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Kelly Connect Customer Service Jobs (NOW HIRING)

Kelly Services

Stand Up Forklift Operator

Milwaukee, WI · On-site

$24/hr

Apply today and let Kelly connect you with your next warehouse career! As part of our promise to ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

Kelly Services

Customer Care Agent

Richardson, TX

$14 - $18.75/hr

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Customer Care Agent

Richardson, TX

$14 - $18.75/hr

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Customer Support Representative

Avon, CT · On-site

$19/hr

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

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Kelly Connect Customer Service information

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How much do kelly connect customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for kelly connect customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Kelly Connect Customer Service representative?

A Kelly Connect Customer Service representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of client companies through Kelly Services. They typically interact with customers via phone, email, or chat, addressing concerns related to products or services. These representatives are trained to deliver excellent service, troubleshoot problems, and ensure customer satisfaction. Kelly Connect positions are often remote and may include flexible scheduling options.

What are some common challenges faced in a Kelly Connect Customer Service role and how can they be managed?

In a Kelly Connect Customer Service role, one common challenge is handling a high volume of customer inquiries while maintaining quality and empathy in responses. Agents often need to quickly adapt to different customer personalities and technical issues. Effective time management, active listening, and utilizing available knowledge bases can help manage these challenges. Additionally, regular team meetings and support from supervisors provide opportunities to share best practices and receive guidance, making difficult situations more manageable.

What is the difference between Kelly Connect Customer Service vs Kelly Connect Technical Support?

AspectKelly Connect Customer ServiceKelly Connect Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site technical assistance
Employer & Industry UsageRetail, telecom, service providersIT, telecom, software companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Kelly Connect Customer Service focuses on assisting customers with general inquiries, billing, and account issues, requiring strong communication skills. Kelly Connect Technical Support involves troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and skill requirements.

How long does it take to get hired at KellyConnect?

The hiring process for Kelly Connect Customer Service roles typically takes from a few days up to a few weeks, depending on the volume of applications and the completion of assessments or interviews. Candidates may need to pass a skills test and background check before onboarding.

Is Kelly Connect a good company to work for?

Kelly Connect offers customer service roles that typically involve remote work, flexible schedules, and training in communication and technical skills. Employee reviews vary, with some citing positive experiences and others noting challenges with workload or management. Prospective applicants should research current employee feedback and job requirements to assess fit.

Is Kelly Services Work From Home legit?

Kelly Connect Customer Service offers remote work opportunities that are generally legitimate, with many positions providing flexible schedules and training. However, job seekers should verify specific job postings and be cautious of scams by checking official company channels and avoiding upfront fees.

How much does KellyConnect pay per hour?

Kelly Connect customer service representatives typically earn between $12 and $15 per hour, depending on experience, location, and specific role requirements. The position often involves remote work and may include performance-based incentives or benefits.

What are the key skills and qualifications needed to thrive as a Kelly Connect Customer Service representative, and why are they important?

To thrive as a Kelly Connect Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently and ensuring high levels of customer satisfaction.
More about Kelly Connect Customer Service jobs
What cities are hiring for Kelly Connect Customer Service jobs? Cities with the most Kelly Connect Customer Service job openings:
What states have the most Kelly Connect Customer Service jobs? States with the most job openings for Kelly Connect Customer Service jobs include:
What job categories do people searching Kelly Connect Customer Service jobs look for? The top searched job categories for Kelly Connect Customer Service jobs are:
Kelly Connect Customer Service jobs near you
Infographic showing various Kelly Connect Customer Service job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - 3 month contract

Customer Service Representative - 3 month contract

Kelly Services

Auburn Hills, MI • Hybrid

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Kelly is currently seeking an experienced Customer Service Representative for a 3 month contract opportunity in Auburn Hills, MI! The successful Customer Service Representative (CSR) must have a customer-focused mindset, which enables her/him to deliver excellent customer service.
The CSR will have complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts.
The CSR interfaces with customers as well as internal and external functional partners. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the CSR to translate the customers’ needs into information upon which the CSR, the business, and other functions can make decisions and promptly act.
Key responsibilities:
  • Customer Engagement and Order Management
  • Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices)
  • Build working relationships with commercial team partners to exceed customer expectations
  • Analyze customer ordering patterns to anticipate customer needs
  • Serve as a liaison with customers on administrative and technical matters (EDI/Capture/My DuPont)
  • Respond to customer inquiries and complaints in a timely manner
  • Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, etc.)
  • Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment
  • Quickly identify and own resolution of customer issues
  • Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales representative
  • Make decisions for customers’ return following a quality complaint within their assigned Delegation of Authority (DOA) limit
  • As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)

QUALIFICATIONS:
  • SAP-R3 or equivalent experience required
  • High School Diploma required; College degree preferred
  • Order entry experience & previous customer service experience required

This position is hybrid: 4 days in the office and 1 day from home office.
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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