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Dental Insurance Customer Service Jobs (NOW HIRING)

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

This position is located in West Chester, PA US We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance ...

Hoya Insurance Agency Inc

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Insurance Customer Service Representative

San Gabriel, CA · On-site

$15.50 - $25/hr

We are seeking an Insurance Customer Service Representative to become a part of our organization! The Customer Service Representative is the first point of contact for customers and responsible for ...

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All JobsDental Insurance Customer Service Jobs

Dental Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do dental insurance customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for dental insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dental Insurance Customer Service Representative, and why are they important?

To thrive as a Dental Insurance Customer Service Representative, you need strong knowledge of dental insurance policies, claims processing, and customer account management, often supported by a high school diploma or equivalent. Familiarity with insurance software platforms, CRM systems, and common office tools is typically required. Exceptional communication, patience, and problem-solving skills help you address customer concerns and explain complex benefits clearly. These competencies are vital to ensuring customer satisfaction, accurate information delivery, and efficient resolution of insurance issues.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve consulting, legal work, or investment activities. Such earnings are usually associated with self-employment or freelance work rather than standard employment.

What is the difference between Dental Insurance Customer Service vs Dental Claims Specialist?

AspectDental Insurance Customer ServiceDental Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or insuranceHigh school diploma; certifications in insurance processing or dental billing are common
Work EnvironmentOffice setting, call centers, or remoteOffice-based, often in insurance or dental offices
Employer & Industry UsageInsurance companies, dental plans, healthcare providersInsurance companies, dental practices, healthcare organizations
Common Search & Comparison IntentUnderstanding customer support roles in dental insuranceUnderstanding claims processing roles in dental insurance

Dental Insurance Customer Service representatives primarily handle member inquiries, policy information, and support. Dental Claims Specialists focus on processing and reviewing dental claims for reimbursement. While both roles require knowledge of dental insurance policies, customer service roles emphasize communication skills, whereas claims specialists focus on technical claim processing tasks.

What are some common challenges faced in a Dental Insurance Customer Service role, and how are they addressed?

One common challenge in Dental Insurance Customer Service is handling complex policy questions or claim disputes from patients and providers. Representatives often need to interpret policy details, explain coverage, and resolve issues efficiently while maintaining a positive customer experience. Training, ongoing support from supervisors, and access to updated policy documentation help team members manage these challenges. Collaboration with claims processors and underwriters is also frequent to ensure accurate information is provided and customer needs are met promptly.

How to become an insurance customer service representative?

To become a dental insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or insurance processes. Some employers may prefer familiarity with dental insurance policies and basic computer skills, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

What are some remote dental jobs?

Remote dental jobs for customer service roles include answering patient inquiries, scheduling appointments, and providing support via phone or chat. These positions often require good communication skills, familiarity with dental terminology, and the use of customer service software. They typically offer flexible schedules and may require certification or training in dental office procedures.

What is the highest paid customer service job?

In customer service roles, high-paying positions include customer service managers, call center directors, and specialized technical support managers, often earning six-figure salaries. These roles typically require extensive experience, leadership skills, and sometimes industry-specific certifications or technical expertise.

What does a Dental Insurance Customer Service representative do?

A Dental Insurance Customer Service representative assists customers with questions about their dental insurance plans, coverage details, claims, and billing. They help policyholders understand their benefits, resolve issues related to claims or payments, and guide them through the process of using their dental insurance. Representatives may also update account information, explain policy changes, and ensure customer satisfaction by providing clear and accurate information.
More about Dental Insurance Customer Service jobs
What cities are hiring for Dental Insurance Customer Service jobs? Cities with the most Dental Insurance Customer Service job openings:
What states have the most Dental Insurance Customer Service jobs? States with the most job openings for Dental Insurance Customer Service jobs include:
What job categories do people searching Dental Insurance Customer Service jobs look for? The top searched job categories for Dental Insurance Customer Service jobs are:
Dental Insurance Customer Service jobs near you
Infographic showing various Dental Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Call Center Customer Service Representative Dental Insurance

Call Center Customer Service Representative Dental Insurance

Northeast Delta Dental

Concord, NH • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Northeast Delta Dental in Concord, NH is looking to hire a full-time, hybrid, Call Center, Dental Insurance Customer Service Representative. All Candidates must live in NH. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.

Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims.

The Customer Service Representative position earns a competitive salary at $22.00-$24.00/hour, depending on experience. We provide fantastic benefits, including health, life, dental, vision, short-term disability (STD), long-term disability (LTD), paid time off (PTO), paid holidays, a 401(k) plan, an independent retirement advisor, an employee assistance program, a tuition reimbursement program, and more! If this sounds like the right business opportunity for you, apply today using our quick, mobile-friendly online application. We hope to meet you soon!

ABOUT NORTHEAST DELTA DENTAL

Northeast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

  • Researches claims and coordinates information from other departments to respond to customer inquiries.
  • Works collaboratively with other internal department personnel to resolve customer inquiries.
  • Authorizes adjustments to billing in order to resolve customer service issues.
  • Works with dental office personnel to clarify subscriber's coverage level, identify allowable procedures, and resolve billing issues.
  • Maintains positive rapport with dental office staff members to ensure a positive image of Northeast Delta Dental.
  • Composes and sends written correspondence via mail or email to subscribers and purchasers to answer questions, clarify benefits, or respond to inquiries.

KNOWLEDGE / ABILITIES / SKILLS:

  • Two years of related experience, or equivalent training, experience, and/or education
  • Bilingual skills a plus
  • A happy attitude
  • We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions

WORK SCHEDULE: The work schedule for this position is Monday - Friday 8:50am – 5:00pm. This position will train on site for at least 6 months. Once call answering goals are met and other training requests completed, this position has the ability to work hybrid from your NH home. You will be required to come on site for additional meetings and trainings at the managers discretion.

All candidates must be authorized to work for any employer in the United States without sponsorship now and in the future.

Northeast Delta Dental is proud to be an equal opportunity employer.

IF YOU ARE READY TO SMILE WITH US ~ APPLY TODAY!

Location: 03301


Job Posted by ApplicantPro