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Customer Service Portuguese Jobs (NOW HIRING)

Sutherland

Customer Service - Bilingual - Portuguese

$15.75 - $20/hr

Customer Service - Bilingual - Portuguese This role is for you if you are fluent in Portuguese and English; enjoy connecting with and assisting others; you are energized by the opportunity to turn ...

TTEC

$15.50 - $21/hr

As a Portuguese-speaking Customer Service Representative working on-site in Athens, Greece , youll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and company culture ...

TTEC

$10.25 - $13/hr

As a As a Bilingual Customer Service Representative Portuguese and English working On-site in Cairo Egypt youll be a part of bringing humanity to business. #experienceTTEC What Youll be Doing Do you ...

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Customer Service Portuguese information

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How much do customer service portuguese jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service portuguese in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service Portuguese?

A Customer Service Portuguese job involves assisting customers in Portuguese, typically through phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing product or service support. This role requires fluency in Portuguese and strong communication skills. It is common in industries like e-commerce, travel, and finance.

What are the typical daily responsibilities of a customer service Portuguese?

As a Customer Service Portuguese representative, your daily tasks usually involve responding to customer inquiries via phone, email, or chat in both Portuguese and English, resolving issues related to products or services, and documenting interactions in customer management systems. You'll often collaborate with internal teams such as technical support, sales, or operations to find effective solutions for clients. The role may also include following up on open cases, updating knowledge bases, and participating in team meetings. This fast-paced position offers a dynamic work environment where strong communication and adaptability are valued. Over time, high-performing representatives may have opportunities for advancement into senior or supervisory roles.

What are the key skills and qualifications needed to thrive in customer service Portuguese, and why are they important?

To thrive as a Customer Service Portuguese professional, fluency in Portuguese and English, strong communication skills, and a background in customer support or call center operations are essential. Familiarity with CRM software, ticketing systems, and knowledge management tools is commonly required. Outstanding interpersonal skills, patience, and a problem-solving mindset help set top candidates apart. These capabilities ensure effective service for Portuguese-speaking clients, help resolve issues efficiently, and contribute to high customer satisfaction.

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Customer Service Portuguese jobs near you
Infographic showing various Customer Service Portuguese job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Bilingual - Portuguese

Remote

Sutherland
See more jobs at Sutherlandexternal

$15.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Customer Service - Bilingual - Portuguese

This role is for you if you are fluent in Portuguese and English; enjoy connecting with and assisting others; you are energized by the opportunity to turn someone's day around; are patient and empathetic, engaging and upbeat; are an outstanding team player who rises to a challenge, displays resourcefulness, adaptability, and flexibility; and are comfortable working in a fast-paced environment. What we offer:

  • Paid training, generous PTO, and 401k
  • Monthly recognition and incentive programs
  • Medical, dental, and vision benefits, EAP, health and wellness programs, and more
  • A strong promote-from-within policy that rewards you for your talent and dedication - 80% of our frontline leaders have been promoted from within

Job Description:

  • Respond to customer inquiries via phone and email, in a professional and timely manner.
  • Assist users with account management, contest participation, and technical troubleshooting.
  • Provide clear and accurate explanations of fantasy sports rules, scoring systems, and gameplay mechanics.
  • Resolve customer issues such as login problems, transaction disputes, or lineup errors with empathy and efficiency.
  • Escalate complex or unresolved issues to the appropriate department or supervisor when necessary.
  • Maintain up-to-date knowledge of current sports seasons, fantasy contests, and promotional offerings.
  • Accurately document customer interactions and resolutions in the CRM system.
  • Adhere to call center performance metrics, including handle time, quality assurance standards, and customer satisfaction goals.
  • Contribute to team success by sharing insights, identifying process improvements, and supporting peers.

Qualifications:

  • High school diploma or equivalent
  • Must be bilingual in Portuguese & English
  • Ability to type 35+ words per minute
  • Minimum of one year of customer service experience
  • Strong written communication skills

Additional Information:

We will supply equipment, but to work from home, you must have:

  • Excellent Internet connectivity: Internet access speeds of at least 5 Mbps upload and 30 Mbps download – the faster the better! In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
  • A quiet and distraction-free, secure place to work.

This role is US based. You must live and work in the US at all times during employment.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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