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Dental Insurance Customer Service Jobs (NOW HIRING)

StaffMyAgency LLC

Insurance Customer Service

Inglewood, CA · On-site

$65K - $85K/yr

As our Insurance Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but ...

Mullica Hill Insurance

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Insurance CSR

Mullica Hill, NJ · On-site

$15.23 - $17/hr

The Insurance Customer Service Representative (CSR) at our small agency provides essential back office support with a focus on quoting and managing a variety of insurance policies. This role ...

Ellwood Insurance

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Insurance Customer Service Representative

Port Saint Lucie, FL · On-site

$19 - $22/hr

Established Insurance Agency looking to hire a full time Customer Service Representative for a busy insurance agency. Licensed 440 or 220 Property & Casualty insurance license required. Prior ...

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Location: Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total Earning Potential: $75,000-$135,000+ ($ 50,000 Base Salary + Monthly Incentives + Sales ...

StaffMyAgency LLC

Insurance Customer Service

Wexford, PA · On-site

$45K - $50K/yr

State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention ...

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All JobsDental Insurance Customer Service Jobs

Dental Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do dental insurance customer service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for dental insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dental Insurance Customer Service Representative, and why are they important?

To thrive as a Dental Insurance Customer Service Representative, you need strong knowledge of dental insurance policies, claims processing, and customer account management, often supported by a high school diploma or equivalent. Familiarity with insurance software platforms, CRM systems, and common office tools is typically required. Exceptional communication, patience, and problem-solving skills help you address customer concerns and explain complex benefits clearly. These competencies are vital to ensuring customer satisfaction, accurate information delivery, and efficient resolution of insurance issues.

What is the difference between Dental Insurance Customer Service vs Dental Claims Specialist?

AspectDental Insurance Customer ServiceDental Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or insuranceHigh school diploma; certifications in insurance processing or dental billing are common
Work EnvironmentOffice setting, call centers, or remoteOffice-based, often in insurance or dental offices
Employer & Industry UsageInsurance companies, dental plans, healthcare providersInsurance companies, dental practices, healthcare organizations
Common Search & Comparison IntentUnderstanding customer support roles in dental insuranceUnderstanding claims processing roles in dental insurance

Dental Insurance Customer Service representatives primarily handle member inquiries, policy information, and support. Dental Claims Specialists focus on processing and reviewing dental claims for reimbursement. While both roles require knowledge of dental insurance policies, customer service roles emphasize communication skills, whereas claims specialists focus on technical claim processing tasks.

What are some common challenges faced in a Dental Insurance Customer Service role, and how are they addressed?

One common challenge in Dental Insurance Customer Service is handling complex policy questions or claim disputes from patients and providers. Representatives often need to interpret policy details, explain coverage, and resolve issues efficiently while maintaining a positive customer experience. Training, ongoing support from supervisors, and access to updated policy documentation help team members manage these challenges. Collaboration with claims processors and underwriters is also frequent to ensure accurate information is provided and customer needs are met promptly.

How to become an insurance customer service representative?

To become a dental insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or insurance processes. Some employers may prefer familiarity with insurance terminology and basic computer skills, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

What jobs pay 4000 a week without a degree?

In the field of dental insurance customer service, high weekly earnings of $4,000 are uncommon without extensive experience or specialized skills. Generally, roles in customer service or insurance support pay lower, but positions such as insurance claims managers or senior representatives with bonuses and commissions can reach higher weekly incomes, often requiring industry knowledge and certifications. Most jobs in this area rely on experience, communication skills, and familiarity with insurance systems rather than formal degrees.

What is the highest paid customer service job?

In customer service roles, executive-level positions such as Customer Service Directors or Vice Presidents tend to have the highest salaries, often exceeding six figures annually. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic operations.

How much does a dental insurance agent make?

A dental insurance customer service representative typically earns between $30,000 and $50,000 annually, depending on experience and location. The role involves assisting clients with policy questions, claims, and coverage details, often requiring good communication skills and familiarity with insurance software.

What does a Dental Insurance Customer Service representative do?

A Dental Insurance Customer Service representative assists customers with questions about their dental insurance plans, coverage details, claims, and billing. They help policyholders understand their benefits, resolve issues related to claims or payments, and guide them through the process of using their dental insurance. Representatives may also update account information, explain policy changes, and ensure customer satisfaction by providing clear and accurate information.
More about Dental Insurance Customer Service jobs
What cities are hiring for Dental Insurance Customer Service jobs? Cities with the most Dental Insurance Customer Service job openings:
What states have the most Dental Insurance Customer Service jobs? States with the most job openings for Dental Insurance Customer Service jobs include:
What job categories do people searching Dental Insurance Customer Service jobs look for? The top searched job categories for Dental Insurance Customer Service jobs are:
Dental Insurance Customer Service jobs near you

Insurance Customer Service

Florence Harrison - State Farm Agency

Inglewood, CA

$41K - $57K/yr

Full-time

Posted 12 days ago

Job description

State Farm Agency, located in Inglewood, CA is currently looking for a talented, caring, professional to join our team as a Insurance Customer Service Representative. This is a position focused on Sales and Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Insurance Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:
  • Salary plus Commission/Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.