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How much do kelly connect customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for kelly connect customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Kelly Connect Customer Service representative?

A Kelly Connect Customer Service representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of client companies through Kelly Services. They typically interact with customers via phone, email, or chat, addressing concerns related to products or services. These representatives are trained to deliver excellent service, troubleshoot problems, and ensure customer satisfaction. Kelly Connect positions are often remote and may include flexible scheduling options.

What are some common challenges faced in a Kelly Connect Customer Service role and how can they be managed?

In a Kelly Connect Customer Service role, one common challenge is handling a high volume of customer inquiries while maintaining quality and empathy in responses. Agents often need to quickly adapt to different customer personalities and technical issues. Effective time management, active listening, and utilizing available knowledge bases can help manage these challenges. Additionally, regular team meetings and support from supervisors provide opportunities to share best practices and receive guidance, making difficult situations more manageable.

What is the difference between Kelly Connect Customer Service vs Kelly Connect Technical Support?

AspectKelly Connect Customer ServiceKelly Connect Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site technical assistance
Employer & Industry UsageRetail, telecom, service providersIT, telecom, software companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Kelly Connect Customer Service focuses on assisting customers with general inquiries, billing, and account issues, requiring strong communication skills. Kelly Connect Technical Support involves troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Kelly Connect Customer Service representative, and why are they important?

To thrive as a Kelly Connect Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently and ensuring high levels of customer satisfaction.
More about Kelly Connect Customer Service jobs
What cities are hiring for Kelly Connect Customer Service jobs? Cities with the most Kelly Connect Customer Service job openings:
What states have the most Kelly Connect Customer Service jobs? States with the most job openings for Kelly Connect Customer Service jobs include:
What job categories do people searching Kelly Connect Customer Service jobs look for? The top searched job categories for Kelly Connect Customer Service jobs are:
Kelly Connect Customer Service jobs near you
Customer Service Coordinator 3

Customer Service Coordinator 3

Kelly Services

Somerville, NJ

$28.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Key responsibilities

  • Manage specialized and sophisticated order processing, including coordinating shipping and delivery of products.

  • Maintain detailed records in compliance with regulatory bodies such as GMP, SOX, DEA, FDA, PWC, safety, and environmental requirements.

  • Serve as a subject matter expert and develop strong relationships with external customers and internal business partners.

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Coordinator 3 - Customer Service (Contact Center Team Lead) to work at a leading organization in Somerville, NJ. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $28.85 per hourShift: 1stWhy you should apply to be Coordinator 3 - Customer Service (Contact Center Team Lead):
  • Competitive pay rate with a well-respected industry leader.
  • Opportunity to work in a collaborative and growth-focused environment.
  • Gain valuable experience in order management and regulatory compliance.
  • Be part of a team committed to making a positive impact on customers and communities.
What’s a typical day as Coordinator 3 - Customer Service (Contact Center Team Lead)? You’ll be:
  • Managing specialized and sophisticated order processing, including coordinating shipping and delivery of products.
  • Maintaining detailed records in compliance with regulatory bodies such as GMP, SOX, DEA, FDA, PWC, safety, and environmental requirements.
  • Balancing, validating, entering, and editing specialty orders, including controlled substance orders, in compliance with all federal, state, and local laws and regulations.
  • Processing requests for deviations using appropriate systems and communicating with relevant partners.
  • Serving as a subject matter expert and developing strong relationships with external customers and internal business partners.
  • Championing initiatives that support environmental and community programs.
This job might be an outstanding fit if you:
  • Have a minimum of a high school diploma or GED (Bachelor’s degree preferred).
  • Bring at least four (4) years of prior customer service experience, managing competing priorities and deadlines.
  • Possess excellent organizational, verbal, and written communication skills.
  • Offer business knowledge of functional areas such as Sales, Marketing, E-Commerce, and Finance.
  • Demonstrate leadership and a track record of developing and maintaining effective business partnerships.
  • Are proficient in MS Office applications, ERP systems, and internet navigation.
  • Have experience with SAP, Atlas, or ROTC systems.
  • Maintain high standards of quality, compliance, and accountability.
  • Understand Lean methodology and/or hold a related certification (preferred).
  • Work independently and serve as a resource within your functional area.
What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Coordinator 3 - Customer Service (Contact Center Team Lead) today!


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.