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How much do vietnamese customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for vietnamese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Vietnamese Customer Service representative?

A Vietnamese Customer Service representative typically handles customer inquiries via phone, email, or live chat, addressing questions and resolving issues in both Vietnamese and English. Daily responsibilities include processing orders, troubleshooting problems, documenting interactions in CRM systems, and collaborating with teammates or other departments to ensure a smooth customer experience. You may also provide feedback to improve company processes based on recurring customer concerns. Working in this role often involves multitasking and adapting to changing priorities to deliver exceptional service.

What are the key skills and qualifications needed to thrive in the Vietnamese Customer Service position, and why are they important?

To excel as a Vietnamese Customer Service representative, you need fluency in both Vietnamese and English, strong communication skills, and preferably a background in customer support or a related field. Familiarity with common customer relationship management (CRM) systems and telecommunication tools is highly beneficial. Patience, problem-solving abilities, and a positive, empathetic attitude are crucial soft skills for this role. These abilities ensure efficient issue resolution, enhance customer satisfaction, and foster long-term customer loyalty in a multicultural environment.

What is a Vietnamese Customer Service?

A Vietnamese Customer Service job involves assisting Vietnamese-speaking customers with inquiries, concerns, or issues related to a product or service. Responsibilities typically include answering calls, emails, or chats, providing support, and resolving complaints efficiently. Strong communication skills in Vietnamese and English, problem-solving abilities, and customer-oriented service are essential. This role is common in industries such as e-commerce, telecommunications, and hospitality.

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Vietnamese Customer Service jobs near you
Infographic showing various Vietnamese Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airline Customer Service Agent SEA - English/Vietnamese/Thai

Pacific Aviation

Seattle, WA • On-site

$21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

MUST be fluent in English and any of the following Languages: Vietnamese or Thai

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in English and any of the following: Vietnamese or Thai to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.

With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.

What You’ll Do
  • Welcome and assist passengers through check-in, boarding, and arrival processes
  • Accurately review travel documents and issue boarding passes
  • Offer bilingual assistance to travelers with questions or concerns
  • Communicate clearly with passengers, coworkers, and airline staff
  • Help maintain a smooth flow of operations in the terminal
  • Ensure compliance with airline procedures and safety standards
  • Contribute to a team that thrives on cooperation, respect, and high-quality service

Requirements

What You Bring
  • Fluency in English and any of the following: Vietnamese or Thai
  • Strong interpersonal and communication skills
  • Computer skills with accurate data entry
  • Ability to stay calm and effective in a busy airport environment
  • Physical ability to be on your feet and move throughout the shift
  • Legal authorization to work in the U.S.
  • Must pass a background check and drug test Schedule
  • Must be available weekends and holidays
Schedule
  • Part-Time
  • Must be available weekends and holidays
  • Must be able to work a 4 to 5 hour shift - 4 to 5 days a week
  • Shifts:
  • 9AM to 1PM
  • 10PM - 2AM - $2.00 per hour additional late night shift pay once probation is successfully completed

Benefits

  • Hourly Rate: $21.50 per hour
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Training
  • Uniform Provided
  • Parking Discount
  • Referral Bonus

Apply