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Kelly Connect Customer Service Jobs (NOW HIRING)

Kelly Services

Thrill Ambassador

Franklin, TN

$26/hr

Kelly Services in partnership with Nissan North America, is currently recruiting for a Customer ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Thrill Ambassador

Franklin, TN

$26/hr

Kelly Services in partnership with Nissan North America, is currently recruiting for a Customer ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Customer Support Specialist

Rochester, NY · On-site

$19 - $21/hr

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Customer Support Specialist

Rochester, NY · On-site

$19 - $21/hr

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

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All JobsKelly Connect Customer Service Jobs

Kelly Connect Customer Service information

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$9

$18

$26

How much do kelly connect customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for kelly connect customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Kelly Connect Customer Service representative?

A Kelly Connect Customer Service representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of client companies through Kelly Services. They typically interact with customers via phone, email, or chat, addressing concerns related to products or services. These representatives are trained to deliver excellent service, troubleshoot problems, and ensure customer satisfaction. Kelly Connect positions are often remote and may include flexible scheduling options.

What are some common challenges faced in a Kelly Connect Customer Service role and how can they be managed?

In a Kelly Connect Customer Service role, one common challenge is handling a high volume of customer inquiries while maintaining quality and empathy in responses. Agents often need to quickly adapt to different customer personalities and technical issues. Effective time management, active listening, and utilizing available knowledge bases can help manage these challenges. Additionally, regular team meetings and support from supervisors provide opportunities to share best practices and receive guidance, making difficult situations more manageable.

What is the difference between Kelly Connect Customer Service vs Kelly Connect Technical Support?

AspectKelly Connect Customer ServiceKelly Connect Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site technical assistance
Employer & Industry UsageRetail, telecom, service providersIT, telecom, software companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Kelly Connect Customer Service focuses on assisting customers with general inquiries, billing, and account issues, requiring strong communication skills. Kelly Connect Technical Support involves troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Kelly Connect Customer Service representative, and why are they important?

To thrive as a Kelly Connect Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently and ensuring high levels of customer satisfaction.
More about Kelly Connect Customer Service jobs
What cities are hiring for Kelly Connect Customer Service jobs? Cities with the most Kelly Connect Customer Service job openings:
What states have the most Kelly Connect Customer Service jobs? States with the most job openings for Kelly Connect Customer Service jobs include:
What job categories do people searching Kelly Connect Customer Service jobs look for? The top searched job categories for Kelly Connect Customer Service jobs are:
Kelly Connect Customer Service jobs near you
Infographic showing various Kelly Connect Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Call Center/Customer Service Representative

Call Center/Customer Service Representative

Kelly Services

Columbia, SC

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Customer Service Advocate to work at a leading organization in Columbia, SC. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).
Salary/Pay Rate/Compensation:
$18 per hour
Shift:
8-hour shift between the hours of 8am and 8pm to be assigned once training is complete
Why you should apply to be a Customer Service Advocate:
  • Competitive pay rate with opportunities for skill development
  • Gain experience with a respected industry leader in customer service and claims management
  • Supportive and professional team environment
  • Opportunity to make a real impact by assisting customers and improving processes
What’s a typical day as a Customer Service Advocate? You’ll be:
  • Providing prompt, accurate, thorough, and courteous responses to all customer inquiries—including non-routine situations requiring research and adaptation
  • Ensuring effective customer relations by responding to telephone, written, web, or walk-in inquiries in a timely and professional manner
  • Initiating or processing adjustments, performing research, and coordinating with other departments to resolve customer issues
  • Handling priority inquiries and special projects as requested by management
  • Documenting inquiries accurately, maintaining records on complaints and customer comments, and recommending changes for process improvements
  • Assisting with the training of new employees and cross-training of coworkers
This job might be an outstanding fit if you:
  • Have at lest 1 year of prior experience in a call center environment, claims management, or a related field (required)
  • Possess strong communication and problem-solving skills
  • Are detail-oriented and able to accurately document customer interactions and resolutions
  • Can work effectively both independently and as part of a team
  • Can work onsite at the client location in Columbia, SC
  • Have open availability to work an 8-hour shift between the hours of 8am and 8pm
  • Are comfortable adapting to new situations and performing research to resolve complex inquiries
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Advocate today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.