 10% Part Time, 1% Temporary, and 3% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Assured

New York, NY • On-site

Full-time

Medical, Dental, PTO

Posted 27 days ago

Job description

The Role
We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ensuring our clients achieve maximum value from our platform. You will work closely with customers to understand their needs, provide exceptional support, and help drive product improvements based on user feedback. Ultimately, you will be responsible for ensuring the success and satisfaction of our customers by providing exceptional support and guidance.
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ownership, autonomy, and the ability to maximize your growth curve.
What You'll Do
  • Customer Onboarding: Lead the onboarding process for new clients, ensuring a smooth and efficient transition to our platform.
  • Relationship Management: Build and maintain strong relationships with customers, acting as their primary point of contact.
  • Support and Guidance: Provide ongoing support and guidance to customers, addressing their concerns and resolving issues promptly.
  • Product Feedback: Gather and analyze customer feedback to help inform product development and improvements.
  • Training and Education: Develop and deliver training materials and sessions to help customers fully utilize our platform.
  • Customer Advocacy: Advocate for customers' needs within the company, ensuring their voices are heard in product and strategy discussions.
  • Success Metrics: Track and report on key success metrics, such as customer satisfaction, retention, and usage rates.

What We're Looking For
  • 1+ years of experience in customer success, account management, or a related role, preferably in the healthcare or SaaS industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Problem-solving mindset with the ability to think critically and proactively address client needs.
  • Ability to manage multiple clients and priorities simultaneously.
  • Proficiency with CRM software and customer support tools.
  • Understanding of credentialing and network management processes in healthcare is a plus.

Benefits and Pay
Our headquarters are located in New York City. This is an in-office role. We value in-person collaboration - we host offsites, outings, and team meals to stay connected as people, and offer office lunch and a fully stocked snack bar.
We provide competitive base compensation along with stock options. Compensation for this role depends on experience and interview performance. We offer generous employer-sponsored health and dental coverage, nine company holidays, and unlimited PTO ("take what you need").
EEO Statement
Assured is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Assured bases hiring decisions solely on qualifications, merit, and business needs.

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