12 of the Best Types of Customer Success Jobs in 2026

Discover some great types of Customer Success jobs that are hiring now.

High Paying Customer Success Jobs

• Customer Success Director

  Salary range: $95,500 - $145,500

  The qualifications needed to become a customer success director include at least a bachelor’s degree in business administration, marketing, or a related field. However, since this is a senior-level position, many employers may expect you to have an MBA, as well as several years of customer management or sales experience. Outstanding interpersonal skills are imperative for building strong relationships and resolving issues. Excellent communications skills are also vital for giving presentations or webinars. To succeed as a customer success director, you need excellent project management and leadership skills.

• Senior Customer Success

  Salary range: $41,500 - $103,000

  Senior Customer Success is a more unusual job search query but still may give you interesting job results. Most salaries for Senior Customer Success jobs pay between $41,500 (25th percentile) and $103,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Senior Customer Success job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Customer Success Manager

  Salary range: $59,500 - $99,000

  Qualifications like customer service experience and a bachelor’s degree in a relevant major are standard for customer success manager jobs. If your employer sells software as a service (SaaS), then a background in computer science or information technology is beneficial. You also need experience with the products and services your company offers in order to respond to client inquiries and provide training to end users. You need strong communication skills and great problem-solving abilities as well.

• Entry Level Customer Success

  Salary range: $59,500 - $99,000

  Entry-level jobs are positions that do not require any previous experience in the role. Most entry-level jobs are aimed at high school or college graduates as a starting point for a future career goal. A college student may have majored in their ideal career field, but will still need to start in an entry-level position to train in a real-world environment. Some students move from internships into entry-level jobs, but most entry-level jobs do not expect a candidate to have any prior employment or on-site training.

• Full Time Customer Success

  Salary range: $59,500 - $99,000

  Full-time employment hours are generally determined by the employer. There is no single universal definition; however, various laws and policies govern different types of eligibility and statuses. For example, the Fair Labor Standards Act does not define full-time employment but does require overtime pay after 40 hours of work in a workweek for non-exempt employees. The Affordable Care Act, in determining Applicable Large Employers, defines full-time employees as those working an average of at least 30 hours per week, or 130 hours a month. The H-1B Visa Program defines full-time as 40 hours per week, normally, and in no event would less than 35 hours per week be considered to be full-time employment. In practice, full-time employment is typically between 32 and 40 hours per week.

• Live In Customer Success

  Salary range: $59,500 - $99,000

  Live In Customer Success is a more unusual job search query but still may give you interesting job results. Most salaries for Live In Customer Success jobs pay between $59,500 (25th percentile) and $99,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Live In Customer Success job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Customer Success Coordinator

  Salary range: $41,500 - $55,000

  Coordinators plan and schedule events, programs, or projects. In this position, you can work in a variety of industries, so your duties and the necessary qualifications vary by field. There are project coordinators who work in the construction, manufacturing, and development industries, program coordinators, who typically work in education, community outreach, or non-profit organizations, and numerous other positions that require significant coordination experience. For those who work in labor industries, coordination might include developing timetables and budgets for the ordering and delivery of materials or services, while at a school, an instructional coordinator might prepare an afterschool program curriculum.

• Freelance Customer Success

  Salary range: $37,000 - $52,500

  Freelancers are self-employed. As a freelancer, you provide work to clients and invoice them for it. The type of clients you have depends on what kind of services you offer. Your clients can be individuals or companies. A full-time freelancer often has assignments from multiple clients at once. Some common services that people provide as freelancers are: writing, editing, graphic design, web design, marketing, programming, accounting, and bookkeeping. Freelancing is ideal for those who prefer to be their own boss and are willing to market themselves to meet their income goals.

• Customer Success Executive

  Salary range: $37,000 - $52,500

  The different types of executive jobs include upper- and senior-level management as well as the C-suite—the highest levels of senior management. The C-suite executives have the word “chief” at the beginning of their titles: Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO) are the most common. Companies with a heavy reliance on information technology may also have a Chief Information Security Officer (CISO). Other executive jobs include vice president and director of various departments.

• Temporary Customer Success

  Salary range: $37,000 - $52,500

  A Temporary job is an employment arrangement in which both parties, the employee and employer, agree in advance that the position will be filled for a set period. Temporary jobs often are based on employers’ seasonal or specific project needs. Occasionally, Temporary employees will be offered ongoing, full-time positions if their performance is excellent and a position is available. However, you should not assume this will be the case.

• On Call Customer Success

  Salary range: $37,000 - $52,500

  When most people think of on-call jobs, medical professionals and first responders typically come to mind. For first responders, like firefighters and EMTs, on-call usually means you are sleeping at the station, ready to wake up and respond to a call quickly. Medical workers, on the other hand, may work a more traditional on-call schedule. While some nurses and doctors may sleep at the hospital, especially during their residency, you may also have an on-call shift where you can leave and go home, potentially never actually coming back. If you want a career as a nurse or doctor but do not like this unpredictability, rest assured that the chance of having on-call shifts decreases as you gain seniority and advanced qualifications. Repair workers like electricians may also work on-call. You may occasionally find on-call jobs in retail or customer service sectors, but this is not as common.

• Internship Customer Success

  Salary range: $27,500 - $39,000

  An Internship is a position within your desired field that pays little or no money but offers you the opportunity to gain real-world experience. This may set you apart for your future job search. Generally, Internships are almost expected by employers on an entry-level candidate’s resume. You are much more of an asset to an employer if you have some work experience.