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Dental Insurance Customer Service Jobs (NOW HIRING)

Horihan Insurance

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Insurance Customer Service Representative

Winona, MN · On-site

$15 - $17/hr

Horihan Insurance is seeking an insurance CSR to assist with customer service work in our office ... Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Work ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

This position is located in West Chester, PA US We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance ...

Hoya Insurance Agency Inc

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Insurance Customer Service Representative

San Gabriel, CA · On-site

$15.50 - $25/hr

We are seeking an Insurance Customer Service Representative to become a part of our organization! The Customer Service Representative is the first point of contact for customers and responsible for ...

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All JobsDental Insurance Customer Service Jobs

Dental Insurance Customer Service information

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$26K

$48.4K

$73K

How much do dental insurance customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for dental insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dental Insurance Customer Service Representative, and why are they important?

To thrive as a Dental Insurance Customer Service Representative, you need strong knowledge of dental insurance policies, claims processing, and customer account management, often supported by a high school diploma or equivalent. Familiarity with insurance software platforms, CRM systems, and common office tools is typically required. Exceptional communication, patience, and problem-solving skills help you address customer concerns and explain complex benefits clearly. These competencies are vital to ensuring customer satisfaction, accurate information delivery, and efficient resolution of insurance issues.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve consulting, legal work, or investment activities. Such earnings are usually associated with self-employment or freelance work rather than standard employment.

What is the difference between Dental Insurance Customer Service vs Dental Claims Specialist?

AspectDental Insurance Customer ServiceDental Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or insuranceHigh school diploma; certifications in insurance processing or dental billing are common
Work EnvironmentOffice setting, call centers, or remoteOffice-based, often in insurance or dental offices
Employer & Industry UsageInsurance companies, dental plans, healthcare providersInsurance companies, dental practices, healthcare organizations
Common Search & Comparison IntentUnderstanding customer support roles in dental insuranceUnderstanding claims processing roles in dental insurance

Dental Insurance Customer Service representatives primarily handle member inquiries, policy information, and support. Dental Claims Specialists focus on processing and reviewing dental claims for reimbursement. While both roles require knowledge of dental insurance policies, customer service roles emphasize communication skills, whereas claims specialists focus on technical claim processing tasks.

What are some common challenges faced in a Dental Insurance Customer Service role, and how are they addressed?

One common challenge in Dental Insurance Customer Service is handling complex policy questions or claim disputes from patients and providers. Representatives often need to interpret policy details, explain coverage, and resolve issues efficiently while maintaining a positive customer experience. Training, ongoing support from supervisors, and access to updated policy documentation help team members manage these challenges. Collaboration with claims processors and underwriters is also frequent to ensure accurate information is provided and customer needs are met promptly.

How to become an insurance customer service representative?

To become a dental insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or insurance processes. Some employers may prefer familiarity with dental insurance policies and basic computer skills, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

What are some remote dental jobs?

Remote dental jobs for customer service roles include answering patient inquiries, scheduling appointments, and providing support via phone or chat. These positions often require good communication skills, familiarity with dental terminology, and the use of customer service software. They typically offer flexible schedules and may require certification or training in dental office procedures.

What is the highest paid customer service job?

In customer service roles, high-paying positions include customer service managers, call center directors, and specialized technical support managers, often earning six-figure salaries. These roles typically require extensive experience, leadership skills, and sometimes industry-specific certifications or technical expertise.

What does a Dental Insurance Customer Service representative do?

A Dental Insurance Customer Service representative assists customers with questions about their dental insurance plans, coverage details, claims, and billing. They help policyholders understand their benefits, resolve issues related to claims or payments, and guide them through the process of using their dental insurance. Representatives may also update account information, explain policy changes, and ensure customer satisfaction by providing clear and accurate information.
More about Dental Insurance Customer Service jobs
What cities are hiring for Dental Insurance Customer Service jobs? Cities with the most Dental Insurance Customer Service job openings:
What states have the most Dental Insurance Customer Service jobs? States with the most job openings for Dental Insurance Customer Service jobs include:
What job categories do people searching Dental Insurance Customer Service jobs look for? The top searched job categories for Dental Insurance Customer Service jobs are:
Dental Insurance Customer Service jobs near you
Infographic showing various Dental Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Dental Insurance Customer Service Representative

Dental Insurance Customer Service Representative

Soul Dental

Manhattan, NY

$17 - $19/hr

Other

Medical, Dental

Posted 12 days ago

Job description

Dental Insurance Customer Service Representative

At Soul Dental, we're excited to welcome a Dental Insurance Customer Service Representative to our dynamic team. You'll be at the heart of our mission, acting as a vital link between patients, insurance carriers, and our Dental Front Desk Patient Care Coordinators. Our commitment is to create a warm, inviting atmosphere where patient comfort and well-being are our top priorities. Your role will be pivotal in ensuring a seamless experience for our patients, helping them navigate their dental needs with ease and confidence. As a valuable member of our team, you'll assist our skilled dental professionals and help maintain a smooth patient flow. We're looking for someone who is detail-oriented, friendly, and dedicated to delivering exceptional service. At Soul Dental, you'll find a supportive environment where you can grow your career alongside experienced professionals committed to excellence in dental care. We offer on-the-job training and significant growth potential across various departments. Join us and become part of a team that truly values patient-centered care and professional development.

Responsibilities
  • Serve as the primary point of contact for patients, ensuring their insurance queries are addressed promptly and accurately.
  • Collaborate with insurance carriers to verify patient coverage and resolve any discrepancies efficiently.
  • Assist patients in understanding their insurance benefits, empowering them to make informed decisions about their dental care.
  • Work closely with our Dental Front Desk Patient Care Coordinators to ensure a seamless patient experience from appointment scheduling to billing.
  • Maintain accurate and up-to-date patient records, ensuring all insurance information is correctly documented.
  • Proactively identify and address potential issues in the insurance process, enhancing the overall patient experience.
  • Communicate effectively with patients and team members, fostering a supportive and welcoming environment for all interactions.
Qualifications
  • Experience in dental insurance verification and patient eligibility checks.
  • Ability to communicate complex insurance information clearly and empathetically to patients.
  • Proven track record of collaborating effectively with front desk and billing teams.
  • Strong organizational skills to manage multiple patient inquiries and insurance verifications simultaneously.
  • Proficiency in using dental practice management software and insurance portals.
  • Ability to engage with insurance carriers to resolve patient benefit queries efficiently.
  • Detail-oriented approach to ensure accuracy in patient insurance records and communications.

Compensation $17 - $19 hourly About Soul Dental

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.

With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.

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