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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

Staffingine LLC

Inside Sales Bilingual Vietnamese

Bedford, OH · On-site

$17.75 - $24.25/hr

Bedford, OH Job Type: Full Time * Work from a CRM to manage and follow up on a large, underutilized ... Provide excellent customer service and account management * Meet and exceed sales targets and ...

Grand Food

Customer Service / Inside Sales

Hayward, CA · On-site

The customer service / inside sales position communicates with customers and internal groups to ... Ideal candidate is bilingual in English and one or more of Chinese / Thai / Vietnamese to serve our ...

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Full Time Vietnamese Customer Service information

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How much do full time vietnamese customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time vietnamese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time Vietnamese customer service job?

Full Time Vietnamese Customer Service jobs involve assisting customers who speak Vietnamese with inquiries, complaints, or support needs, usually via phone, email, or chat. These roles require fluency in both Vietnamese and English, along with strong communication and problem-solving skills. Employees typically work standard full-time hours, providing support for businesses such as banks, online retailers, or technology companies. The main goal is to ensure customer satisfaction and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a full time Vietnamese customer service representative?

To thrive as a Full Time Vietnamese Customer Service representative, you need fluency in Vietnamese and English, strong problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software, help desk platforms, and call center telephony systems is typically required. Excellent communication, patience, and cultural sensitivity are standout soft skills for this role. These skills and qualities are crucial to effectively resolve customer issues, maintain high satisfaction, and bridge language or cultural gaps in service.

What are some common challenges faced by full time Vietnamese customer service representatives, and how can they overcome them?

Full time Vietnamese Customer Service representatives often face challenges such as managing high call volumes, addressing complex customer inquiries, and bridging language or cultural gaps between customers and the company. To overcome these challenges, representatives benefit from strong communication skills, patience, and ongoing product training. Many teams provide resources like knowledge bases, regular team meetings, and mentorship programs to support problem-solving and continuous learning. Emphasizing teamwork and leveraging available support tools can help representatives deliver excellent service and manage stress effectively.

What is the difference between Full Time Vietnamese Customer Service vs Part Time Vietnamese Customer Service?

AspectFull Time Vietnamese Customer ServicePart Time Vietnamese Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often under 20 hours per week
CredentialsBasic customer service skills, Vietnamese language proficiencySame as full-time, but flexibility may vary
Work EnvironmentOffice or remote, consistent scheduleFlexible, part-time shifts, possibly remote
Employer UsageCommon in call centers, e-commerce, service industriesUsed for seasonal, support, or flexible staffing needs

Full Time Vietnamese Customer Service roles involve standard working hours, offering stability and consistent schedules, while Part Time roles provide flexibility with fewer hours. Both require Vietnamese language skills and customer service experience, but full-time positions are more suitable for those seeking a stable career in customer support.

More about Full Time Vietnamese Customer Service jobs

What cities are hiring for Full Time Vietnamese Customer Service jobs?

Cities with the most Full Time Vietnamese Customer Service job openings:

What are the most commonly searched types of Vietnamese Customer Service jobs?

The most popular types of Vietnamese Customer Service jobs are:

What states have the most Full Time Vietnamese Customer Service jobs?

States with the most job openings for Full Time Vietnamese Customer Service jobs include:

What job categories do people searching Full Time Vietnamese Customer Service jobs look for?

The top searched job categories for Full Time Vietnamese Customer Service jobs are:

Full Time Vietnamese Customer Service jobs near you
Infographic showing various Full Time Vietnamese Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Vietnamese Customer Service Associate

Hieu Tran - Country Financial

Lombard, IL • On-site

$20/hr

Full-time

Retirement

Posted 14 days ago

Job description

Benefits:
  • Positive Office Culture
  • 401(k) matching
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Customer Service Associate – Full-Time
Hieu Tran – COUNTRY Financial | Lombard, IL

Build Your Career in Insurance While Helping People Every Day
Are you friendly, organized, and passionate about helping people? Do you enjoy building relationships and providing excellent customer service?
Hieu Tran – COUNTRY Financial in Lombard, IL is looking for a Full-Time Bilingual Vietnamese Customer Service Assistant to join our team. This is a great opportunity for someone who enjoys working with people, is dependable and eager to learn, and wants to build a long-term career in a professional insurance office.
No insurance experience or license is required to start. We'll provide training and hands-on experience to help you learn the insurance industry and grow your skills.
Fluency in Vietnamese and English is required for this role.

What You'll Do
As a Customer Service Assistant, you'll help support our customers and the day-to-day operations of the agency.
Responsibilities may include:
  • Answering phones and assisting Vietnamese- and English-speaking customers.
  • Greeting customers and providing friendly, professional support.
  • Responding to basic customer questions and directing more complex inquiries to the appropriate team member.
  • Assisting with routine insurance office and administrative tasks.
  • Helping customers with documents, forms, and basic service requests.
  • Scheduling appointments and assisting with customer follow-up.
  • Maintaining accurate customer records and documentation.
  • Supporting the agency team with daily office needs.
  • Learning about insurance products, agency procedures, and customer service best practices.
  • Providing a positive experience to every customer who interacts with the agency.
What We're Looking For
The ideal candidate is:
  • Fluent in Vietnamese and English.
  • Friendly, professional, and comfortable communicating with people.
  • Dependable, organized, and detail-oriented.
  • A strong communicator and active listener.
  • Comfortable answering phones and interacting with customers.
  • Willing to learn new computer systems and technology.
  • Able to manage multiple responsibilities while staying organized.
  • A positive team player who enjoys working with others.
  • Eager to learn and grow professionally.
  • Previous office, administrative, retail, hospitality, or customer service experience is a plus, but not required.
Why Join Hieu Tran – COUNTRY Financial?
  • Full-time opportunity with a stable, professional agency.
  • No insurance experience required.
  • No insurance license required to start.
  • Training and hands-on experience in the insurance industry.
  • Supportive team environment.
  • Opportunity to develop valuable customer service and office skills.
  • Potential to grow into a licensed insurance role for those interested in advancing their career.
  • Opportunity for long-term professional growth and increased responsibility.

This is an excellent opportunity for a bilingual professional who wants to establish themselves in a growing industry and develop a rewarding career. Whether you have previous customer service experience or are looking for a new career path, we'll help you learn the skills you need to succeed.
If you're dependable, personable, fluent in Vietnamese and English, and ready to learn, we'd love to meet you!
Apply today to join Hieu Tran – COUNTRY Financial in Lombard, IL.