Customer Success Manager We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention ...
Customer Success Manager We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention ...
Customer Success Manager
Manchester, NH · On-site
The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise
Customer Success Manager
Manchester, NH · On-site
The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy Customer Success Manager (CSM) to be the champion of our Enterprise ...
Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy Customer Success Manager (CSM) to be the champion of our Enterprise ...
Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Quick apply
Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Customer Success Manager An increasing number of large, complex businesses are turning to Stable to solve their operational challenges, including companies like GitLab, Thumbtack, and Glassdoor. We ...
Customer Success Manager An increasing number of large, complex businesses are turning to Stable to solve their operational challenges, including companies like GitLab, Thumbtack, and Glassdoor. We ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at ...
Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution tailored for recruitment and headhunting/executive search firms. Trusted by agencies in over 100 countries ...
Quick apply
Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution tailored for recruitment and headhunting/executive search firms. Trusted by agencies in over 100 countries ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Ann Arbor, MI · On-site
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Ann Arbor, MI · On-site
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Incident IQ HQ (Atlanta) About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Incident IQ HQ (Atlanta) About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts ...
Customer Success Manager
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager The Customer Success Manager (CSM) is responsible for building and maintaining strong client relationships, ensuring successful adoption of our solutions, and driving ...
Customer Success Manager The Customer Success Manager (CSM) is responsible for building and maintaining strong client relationships, ensuring successful adoption of our solutions, and driving ...
Customer Success Manager
Atlanta, GA · On-site
The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise
Quick apply
Customer Success Manager
Atlanta, GA · On-site
The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise
Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager jobs pay per year?
As of Jun 26, 2026, the average yearly pay for customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A Customer Success Manager can earn $10,000 or more per month, especially in high-growth industries or with significant experience and performance bonuses. Success in this role often depends on strong communication skills, industry knowledge, and the ability to manage client relationships effectively, rather than formal degrees.
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
How does a Customer Success Manager typically collaborate with other departments to improve the client experience?
Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.
What do you do as a customer success manager?
A customer success manager (CSM) is responsible for building strong relationships with clients to ensure they are satisfied with a company's products or services. They onboard new customers, provide ongoing support, address issues, and help clients achieve their goals, often using customer relationship management (CRM) tools. CSMs aim to improve customer retention and promote product adoption through proactive communication and problem-solving.
What Do Customer Success Managers Do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What jobs pay 2000 a day?
High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or high responsibility levels.
What are Customer Success Managers?
Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.
What jobs pay $500,000 a year in the US?
In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain sales roles, investment bankers, and technology executives with significant experience and responsibilities also reach this income level, often requiring advanced skills, extensive experience, and leadership responsibilities.
What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?
To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What cities are hiring for Customer Success Manager jobs? Cities with the most Customer Success Manager job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
Who are the top companies hiring for Customer Success Manager jobs? The top employers for Customer Success Manager jobs are:
What states have the most Customer Success Manager jobs? States with the most job openings for Customer Success Manager jobs include:
What job categories do people searching Customer Success Manager jobs look for? The top searched job categories for Customer Success Manager jobs are:
- Customer Success Manager Cybersecurity
- Customer Success
- Smb Customer Success Manager
- Full Time Senior Customer Success Manager
- Full Time Customer Success Manager Edtech
- Customer Success Manager Remote
- Senior Customer Success Manager Edtech
- Ehr Customer Success Manager
- Customer Success Program Manager
- Full Time Customer Success
Other
Posted 17 days ago
Job description
Customer Success Manager
We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention, and satisfaction while acting as the first line of defense for escalations. You'll be a proactive problem solver who can enable customers to get the most out of our product—even when they hit bumps in the road.
This role is perfect for someone who thrives in a fast-paced startup environment, knows how to juggle multiple accounts, and is passionate about building strong, lasting relationships.
What You'll Do
- Manage a large, diverse book of accounts, ensuring each customer achieves their business goals using our platform.
- Drive customer retention and reduce churn through proactive outreach, regular check-ins, and value delivery.
- Handle customer escalations with urgency and empathy, working cross-functionally to find quick resolutions.
- Provide training, enablement, and best practice guidance to customers so they can maximize platform adoption.
- Serve as the voice of the customer internally, collaborating with Product, Engineering, and Support to improve features and processes.
- Track account health metrics and identify expansion or upsell opportunities.
- Develop account success plans for strategic customers within your book.
- Contribute to building scalable processes for customer success as our team grows.