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Bilingual Customer Service Rep French English Jobs

TTEC

$18/hr

As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in Montreal, Quebec, Canada , youll be a part of bringing humanity to business ...

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How much do bilingual customer service rep french english jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for bilingual customer service rep french english in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer service rep French English?

Bilingual Customer Service Representatives (French English) are professionals who assist customers in both French and English, typically via phone, email, or chat. They handle inquiries, resolve issues, and provide support for products or services, ensuring clear communication with clients in both languages. These representatives are valuable for companies serving diverse customer bases, as they help bridge language gaps and enhance customer satisfaction. Strong communication skills and fluency in both French and English are essential for this role.

What are the key skills and qualifications needed to thrive as a bilingual customer service rep French English?

To thrive as a Bilingual Customer Service Rep (French/English), you need fluency in both languages, strong communication skills, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and call center software is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with diverse customers and resolve issues effectively. These qualifications are vital for delivering excellent service, building customer loyalty, and supporting business goals in multilingual environments.

How does being bilingual in French and English enhance collaboration within a customer service team?

Being bilingual in French and English allows you to support a broader customer base and often positions you as a valuable liaison between teams or departments that serve diverse clients. You may be called on to assist colleagues with language-specific issues, help translate communications, or contribute to training new team members who are learning a second language. This collaborative environment can strengthen your teamwork skills and open up opportunities for leadership or specialized roles within the company.

What is the difference between Bilingual Customer Service Rep French English vs Bilingual Technical Support Specialist French English?

AspectBilingual Customer Service Rep French EnglishBilingual Technical Support Specialist French English
CredentialsCustomer service certifications, language proficiencyTechnical certifications, language proficiency
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Employer & IndustryRetail, telecom, financeIT, software, hardware companies
Search & Comparison IntentCustomer service roles with bilingual skillsTechnical support roles requiring bilingual communication

The main difference is that Bilingual Customer Service Reps focus on assisting customers with general inquiries and issues, while Bilingual Technical Support Specialists handle technical problems and troubleshooting. Both roles require strong communication skills and bilingual proficiency, but the technical support position demands additional technical knowledge and certifications.

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What job categories do people searching Bilingual Customer Service Rep French English jobs look for?

The top searched job categories for Bilingual Customer Service Rep French English jobs are:

Bilingual Customer Service Rep French English jobs near you
Infographic showing various Bilingual Customer Service Rep French English job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Rep (French and English)

Manitoulin Group of Companies

Remote

$15.75 - $20/hr

Other

Medical, Dental

Posted 4 days ago

Job description

Bilingual Customer Service Rep (French and English)

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you're headed, we have the training and career development to help you get there.

Job Description
  • Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
  • Scheduling & confirming pick up's
  • Follow up on interline requested pick up's
  • Co-ordinating with other departments/terminals to ensure customers' requirements are being met
  • Assisting sales
  • This is a remote position reporting to the Head Office in Gore Bay
  • This is a Monday-Friday shift from 10:30 AM to 7:00 PM EST
Qualifications
  • Must be bilingual (Able to speak and write fluently in both English and French)
  • Professional writing & phone skills
  • Ability to problem solve
  • Ability to work as a team & individually
  • Excellent communication
  • Reliable

This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.

Additional Information
  • Profit Sharing
  • Benefits (including health and dental)
  • Opportunities for growth and advancement

Apply