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Vietnamese Customer Service Jobs (NOW HIRING)

Staffingine LLC

Inside Sales Bilingual Vietnamese

Bedford, OH · On-site

$17.75 - $24.25/hr

Inside Sales Bilingual Vietnamese Job Location: Bedford, OH Job Type: Full Time * Work from a CRM ... Provide excellent customer service and account management * Meet and exceed sales targets and ...

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Vietnamese Customer Service information

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How much do vietnamese customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for vietnamese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Vietnamese Customer Service representative?

A Vietnamese Customer Service representative typically handles customer inquiries via phone, email, or live chat, addressing questions and resolving issues in both Vietnamese and English. Daily responsibilities include processing orders, troubleshooting problems, documenting interactions in CRM systems, and collaborating with teammates or other departments to ensure a smooth customer experience. You may also provide feedback to improve company processes based on recurring customer concerns. Working in this role often involves multitasking and adapting to changing priorities to deliver exceptional service.

What are the key skills and qualifications needed to thrive in the Vietnamese Customer Service position, and why are they important?

To excel as a Vietnamese Customer Service representative, you need fluency in both Vietnamese and English, strong communication skills, and preferably a background in customer support or a related field. Familiarity with common customer relationship management (CRM) systems and telecommunication tools is highly beneficial. Patience, problem-solving abilities, and a positive, empathetic attitude are crucial soft skills for this role. These abilities ensure efficient issue resolution, enhance customer satisfaction, and foster long-term customer loyalty in a multicultural environment.

What is a Vietnamese Customer Service?

A Vietnamese Customer Service job involves assisting Vietnamese-speaking customers with inquiries, concerns, or issues related to a product or service. Responsibilities typically include answering calls, emails, or chats, providing support, and resolving complaints efficiently. Strong communication skills in Vietnamese and English, problem-solving abilities, and customer-oriented service are essential. This role is common in industries such as e-commerce, telecommunications, and hospitality.

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Vietnamese Customer Service jobs near you
Infographic showing various Vietnamese Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Vietnamese In-Person Interpreter

Universal Language Service, Inc.

Vancouver, WA • On-site

$35 - $50/hr

Contractor

Re-posted 5 days ago

Job description

Vietnamese In-Person Interpreter (IPI)
Job Title: Vietnamese Interpreter
Location: Onsite servicing Clark County
Job Type: Independent Contractor
This is a 1099 independent contractor position and does not include benefits.
Position Overview: The Vietnamese In-Person Interpreter is responsible for facilitating onsite communication for Limited English Proficient (LEP) community and the practitioners that serve them in a variety of settings. This contract position is flexible and an opportunity to expand your interpreting business with access to many sessions per day.
Job Functions
  • Provide effective onsite interpreting sessions in a professional manner.
  • Always exhibit professional appearance and behavior, including punctuality and preparedness for sessions.
  • Demonstrate the ability to adapt quickly to new and changing situations.
  • Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.
  • Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
  • Strong aptitude and passion for customer service and interpreting.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Render exact and correct concepts and meanings according to interpreter protocol.

Qualifications
  • Fluent and have strong verbal communication skills in both the source and target language (Vietnamese to English and vice-a-versa).
  • Excellent listening and retention skills to maintain a high level of accuracy during interpretation.
  • Successful completion of a proficiency assessment or have a national certification.
  • Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
  • Must be at least 18 years of age.

Preferred Qualifications
  • Ability to read and write in the requested languages.
  • Degree or certifications in interpreting practices.
  • National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
  • Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Pay Range: $35 - $50 per hour

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