ZipRecruiter

Log In

1

Bilingual Insurance Customer Service Representative Jobs

Clyburn Insurance

Be Seen First

Insurance Customer Service Representative

Virginia Beach, VA · On-site

$40K - $50K/yr

Clyburn Insurance in Virginia Beach is seeking a qualified candidate for a Customer Service Representative position to join our team. This position pays both Salary & Commissions. Some of the job ...

Calidad Insurance

Bilingual Insurance Agent/CSR*

Atlanta, GA

$15.50 - $19.25/hr

Join Calidad Insurance! at their Atlanta Locations! Why You'll Love Working With Us: * Make a ... Bilingual Edge: Use your English and Spanish skills to connect with a diverse and exciting customer ...

next page

Showing results 1-20

All JobsBilingual Insurance Customer Service Representative Jobs

Bilingual Insurance Customer Service Representative information

See salary details

$9

$17

$25

How much do bilingual insurance customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bilingual insurance customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Insurance Customer Service Representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are Bilingual Insurance Customer Service Representatives?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an Insurance Customer Service Representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.
More about Bilingual Insurance Customer Service Representative jobs
What cities are hiring for Bilingual Insurance Customer Service Representative jobs? Cities with the most Bilingual Insurance Customer Service Representative job openings:
What are the most commonly searched types of Bilingual Insurance Customer Service Representative jobs? The most popular types of Bilingual Insurance Customer Service Representative jobs are:
What states have the most Bilingual Insurance Customer Service Representative jobs? States with the most job openings for Bilingual Insurance Customer Service Representative jobs include:
What job categories do people searching Bilingual Insurance Customer Service Representative jobs look for? The top searched job categories for Bilingual Insurance Customer Service Representative jobs are:
Bilingual Insurance Customer Service Representative jobs near you
Infographic showing various Bilingual Insurance Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Insurance Customer Service Representative

Dopazo Associates Inc

Miami, FL • On-site

$17 - $24/hr

Full-time

Medical, Dental, Life, PTO

Posted 24 days ago

Job description

Are you looking for a place where your positive attitude and knack for helping people truly shine? Dopazo Associates Inc. is seeking a warm and welcoming Insurance Customer Service Representative to join our vibrant team right here in Miami, Florida. Were not just about insurance; were about building lasting relationships and providing peace of mind to our community. As a key member of our client-focused team, you'll be the friendly voice that guides our policyholders through their insurance journey. Youll answer their questions, help them make important decisions about their coverage, and ensure they feel valued and understood. We believe in creating a supportive and encouraging work environment where you can grow your skills and make a real difference. If you have a passion for service and a genuine desire to help others, wed be delighted to welcome you to the Dopazo Associates family.


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Life Insurance

Biweekly team meetings

Team building events

Appreciation lunches

Quarterly bonus opportunity

Collaborative work environment

Business casual attire

Paid holidays

Licensing assistance available


Responsibilities
  • Respond to customer inquiries via phone, email, and chat with a friendly and helpful demeanor.
  • Provide accurate information about insurance policies, coverage, and billing.
  • Assist policyholders with making changes to their accounts, such as updating information or adjusting coverage.
  • Process policy endorsements, renewals, and cancellations efficiently.
  • Investigate and resolve customer complaints and issues, escalating when necessary.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure a seamless customer experience.

Requirements
  • High school diploma or equivalent; Associate's degree preferred.
  • Previous customer service experience, preferably in the insurance industry.
  • Excellent verbal and written communication skills.
  • Proficiency in using customer relationship management (CRM) software.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and empathetic in stressful situations.
  • Bilingual in English and Spanish is a significant plus.