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Kelly Connect Customer Service Jobs (NOW HIRING)

Kelly Services

Asamblea

Springfield, TN

Kelly Services está contratando para Electrolux ¡Buscamos trabajadores de ensamblaje! Pago: $18 ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

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Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA · On-site +1

$144K - $190K/yr

Where customers prefer to buy over build, we become their trusted partner with solutions that are ... Amazon Connect leverages the power of Artificial Intelligence and AWS services such as Amazon Lex ...

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Kelly Connect Customer Service information

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How much do kelly connect customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for kelly connect customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Kelly Connect Customer Service representative?

A Kelly Connect Customer Service representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of client companies through Kelly Services. They typically interact with customers via phone, email, or chat, addressing concerns related to products or services. These representatives are trained to deliver excellent service, troubleshoot problems, and ensure customer satisfaction. Kelly Connect positions are often remote and may include flexible scheduling options.

What are some common challenges faced in a Kelly Connect Customer Service role and how can they be managed?

In a Kelly Connect Customer Service role, one common challenge is handling a high volume of customer inquiries while maintaining quality and empathy in responses. Agents often need to quickly adapt to different customer personalities and technical issues. Effective time management, active listening, and utilizing available knowledge bases can help manage these challenges. Additionally, regular team meetings and support from supervisors provide opportunities to share best practices and receive guidance, making difficult situations more manageable.

What is the difference between Kelly Connect Customer Service vs Kelly Connect Technical Support?

AspectKelly Connect Customer ServiceKelly Connect Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site technical assistance
Employer & Industry UsageRetail, telecom, service providersIT, telecom, software companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Kelly Connect Customer Service focuses on assisting customers with general inquiries, billing, and account issues, requiring strong communication skills. Kelly Connect Technical Support involves troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Kelly Connect Customer Service representative?

To thrive as a Kelly Connect Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently and ensuring high levels of customer satisfaction.
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What states have the most Kelly Connect Customer Service jobs?

States with the most job openings for Kelly Connect Customer Service jobs include:

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Kelly Connect Customer Service jobs near you
Infographic showing various Kelly Connect Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Katie Kelly State Farm

Bellevue, WA • On-site

$40K - $55K/yr

Full-time

Retirement, PTO

Re-posted 27 days ago

Job description

Katie Kelly State Farm is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

Mon-Fri Schedule

Hands on Training


Responsibilities

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Develop and maintain client relationships.


Requirements

Professional phone etiquette.

Great Customer Service Skills.

Problem-Solving Capabilities.

Strong communication skills, both oral and written.

Be capable of handling customer rejection.