ZipRecruiter

Log In

2

Shopify Remote Customer Service Jobs (NOW HIRING)

Dalstrong

Remote Customer Service Representative

$16.50 - $22.25/hr

We sell through many channels including Amazon, Shopify & Walmart. At Dalstrong we're hiring for an all-star REMOTE Customer Service Specialist to join our remote team! Whether you're a hobbyist or a ...

Only Data Entry

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after applying ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a creative and ...

Vego Garden

REMOTE Customer Service Representative

$16.50 - $22.25/hr

We are seeking a highly adaptable and team-centric fully remote Customer Service Representative who ... Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ...

New

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Charlotte, North Carolina, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service McAllen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Chicago, Illinois, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Meridian, MS, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

next page

Showing results 1-20

All JobsShopify Remote Customer Service Jobs

Shopify Remote Customer Service information

See salary details

$9

$18

$26

How much do shopify remote customer service jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for shopify remote customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are Shopify Remote Customer Service jobs?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify Remote Customer Service Representative, and why are they important?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify Customer Service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
More about Shopify Remote Customer Service jobs
What cities are hiring for Shopify Remote Customer Service jobs? Cities with the most Shopify Remote Customer Service job openings:
What states have the most Shopify Remote Customer Service jobs? States with the most job openings for Shopify Remote Customer Service jobs include:
What job categories do people searching Shopify Remote Customer Service jobs look for? The top searched job categories for Shopify Remote Customer Service jobs are:
Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Representative

Dalstrong

Remote

$16.50 - $22.25/hr

Other

Posted 3 days ago

Job description

Remote Customer Service Representative

We are a large international kitchen knife and cookware e-commerce company based in Canada but with a team that is distributed around the world. We sell through many channels including Amazon, Shopify & Walmart.

Job Description

At Dalstrong we're hiring for an all-star REMOTE Customer Service Specialist to join our remote team! Whether you're a hobbyist or a pro, our aim is to enhance the experience of our clients' culinary creations.

This is a full-time position with flexible hours and you will be reporting to the Director of Customer Service. If you're a detail-oriented, organized and self-motivated Customer Service Specialist located in the Americas Region, we'd love to hear from you!

What You'll Do!

  • You will assist customers about product inquiries/concerns.
  • You will make sure that customers are delighted and satisfied with their customer service interaction.
  • You will make sure that you turn customers around in case they are dissatisfied with shipping/product delays.
Qualifications

Who You Are (Requirements)

  • Fully fluent in English.
  • Proven experience with Achieving Customer Service Excellence
  • Experience working with Amazon within a customer service capacity
  • Hard-working, resourceful, self-motivated, detailed, and responsible
  • Passionate about helping others and the company succeed
  • Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
  • Knowledgeable in MS Office, Google Sheets, Project Management tools
  • Experience using Freshdesk (or similar) is a plus.
  • Willingness to work for a single employer exclusively
  • Capacity to work additional hours if needed
Additional Information

What's in it for YOU?

  • Work/life balance. Flexible time-off, holidays, sick days, and a fun remote start-up culture
  • Free premium culinary products from our company

Apply