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Dental Insurance Customer Service Jobs (NOW HIRING)

Modern Consulting, Inc.

Insurance Customer Service

Shawnee, KS · On-site

$48K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Parental Leave###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities ...

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Showing results 21-40

All JobsDental Insurance Customer Service Jobs

Dental Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do dental insurance customer service jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dental insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dental insurance customer service representative?

To thrive as a Dental Insurance Customer Service Representative, you need strong knowledge of dental insurance policies, claims processing, and customer account management, often supported by a high school diploma or equivalent. Familiarity with insurance software platforms, CRM systems, and common office tools is typically required. Exceptional communication, patience, and problem-solving skills help you address customer concerns and explain complex benefits clearly. These competencies are vital to ensuring customer satisfaction, accurate information delivery, and efficient resolution of insurance issues.

What is the difference between Dental Insurance Customer Service vs Dental Claims Specialist?

AspectDental Insurance Customer ServiceDental Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or insuranceHigh school diploma; certifications in insurance processing or dental billing are common
Work EnvironmentOffice setting, call centers, or remoteOffice-based, often in insurance or dental offices
Employer & Industry UsageInsurance companies, dental plans, healthcare providersInsurance companies, dental practices, healthcare organizations
Common Search & Comparison IntentUnderstanding customer support roles in dental insuranceUnderstanding claims processing roles in dental insurance

Dental Insurance Customer Service representatives primarily handle member inquiries, policy information, and support. Dental Claims Specialists focus on processing and reviewing dental claims for reimbursement. While both roles require knowledge of dental insurance policies, customer service roles emphasize communication skills, whereas claims specialists focus on technical claim processing tasks.

What are some common challenges faced in a dental insurance customer service role, and how are they addressed?

One common challenge in Dental Insurance Customer Service is handling complex policy questions or claim disputes from patients and providers. Representatives often need to interpret policy details, explain coverage, and resolve issues efficiently while maintaining a positive customer experience. Training, ongoing support from supervisors, and access to updated policy documentation help team members manage these challenges. Collaboration with claims processors and underwriters is also frequent to ensure accurate information is provided and customer needs are met promptly.

What is customer service in a dental insurance office?

Customer service in a dental insurance office involves assisting clients with questions about their coverage, claims, and benefits, as well as resolving issues related to billing and policy details. It requires strong communication skills, knowledge of insurance policies, and the ability to use customer management systems. Providing clear, helpful information ensures customer satisfaction and smooth insurance processes.

What does a dental insurance customer service representative do?

A Dental Insurance Customer Service representative assists customers with questions about their dental insurance plans, coverage details, claims, and billing. They help policyholders understand their benefits, resolve issues related to claims or payments, and guide them through the process of using their dental insurance. Representatives may also update account information, explain policy changes, and ensure customer satisfaction by providing clear and accurate information.
More about Dental Insurance Customer Service jobs
What cities are hiring for Dental Insurance Customer Service jobs? Cities with the most Dental Insurance Customer Service job openings:
What states have the most Dental Insurance Customer Service jobs? States with the most job openings for Dental Insurance Customer Service jobs include:
What job categories do people searching Dental Insurance Customer Service jobs look for? The top searched job categories for Dental Insurance Customer Service jobs are:
Dental Insurance Customer Service jobs near you
Infographic showing various Dental Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative

Michael Holton - State Farm Agency

Portland, OR

$20 - $25/hr

Full-time

Re-posted 23 days ago

Job description

Insurance Customer Service Representative State Farm Agent Team Member
Michael Holton State Farm Agency
Portland, OR
Position Overview
Michael Holton State Farm Agency in Portland, OR is seeking an Insurance Customer Service Representative to support policyholders with service inquiries, policy changes, and account support. This is a full-time office-based role.
Key Responsibilities
 Respond to client inquiries about policies, billing, and claims support
Assist with policy changes, endorsements, and renewals
Maintain accurate customer and policy records
Provide timely, friendly, and professional service to customers
Support office workflows and administrative tasks
Collaborate with team members to ensure high service standards
Qualifications
 Property & Casualty insurance license (must have or be able to obtain)
Customer service or administrative experience preferred
Strong communication and interpersonal skills
Organized and detail-oriented work style
Ability to work effectively in a team environment
Compensation
 $20.00 $25.00 per hour
Compensation based on experience and qualifications
Benefits
 401(k) retirement plan
Paid Time Off (PTO)
Structured, professional office environment
Training and development opportunities
Work Environment
This position is based in our Portland, OR office. The role supports customer service operations and daily interactions with agency clients.
Additional Information
Prior insurance or customer service experience is helpful but not required. Candidates who enjoy helping others and delivering excellent support are encouraged to apply.
Disclosure
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents are not employees of State Farm.