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Remote Adobe Customer Service Jobs (NOW HIRING)

Eitacies Inc

Adobe AEM Technical Architect

Austin, TX · Remote

$201K/yr

Adobe AEM Technical Architect 100% Remote We are looking for a Senior Adobe AEM Technical Architect ... Support AEM as a Cloud Service (AEMaaCS) adoption and migration strategies Required Skills ...

E*Pro, Inc.

Adobe CQ5 Architect / AEM

New York, NY · Remote

$221K/yr

Pro Consulting service offerings include contingent Staff Augmentation of IT professionals ... Our deep domain expertise in Web Content Management (WCM) and Customer Experience Management (CXM ...

Adobe

Sr. Product Manager, Adobe Acrobat

San Jose, CA · Remote

$148K - $195K/yr

Research customer and market needs, conduct competitive analysis * Define prioritized feature ... Experience launching several products or services from concept to 1.0. Enjoys digging into the data ...

Perficient

Adobe Technical Architect - AEM

New York, NY · On-site +1

$221K/yr

... and enterprise customers throughout North America. With unparalleled information technology ... Currently 100% remote . Some travel post COVID. Travel will be minimal with occasional possible ...

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How much do remote adobe customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote adobe customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Adobe Customer Service vs Remote Technical Support Specialist?

AspectRemote Adobe Customer ServiceRemote Technical Support Specialist
Required CredentialsCustomer service experience, Adobe product knowledgeTechnical certifications, IT or software support background
Work EnvironmentHome office, customer interaction via chat, email, phoneHome office, troubleshooting technical issues
Employer & Industry UsageAdobe, software & creative industriesIT companies, software providers
Common Search & Comparison IntentCustomer service roles involving Adobe productsTechnical troubleshooting roles for software products

Remote Adobe Customer Service focuses on assisting customers with Adobe products through communication channels, emphasizing customer satisfaction. In contrast, Remote Technical Support Specialists handle technical issues, troubleshooting software problems. Both roles often require related knowledge of software, but the technical support role demands more technical certifications and troubleshooting skills.

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What cities are hiring for Remote Adobe Customer Service jobs? Cities with the most Remote Adobe Customer Service job openings:
What are the most commonly searched types of Adobe Customer Service jobs? The most popular types of Adobe Customer Service jobs are:
What states have the most Remote Adobe Customer Service jobs? States with the most job openings for Remote Adobe Customer Service jobs include:
What job categories do people searching Remote Adobe Customer Service jobs look for? The top searched job categories for Remote Adobe Customer Service jobs are:
Remote Adobe Customer Service jobs near you
Infographic showing various Remote Adobe Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Adobe Customer Journey Analytics Engineer - Remote

Adobe Customer Journey Analytics Engineer - Remote

NAVA Software Solutions

Jersey City, NJ • On-site, Remote

Full-time

Posted 5 days ago

Job description

NAVA Software solutions is looking for a Adobe Customer Journey Analytics Engineer
Details:
Adobe Customer Journey Analytics Engineer (AJO)
Location: Remote
Duration: 12 months
Description:
We are seeking a highly skilled and motivated Adobe Customer Journey Analytics (CJA) Engineer to join our team as an individual contributor. In this role, you will play a crucial part in enhancing our customer journey analytics and personalization capabilities using Adobe Customer Journey Analytics. You will be responsible for developing and implementing standardization principles, creating global schemas, maintaining data views, and facilitating the transition from Adobe Analytics to CJA.
Key Responsibilities:
Enhance Customer Journey Analytics Experience:
  • Utilize Adobe Customer Journey Analytics (CJA) to map and analyze end-to-end customer journeys across multiple touchpoints.
  • Develop actionable insights and recommendations to improve customer engagement and conversion rates.
  • Implement advanced segmentation and personalization strategies to deliver tailored customer experiences.
  • Monitor and report on key performance indicators (KPIs) to track the effectiveness of customer journey initiatives.
  • Stay updated with the latest trends and advancements in customer journey analytics to continuously improve our capabilities.

Create Global Standard Schemas:
  • Design and implement a global standard schema that is brand, region, and platform-agnostic to ensure uniform data collection and usage.
  • Collaborate with stakeholders to understand data requirements and ensure the schema meets business needs.

Create and Maintain Data Views for Customer Journey Analytics (CJA):
  • Develop and manage data views within AEP to support comprehensive customer journey analytics.
  • Perform analysis and comparison testing to validate data accuracy and insights.
  • Continuously optimize data views to enhance reporting and analytical capabilities.

Transition from Adobe Analytics to AEP-Based Implementations:
  • Work closely with cross-functional teams to facilitate the migration from Adobe Analytics to AEP-based solutions.
  • Provide guidance and support during the transition process, ensuring minimal disruption and maximum efficiency.

Advanced Analytics and Personalization:
  • Demonstrate advanced understanding of analytics and its application to personalization in marketing.
  • Leverage various data models and comprehend the technical workings and requirements of a robust enterprise data architecture.

Qualifications:
  • Proven experience with Adobe Experience Platform (AEP) and Adobe Customer Journey Analytics.
  • Strong understanding of data schema design and data management principles.
  • Proficiency in customer journey analytics and data visualization tools.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong communication and collaboration skills.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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