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Full Time Vietnamese Customer Service Jobs (NOW HIRING)

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

We are looking for Bilingual Speaking Customer Care Coordinators that are proficient in Vietnamese ... Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec ...

Vivo HealthStaff

Receptionist - Vietnamese Speaker

San Jose, CA · On-site

$18.50 - $24.25/hr

This is a full-time position with benefits. Details: * Full-time permanent position with benefits ... Provide receptionist services for healthcare organization Benefits: * Competitive Salary * Health ...

Altus ACE

Customer Service Representative

Houston, TX · On-site

$15/hr

Customer Service Representative (Medicaid & Medicare) Reports To: Member Engagement Manager ... Previous medical office preferred Bilingual in English/Spanish or English/Vietnamese is highly ...

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Full Time Vietnamese Customer Service information

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$26

How much do full time vietnamese customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time vietnamese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time Vietnamese customer service job?

Full Time Vietnamese Customer Service jobs involve assisting customers who speak Vietnamese with inquiries, complaints, or support needs, usually via phone, email, or chat. These roles require fluency in both Vietnamese and English, along with strong communication and problem-solving skills. Employees typically work standard full-time hours, providing support for businesses such as banks, online retailers, or technology companies. The main goal is to ensure customer satisfaction and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a full time Vietnamese customer service representative?

To thrive as a Full Time Vietnamese Customer Service representative, you need fluency in Vietnamese and English, strong problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software, help desk platforms, and call center telephony systems is typically required. Excellent communication, patience, and cultural sensitivity are standout soft skills for this role. These skills and qualities are crucial to effectively resolve customer issues, maintain high satisfaction, and bridge language or cultural gaps in service.

What are some common challenges faced by full time Vietnamese customer service representatives, and how can they overcome them?

Full time Vietnamese Customer Service representatives often face challenges such as managing high call volumes, addressing complex customer inquiries, and bridging language or cultural gaps between customers and the company. To overcome these challenges, representatives benefit from strong communication skills, patience, and ongoing product training. Many teams provide resources like knowledge bases, regular team meetings, and mentorship programs to support problem-solving and continuous learning. Emphasizing teamwork and leveraging available support tools can help representatives deliver excellent service and manage stress effectively.

What is the difference between Full Time Vietnamese Customer Service vs Part Time Vietnamese Customer Service?

AspectFull Time Vietnamese Customer ServicePart Time Vietnamese Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often under 20 hours per week
CredentialsBasic customer service skills, Vietnamese language proficiencySame as full-time, but flexibility may vary
Work EnvironmentOffice or remote, consistent scheduleFlexible, part-time shifts, possibly remote
Employer UsageCommon in call centers, e-commerce, service industriesUsed for seasonal, support, or flexible staffing needs

Full Time Vietnamese Customer Service roles involve standard working hours, offering stability and consistent schedules, while Part Time roles provide flexibility with fewer hours. Both require Vietnamese language skills and customer service experience, but full-time positions are more suitable for those seeking a stable career in customer support.

More about Full Time Vietnamese Customer Service jobs

What cities are hiring for Full Time Vietnamese Customer Service jobs?

Cities with the most Full Time Vietnamese Customer Service job openings:

What are the most commonly searched types of Vietnamese Customer Service jobs?

The most popular types of Vietnamese Customer Service jobs are:

What states have the most Full Time Vietnamese Customer Service jobs?

States with the most job openings for Full Time Vietnamese Customer Service jobs include:

What job categories do people searching Full Time Vietnamese Customer Service jobs look for?

The top searched job categories for Full Time Vietnamese Customer Service jobs are:

Full Time Vietnamese Customer Service jobs near you
Infographic showing various Full Time Vietnamese Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Associate

NxT Level

Seattle, WA • On-site

$25 - $26/hr

Full-time

Medical

Re-posted 25 days ago

Key responsibilities

  • Provide outbound and inbound support via phone to assist Medicare members with their healthcare needs.

  • Manage case ownership of Tier 1, Tier 2, and Tier 3 member issues to support resolution.

  • Collaborate with other departments, vendors, and provider networks to facilitate the member experience.

Job description

The Customer Care Coordinator provides outreach and support to ensure all our client’s Medicare members have access to the care they deserve. You will navigate their members through their health care and benefits, and connect the dots between their provider network, health plan operations, and supplemental vendors. You will be alongside our members every step of the way to ensure they are never alone in their healthcare journey. This is a role for a passionate and experienced customer service representative who understands the meaningful contribution they make to our members’ healthcare outcomes.

We are looking for Bilingual Speaking Customer Care Coordinators that are proficient in Vietnamese.

Essential Duties and Responsibilities:

  • Understand procedures, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries; serve as a “subject matter expert” in the healthcare experience that our members navigate daily

  • Be a representative that provides outbound and inbound support via the phone at a fast pace.

  • Maintain case ownership of Tier 1, Tier 2, and Tier 3 matters that you will need to support to resolution. You understand that every customer is different and can move swiftly towards a resolution.

  • Manage to the member’s communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed

  • Collaborate with our partners – including but not limited to other departments, supplemental benefit vendors, and provider network – to facilitate the member experience.

  • Excel in customer service and contribute to a culture of going “above and beyond” to ensure the highest level of member satisfaction.

Minimum Requirements for the position:

  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

  • Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

  • Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

  • Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.

  • Computer literate, typing 35+ words per minute.

What will earn you brownie points?

  • Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations

  • Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits

  • Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution

  • Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)

This position will pay $25- $26 an hour depending on experience. The role is eligible for overtime.

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