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Remote Customer Success Assistant Jobs (NOW HIRING)

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through ...

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through ...

Customer Success at Volie Are you passionate about delivering exceptional customer experiences and ... In this remote role, you will play a key role in ensuring our customers maximize the value of our ...

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Remote Customer Success Assistant information

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$11

$24

$47

How much do remote customer success assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote customer success assistant in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Remote Customer Success Assistant jobs
What cities are hiring for Remote Customer Success Assistant jobs? Cities with the most Remote Customer Success Assistant job openings:
What are the most commonly searched types of Remote Customer Success jobs? The most popular types of Remote Customer Success jobs are:
What states have the most Remote Customer Success Assistant jobs? States with the most job openings for Remote Customer Success Assistant jobs include:
Infographic showing various Remote Customer Success Assistant job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 88% Full Time, 6% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Remote Customer Success Manager: Onboarding & Growth

BoardWise

New Bremen, OH โ€ข On-site, Remote

Full-time

Posted 5 days ago


Job description

Your mission Manage the entire post-sales lifecycle: onboarding, adoption, retention, and expansion Continuously improve CS processes, playbooks, and tooling Act as primary point of contact for key accounts and build long-term customer relationships Monitor customer health scores and proactively identify risks and opportunities Collaborate with CS Engineers and Support to resolve complex product or technical topics Track CS KPIs and share insights with Product, Tech, and Sales to drive product improvements Support self-service formats such as our knowledge base and customer learning portal Take ownership of operational excellence in the CS function and drive efficiency at scale Your profile Based in Germany Proven experience driving onboarding, retention, and renewals across multiple accounts Familiarity with , Zendesk or similar CS/Support tools Strong operational mindset โ€” structured and hands-on First experience mentoring or coordinating small project teams. Excellent communication and stakeholder management skills in English and German! A proactive, customer-first mindset and passion for building scalable processes Why us?

100% remote work and full flexibility over your schedule A transparent, trust-based culture in an international SaaS scale-up Modern tools, data-driven processes, and fast decision-making 2โ€“3 offsites and workshops per year for strategy, connection, and team spirit High level of autonomy and clear development paths The opportunity to actively shape a fast-growing SaaS company Steep learning curve in customer success, onboarding, software processes & content creation Close collaboration with our Customer Success and Product teams Flexible working hours Please send your application to Jasper.Schiffer@boardwise.io #J-18808-Ljbffr