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Shopify Remote Customer Service Jobs (NOW HIRING)

Aidoos

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Join Claro Perú as a Remote Customer Service Representative, where you will handle incoming calls and provide exceptional support from the comfort of your home. This position ...

New

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team.

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

About the job Remote Customer Service About the Role Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help ...

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

Remote Customer Service We're looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, you'll help clients design and book ...

Aidoos

Remote Customer Service Agent

$15.75 - $21.25/hr

Remote Customer Service Agent Join Claro Perú as a Remote Customer Service Agent and be part of a leading telecommunications company. In this role, you will provide exceptional support to customers ...

New

Aidoos

Remote Customer Service Advisor

Remote Customer Service Advisor Join our dynamic team as a Remote Customer Service Advisor, where you will support telecommunications clients in Partner Service from the comfort of your home in Lima.

New

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Faithful Financial

Remote Customer Service Representative

$16.50 - $22.25/hr

We are continuously onboarding Remote Customer Service Representatives for a structured independent contractor opportunity supporting national client programs. This is a work-from-home 1099 ...

Essence Journey

Remote Customer Service Specialist

$17.50 - $23/hr

Remote Customer Service Specialist We are seeking a professional and dependable Remote Customer Service Specialist to assist customers with questions, requests, and routine concerns. The ideal ...

Essence Journey

Remote Customer Service Specialist

$17.50 - $23/hr

Remote Customer Service Specialist We are seeking a professional and dependable Remote Customer Service Specialist to assist customers with questions, requests, and routine concerns. The ideal ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

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All JobsShopify Customer Service JobsShopify Remote Customer Service Jobs

Shopify Remote Customer Service information

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How much do shopify remote customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for shopify remote customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

More about Shopify Remote Customer Service jobs

What cities are hiring for Shopify Remote Customer Service jobs?

Cities with the most Shopify Remote Customer Service job openings:

What states have the most Shopify Remote Customer Service jobs?

States with the most job openings for Shopify Remote Customer Service jobs include:

What job categories do people searching Shopify Remote Customer Service jobs look for?

The top searched job categories for Shopify Remote Customer Service jobs are:

Infographic showing various Shopify Remote Customer Service job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service

Remote

Aidoos
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$16.50 - $22.25/hr

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Job description

Remote Customer Service

Join Claro Perú as a Remote Customer Service Representative, where you will handle incoming calls and provide exceptional support from the comfort of your home. This position involves working in rotating shifts to ensure continuous customer assistance, contributing to the commercial management of our services.

Manage inbound customer calls effectively.

Provide support and solutions to customer inquiries.

Assist in commercial management and upselling services.

Work in rotating shifts to ensure 24/7 customer availability.

Maintain accurate records of customer interactions.

Excellent communication skills in Spanish.

Ability to work independently from home.

Strong problem-solving skills.

Experience in customer service is a plus.

Basic computer skills and familiarity with CRM systems.

Apply