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Customer Success Jobs in California (NOW HIRING)

Krea

Customer Success

San Francisco, CA · On-site

Founding Customer Success Manager Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for ...

Phylo

Customer Success

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Phylo Customer Success Role Phylo is looking for a customer-oriented team player to own the post-sales experience for our most strategic enterprise accounts, and help us figure out what great ...

Krea.ai, Inc

Customer Success

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative ...

Standard Metrics

Customer Success

San Francisco, CA

$105K - $145K/yr

Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...

Krea.ai, Inc

Customer Success

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative ...

Standard Metrics

Customer Success

San Francisco, CA · On-site

$105K - $145K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and ...

Meter Service

Customer Success

San Francisco, CA · On-site

$97K - $164K/yr

Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.

Span

Customer Success

San Francisco, CA · On-site

$95K - $200K/yr

We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...

Standard Metrics

Customer Success

San Francisco, CA · On-site

$105K - $145K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Come Build With Us The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers, working with some of the best venture capital firms and ...

SPAN Inc

Customer Success

San Francisco, CA · On-site

We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...

Meter, Inc

Customer Success

San Francisco, CA · On-site

$97K - $164K/yr

Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...

Ra

Customer Success

San Francisco, CA

You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...

Cambio

Customer Success Lead

San Francisco, CA · On-site

Customer Success Lead Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As Cambio's Customer Success Lead, you will own ...

Descope

Customer Success Manager

Los Altos, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Pay Rate Range: $50.00 - $54.36/hr. on W2 Duties: * ccountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans, networks within accounts ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in California

Customer Success information

See California salary details

$32.1K

$82K

$138.2K

How much do customer success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.
What are the most commonly searched types of Customer Success jobs in California? The most popular types of Customer Success jobs in California are:
What are popular job titles related to Customer Success jobs in California? For Customer Success jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in California look for? The top searched job categories for Customer Success jobs in California are:
What cities in California are hiring for Customer Success jobs? Cities in California with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success

Krea

San Francisco, CA • On-site

Other

Re-posted 21 days ago

Job description

Founding Customer Success Manager

Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D.

We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.

What You'll Do
  • Own post-sale customer success: onboarding, adoption, renewals, and expansion
  • Help customers integrate Krea into their creative workflows and daily work
  • Drive product adoption across our core customer profiles
  • Communicate new feature and product updates (we ship weekly)
  • Track usage and customer signals to help customers get more value
  • Identify expansion opportunities and support renewals and upsells
  • Share customer feedback with the product and marketing teams and help shape what we build
What We're Looking For
  • Experience in Customer Success or Account Management
  • A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios)
  • Strong understanding of creative workflows
  • Product-focused mindset, with experience in onboarding and implementation
  • Strong communication and interpersonal skills - you're great at building and maintaining relationships
  • Proactive, ownership-driven attitude and comfort working in an early-stage environment

More about us

We've raised over $83M and are backed by world-class investors including Andreessen Horowitz and Bain Capital. We work full-time and in-person from our waterfront office in San Francisco.

What We Offer
  • Openness to sponsoring international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
  • The chance to work closely with a world-class team shaping the future of AI creative tools
  • High impact and ownership as a founding member of the CS function
  • Competitive compensation (75th percentile of market) with meaningful equity

Apply