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Customer Success Apprenticeship Jobs (NOW HIRING)

Owens Corning

Customer Success Manager

Tampa, FL · Hybrid

As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not ...

Bechtle

Abgeschlossenes (kfm.) Ausbildung im Bereich IT, Cybersecurity oder vergleichbare Qualifikation * Mehrjährige Erfahrung im Customer Success, Service Management oder in der IT-/Cybersecurity * ...

YMCA

Workforce Success Specialist

Emeryville, CA

$70K - $72K/yr

Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start ...

YMCA

Workforce Success Specialist

Emeryville, CA · On-site

$33.94 - $35.04/hr

Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start ...

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How much do customer success apprenticeship jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer success apprenticeship in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Apprenticeship?

A Customer Success Apprenticeship is a structured, hands-on training program designed to help individuals learn the skills needed to support and retain customers in a business setting. Apprentices work alongside experienced customer success professionals, gaining practical experience in areas such as onboarding, customer communication, troubleshooting, and relationship management. These programs typically combine classroom learning with real-world projects, preparing apprentices for full-time roles in customer success teams.

What are the key skills and qualifications needed to thrive as a Customer Success Apprentice, and why are they important?

To thrive as a Customer Success Apprentice, you need strong communication skills, a customer-centric mindset, and a basic understanding of account management, often supported by a high school diploma or relevant coursework. Familiarity with CRM platforms like Salesforce or HubSpot and basic proficiency in support ticketing systems are commonly expected. Outstanding interpersonal skills, adaptability, and a proactive approach help apprentices build positive relationships and effectively address client concerns. These skills are vital for ensuring customer satisfaction, fostering loyalty, and supporting long-term business growth.

What are some common challenges faced during a Customer Success Apprenticeship and how can I overcome them?

During a Customer Success Apprenticeship, you may encounter challenges such as learning to manage multiple client accounts, adapting to new customer relationship management (CRM) tools, and balancing proactive outreach with reactive support. To overcome these, it’s helpful to stay organized by using task management systems, seek mentorship from experienced team members, and actively participate in training sessions. Open communication with your supervisor and peers will also help you navigate complex situations and develop strong problem-solving skills, setting you up for long-term success in the role.

What is the difference between Customer Success Apprenticeship vs Customer Success Specialist?

AspectCustomer Success ApprenticeshipCustomer Success Specialist
CredentialsTypically entry-level, may require basic education or certificationsOften requires experience or specific customer success certifications
Work EnvironmentTraining-focused, often in a corporate or tech settingClient-facing, ongoing customer relationship management
Employer UsageUsed as a training pathway for new entrantsFull-time role with established responsibilities

The Customer Success Apprenticeship is designed for individuals starting their career, focusing on training and skill development. In contrast, a Customer Success Specialist is a more experienced role responsible for managing customer accounts and ensuring satisfaction. The apprenticeship serves as a stepping stone toward a full specialist position, providing foundational knowledge and experience.

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What states have the most Customer Success Apprenticeship jobs? States with the most job openings for Customer Success Apprenticeship jobs include:
What job categories do people searching Customer Success Apprenticeship jobs look for? The top searched job categories for Customer Success Apprenticeship jobs are:
Customer Success Apprenticeship jobs near you
Customer Success Manager

Customer Success Manager

Owens Corning

Tampa, FL • Hybrid

Other

Posted 3 days ago

Owens Corning rating

8.0

Company rating: 8.0 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

133rd of 518 rated manufacturers

Job description

As a Customer Success Manager, you will play a key role in driving customer success and commercial performance through disciplined execution, analytics, and business intelligence. This role is responsible for enabling consistent operating rhythms, delivering actionable insights, and supporting performance management across key accounts and the broader commercial organization.

You will partner closely with sales leadership and account teams to translate data into clear narratives that guide decision-making, enhance customer engagement, and improve execution quality. This role requires analytical thinking, collaboration, and a focus on continuous improvement to support both customer outcomes and business objectives.

POSITION LOCATION: Tampa, FL (Hybrid, 4 days in office)

What You Will Be Doing:
  • Support execution of the Sales Management Operating System (MOS), including preparing performance materials and enabling structured business and account reviews.
  • Partner with sales and account teams to improve execution quality, identify risks, and support customer success outcomes.
  • Own opportunity and pipeline analytics, providing visibility into deal health, timing, risk, and coverage against targets.
  • Analyze pipeline trends, including conversion, velocity, and forecast accuracy, to support prioritization and decision-making.
  • Develop and maintain business intelligence for priority customers, integrating performance data, market context, and account insights.
  • Collaborate with account teams to create insight-driven materials for customer engagements and quarterly business reviews.
  • Build and maintain dashboards, scorecards, and reporting that provide a consistent and reliable view of customer and sales performance.
  • Translate complex data into clear, actionable insights that support customer strategy and account growth.
  • Partner with IT and BI teams to enhance reporting tools, data models, and system capabilities that support customer success and commercial execution.
  • Support planning activities, including territory alignment, account prioritization, and annual planning through data-driven insights.
  • Improve CRM data quality and reporting, ensuring strong data integrity and identifying opportunities to enhance processes and adoption.
  • Identify and implement process improvements to strengthen operational efficiency and support scalable customer engagement.
  Qualifications
  • Bachelor's degree with 3+ years of experience in customer success, sales, analytics, or commercial operations roles.
  • Analytical skills with the ability to transform data into insights and actionable recommendations.
  • Experience working with reporting tools and systems such as Excel, Power BI, ERP platforms, or CRM systems (e.g., Microsoft Dynamics).
  • Experience supporting customer success initiatives, account management, or sales performance.
  • Ability to communicate complex information clearly and effectively to a variety of stakeholders.
  • Experience collaborating across cross-functional teams in a matrixed organization.
  • Organizational skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
  • Understanding of customer dynamics, sales processes, and commercial performance drivers.
Preferred Qualifications
  • Experience supporting Sales Management Operating Systems (MOS) or structured performance management frameworks.
  • Experience working with CRM optimization, data governance, or reporting transformation initiatives.
  • Background in account planning, customer analytics, or revenue optimization.
  • Experience developing or supporting executive-level customer business reviews.

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About Owens Corning  

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

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About OWENS CORNING

Sourced by ZipRecruiter

Owens Corning (OC) develops, manufactures and markets insulation, roofing, and fiberglass composites. Global in scope and human in scale, the company's market-leading businesses use their deep expertise in materials, manufacturing and building science to develop products and systems that save energy and improve comfort in commercial and residential buildings. Through its glass reinforcements business, the company makes thousands of products lighter, stronger and more durable. Ultimately, Owens Corning people and products make the world a better place. Based in Toledo, Ohio, Owens Corning posted 2017 sales of $6.4 billion and employs 19,000 people in 37 countries. It has been a Fortune 500® company for 64 consecutive years. For more information, please visit www.owenscorning.com. A career at Owens Corning offers the ability to enhance your expertise and achieve your personal and professional aspirations. Through it all, we'll empower you with an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and more opportunities to make your impact.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Toledo, OH, US

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