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Customer Success Jobs in California (NOW HIRING)

Meter Service

Customer Success

San Francisco, CA · On-site

$97K - $164K/yr

Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.

Meter, Inc

Customer Success

San Francisco, CA · On-site

$97K - $164K/yr

Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...

Emote

Customer success

Oakland, CA · On-site

Customer & Product Success We are an early EdTech startup at the nexus of Mental Health, Communication, and Education. Today, education is reeling from an inability to catch addressable student needs ...

Span

Head of Customer Engineering

$180K - $250K/yr

Work closely with Sales and Customer Success on technical discovery, expansion opportunities, adoption challenges, and strategic accounts. * Build the Customer Engineering function. Define the ...

SPAN Inc

Customer Success

San Francisco, CA · On-site

We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate about supporting engineering teams and love turning technical insights into strategic ...

Ra

Customer Success

San Francisco, CA · On-site

You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...

Cambio

Customer Success Lead

San Francisco, CA · On-site

Customer Success Lead Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As Cambio's Customer Success Lead, you will own ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Customer Success Manager Pay Rate Range: $50.00 - $54.36/hr. Duties: * Accountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Ascend

Customer Success Manager

San Francisco, CA

$105K - $110K/yr

Your Role We are looking for a relationship driven, strategically minded Customer Success Manager to scale our post-implementation Customer Success function. This role will own the end to end ...

E-Solutions

Customer Success Manager

Encino, CA · On-site

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in California

Customer Success information

See California salary details

$32.1K

$82K

$138.2K

How much do customer success jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer success in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in California?

The most popular types of Customer Success jobs in California are:

What are popular job titles related to Customer Success jobs in California?

For Customer Success jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in California look for?

The top searched job categories for Customer Success jobs in California are:

What cities in California are hiring for Customer Success jobs?

Cities in California with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success

Recentive Analytics Inc

San Francisco, CA • On-site

Other

Retirement

Re-posted 21 days ago

Job description

Customer Success

Department: Business Operations

Employment Type: Full Time

Location: SF / Boston / NYC

Description We’re looking for a Customer Success Lead to join Recentive’s business and operations team. In this role, you’ll work closely with customers from onboarding through renewals and expansions while ensuring all users and organizations capture maximum value from Recentive platforms. You’ll collaborate externally and internally to ensure customer priorities and internal objectives remain in lockstep.
What You’ll Be Doing
  • Drive adoption, retention and growth : You’ll work with some of the world’s best known brands to drive their business forward.
  • Building Foundations : As an integral member of our customer team you will make decisions, build playbooks and set systems to drive the future of our customer engagement. Make sure we don’t get bogged down in the process but understand the value of doing the right things at the right time.
  • Be their first call : When a customer needs something, has a question, is wondering about a new idea or just wants to get some input- they should think of you. From training to onboarding and ensuring maximum ROI, you will be the go-to person.
  • Product focus : You’ll need to dive head first to learn our products inside and out, why our clients heavily lean on them and what the roadmap can and should look like. You understand that customer success is driven by results and a commitment to pushing the envelope further than you thought it could go.
  • Enable connectivity : You will serve as a key liaison across internal and external stakeholders. Documenting and democratizing findings, learnings, complaints and opportunities with the team and create a feedback loop to ensure continual alignment.

What We’re Looking For
  • High Integrity + Clear Communication : You know that trust and reliability are paramount in working successfully internally and externally and align that belief with every interaction.
  • Lead with Pragmatism : You may not be an engineer, but you are focused on delivering solutions for customers with a mindset rooted in data and objectivity.
  • Track Record of Success : You have a proven history of engaging with individual users to senior stakeholders to maintain and grow enterprise relationships.
  • Self-Directed : You can  work through ambiguity, collaborate across functions, and make thoughtful decisions without needing every detail.
  • Boots on the Ground : You embrace in-person interactions: whether with prospects, clients or at one of our offices and understand the impact they have.

Why Work at Recentive
  • Impactful Work : Play a key role in shaping operational strategies internally and with our array of top-tier sports organizations, broadcasters, and live entertainment companies through applied analytics.
  • Forward Thinking : Build analytical systems that blend creativity and rigor, combining algorithms, optimization, and real-world data to solve high-stakes problems.
  • Collaborative Culture : Join a close-knit, interdisciplinary team that values learning, experimentation, and cross-functional collaboration.
  • Growth & Ownership : From stock options to generous 401(k) matching, learning stipends and beyond, join a company that is invested in your success.
  • Just Getting Started: We’ve accomplished a lot but we’re just in the early innings of where we’ll go. Our new west-coast office in SF is a testament to that growth and will serve as a hub for our growing team.

Apply