ZipRecruiter

Log In

1

Dental Insurance Customer Service Jobs (NOW HIRING)

Gentilly Family Dental LLC

Be Seen First

Dental Insurance Biller

New Orleans, LA · On-site

$18 - $23/hr

Knowledge of dental terminology, insurance billing, and practice management software. * Strong ... Strong problem-solving and customer service abilities. * Knowledge of HIPAA and dental industry ...

Entrata

Insurance Customer Service Representative

Lehi, UT · Hybrid

$37K - $51K/yr

The CSR will provide essential customer support within the insurance domain, utilizing foundational ... Comprehensive medical, dental, and vision coverage, including fertility benefits, available for ...

next page

Showing results 1-20

All JobsDental Insurance Customer Service Jobs

Dental Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do dental insurance customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for dental insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dental Insurance Customer Service Representative, and why are they important?

To thrive as a Dental Insurance Customer Service Representative, you need strong knowledge of dental insurance policies, claims processing, and customer account management, often supported by a high school diploma or equivalent. Familiarity with insurance software platforms, CRM systems, and common office tools is typically required. Exceptional communication, patience, and problem-solving skills help you address customer concerns and explain complex benefits clearly. These competencies are vital to ensuring customer satisfaction, accurate information delivery, and efficient resolution of insurance issues.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve consulting, legal work, or investment activities. Such earnings are usually associated with self-employment or freelance work rather than standard employment.

What is the difference between Dental Insurance Customer Service vs Dental Claims Specialist?

AspectDental Insurance Customer ServiceDental Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or insuranceHigh school diploma; certifications in insurance processing or dental billing are common
Work EnvironmentOffice setting, call centers, or remoteOffice-based, often in insurance or dental offices
Employer & Industry UsageInsurance companies, dental plans, healthcare providersInsurance companies, dental practices, healthcare organizations
Common Search & Comparison IntentUnderstanding customer support roles in dental insuranceUnderstanding claims processing roles in dental insurance

Dental Insurance Customer Service representatives primarily handle member inquiries, policy information, and support. Dental Claims Specialists focus on processing and reviewing dental claims for reimbursement. While both roles require knowledge of dental insurance policies, customer service roles emphasize communication skills, whereas claims specialists focus on technical claim processing tasks.

What are some common challenges faced in a Dental Insurance Customer Service role, and how are they addressed?

One common challenge in Dental Insurance Customer Service is handling complex policy questions or claim disputes from patients and providers. Representatives often need to interpret policy details, explain coverage, and resolve issues efficiently while maintaining a positive customer experience. Training, ongoing support from supervisors, and access to updated policy documentation help team members manage these challenges. Collaboration with claims processors and underwriters is also frequent to ensure accurate information is provided and customer needs are met promptly.

How to become an insurance customer service representative?

To become a dental insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or insurance processes. Some employers may prefer familiarity with dental insurance policies and basic computer skills, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

What are some remote dental jobs?

Remote dental jobs for customer service roles include answering patient inquiries, scheduling appointments, and providing support via phone or chat. These positions often require good communication skills, familiarity with dental terminology, and the use of customer service software. They typically offer flexible schedules and may require certification or training in dental office procedures.

What is the highest paid customer service job?

In customer service roles, high-paying positions include customer service managers, call center directors, and specialized technical support managers, often earning six-figure salaries. These roles typically require extensive experience, leadership skills, and sometimes industry-specific certifications or technical expertise.

What does a Dental Insurance Customer Service representative do?

A Dental Insurance Customer Service representative assists customers with questions about their dental insurance plans, coverage details, claims, and billing. They help policyholders understand their benefits, resolve issues related to claims or payments, and guide them through the process of using their dental insurance. Representatives may also update account information, explain policy changes, and ensure customer satisfaction by providing clear and accurate information.
More about Dental Insurance Customer Service jobs
What cities are hiring for Dental Insurance Customer Service jobs? Cities with the most Dental Insurance Customer Service job openings:
What states have the most Dental Insurance Customer Service jobs? States with the most job openings for Dental Insurance Customer Service jobs include:
What job categories do people searching Dental Insurance Customer Service jobs look for? The top searched job categories for Dental Insurance Customer Service jobs are:
Dental Insurance Customer Service jobs near you
Infographic showing various Dental Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Insurance Customer Service Representative

Insurance Customer Service Representative

HomeServices Insurance

Cherry Hill, NJ • On-site

$23.50 - $28.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Duties and Responsibilities (Essential Job Functions)
Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)
  • Research and answer calls from clients, underwriters and third parties.
  • Advise clients regarding insurance coverage and risk management issues.
  • Process policy changes and cancellations.
  • Handle claims and billing inquiries.
  • Foster and maintain good working relationships with insurance companies and underwriters.

Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%)
Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
Perform any additional responsibilities as requested or assigned. (0-5%
Performance Expectations
  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activiti

Qualifications
Education:
  • High School Diploma or equivalent work experience and knowledge.

Experience:
  • Two years successful servicing experience with independent agency (or equivalent).

Knowledge and Skills:
  • Property and Casualty License

  • Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
  • Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills.
  • Proven automation, time management, and organizational skills.
  • Familiarity with risk assessment and risk management techniques.

Wage: $23.50 - $28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply