ZipRecruiter

Log In

2

Shopify Remote Customer Service Jobs (NOW HIRING)

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Coral Springs, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Vego Garden

REMOTE Customer Service Representative

$17/hr

Job Purpose: We are seeking a highly adaptable and team-centric fully remote Customer Service ... Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ...

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

About the job Remote Customer Service About the Role Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help ...

Cselitegetaways

Remote Customer Service

$16.50 - $22.25/hr

About the job Remote Customer Service We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries ...

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

Remote Customer Service We're looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, you'll help clients design and book ...

Express Employment

Remote Customer Service

Norman, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

New

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Cselitegetaways

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Faithful Financial

Remote Customer Service Representative

$16.50 - $22.25/hr

We are continuously onboarding Remote Customer Service Representatives for a structured independent contractor opportunity supporting national client programs. This is a work-from-home 1099 ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Cselitegetaways

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

next page

Showing results 1-20

All JobsShopify Remote Customer Service Jobs

Shopify Remote Customer Service information

See salary details

$9

$18

$26

How much do shopify remote customer service jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for shopify remote customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are Shopify Remote Customer Service jobs?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify Remote Customer Service Representative, and why are they important?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify Customer Service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
More about Shopify Remote Customer Service jobs
What cities are hiring for Shopify Remote Customer Service jobs? Cities with the most Shopify Remote Customer Service job openings:
What states have the most Shopify Remote Customer Service jobs? States with the most job openings for Shopify Remote Customer Service jobs include:
What job categories do people searching Shopify Remote Customer Service jobs look for? The top searched job categories for Shopify Remote Customer Service jobs are:
Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Customer Service

Remote Customer Service

Travel by Tilly

Remote

$16.50 - $22.25/hr

Other

Posted 3 days ago

Job description

Remote Customer Service

Franklin Park, Illinois, United States

$ 32,000.00 - 78,000.00 (US Dollar)

About the job Remote Customer Service

We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team. This fully remote position is ideal for someone who loves travel, enjoys organizing details, and finds joy in creating unforgettable vacation experiences for others.

Key Responsibilities:

  • Itinerary Design: Create personalized cruise and tour itineraries that match each client's preferences, including accommodations, excursions, transportation, and dining options.

  • Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets.

  • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing.

  • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience.

  • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests.

  • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations.

  • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.

Qualifications:

  • Must be 18 years of age or older.

  • Prior experience in travel planning, hospitality, or customer service is helpful but not required.

  • Strong attention to detail and excellent organizational skills.

  • Confident communicator with problem-solving abilities.

  • Comfortable working remotely and managing tasks independently.

  • Passionate about travel and creating memorable experiences for others.

What We Offer:

  • Flexible, remote work schedule.

  • Access to professional training, industry tools, and travel resources.

  • Opportunities for personal travel discounts.

  • Supportive, collaborative, and growth-focused team environment.

Apply