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Bilingual Customer Service Rep French English Jobs

eTeam

Bilingual Customer Service Representative

Baltimore, MD · On-site

$15.50 - $19.50/hr

A Junior Bilingual Customer Service Representative typically assists customers in both English and another language, providing support and resolving issues through various channels such as phone ...

CFS

Bilingual Customer Service Representative

Hudson, OH · On-site

$43K - $46K/yr

Communicate with customers via phone, email, and chat in both Spanish and English * Assist with ... Bilingual Customer Service Representative): * Fluent in Spanish and English (spoken and written)

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How much do bilingual customer service rep french english jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for bilingual customer service rep french english in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer service rep French English?

Bilingual Customer Service Representatives (French English) are professionals who assist customers in both French and English, typically via phone, email, or chat. They handle inquiries, resolve issues, and provide support for products or services, ensuring clear communication with clients in both languages. These representatives are valuable for companies serving diverse customer bases, as they help bridge language gaps and enhance customer satisfaction. Strong communication skills and fluency in both French and English are essential for this role.

What are the key skills and qualifications needed to thrive as a bilingual customer service rep French English?

To thrive as a Bilingual Customer Service Rep (French/English), you need fluency in both languages, strong communication skills, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and call center software is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with diverse customers and resolve issues effectively. These qualifications are vital for delivering excellent service, building customer loyalty, and supporting business goals in multilingual environments.

How does being bilingual in French and English enhance collaboration within a customer service team?

Being bilingual in French and English allows you to support a broader customer base and often positions you as a valuable liaison between teams or departments that serve diverse clients. You may be called on to assist colleagues with language-specific issues, help translate communications, or contribute to training new team members who are learning a second language. This collaborative environment can strengthen your teamwork skills and open up opportunities for leadership or specialized roles within the company.

What is the difference between Bilingual Customer Service Rep French English vs Bilingual Technical Support Specialist French English?

AspectBilingual Customer Service Rep French EnglishBilingual Technical Support Specialist French English
CredentialsCustomer service certifications, language proficiencyTechnical certifications, language proficiency
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Employer & IndustryRetail, telecom, financeIT, software, hardware companies
Search & Comparison IntentCustomer service roles with bilingual skillsTechnical support roles requiring bilingual communication

The main difference is that Bilingual Customer Service Reps focus on assisting customers with general inquiries and issues, while Bilingual Technical Support Specialists handle technical problems and troubleshooting. Both roles require strong communication skills and bilingual proficiency, but the technical support position demands additional technical knowledge and certifications.

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Bilingual Customer Service Rep French English jobs near you
Infographic showing various Bilingual Customer Service Rep French English job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

French/English Customer Service Rep

Global Channel Management

Port Washington, NY • On-site

$17.50 - $29.23/hr

Other

Re-posted 26 days ago

Job description

French/English Customer Service Rep

Port Washington, New York, United States

$ 17.00 - 20.00 (US Dollar)

About the Job French/English Customer Service Rep Needs 1+ Years Experience

French/English Customer Service Rep Requires:

English - $17.50 Pay Rate $29.23 Bill Rate------------- French Speaking - $20.00

High school diploma

1+ year(s) of experience working in customer service, hospitality or call center environment

Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice

Strong verbal and written communication skills

Demonstrated listening and comprehension skills

A clear team player with strong interpersonal skills

Ability to maintain composure when dealing with difficult customer situations

Excellent time management skills must be able to prioritize tasks efficiently

Strong PC skills including MS Office; Word and Excel

Ability to navigate information systems and intern SAP

Prior optical industry

French/English Customer Service Rep Duties:

Answers incoming calls and processes orders.

Resolves customer complaints, troubleshoots issues to determine best path for resolution.

Correctly documents customer interactions and tracks call types.

Maintains support service levels and upholds Customer Service standards.

Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.

Takes inbound phone calls for up to 90% of assigned shift.

Performs all other duties as assigned.

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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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