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Bilingual Insurance Customer Service Representative Jobs in Alabama

bingoo

insurance csr

Montgomery, AL

$39K - $54K/yr

Seeking an experienced Contract Administrator with a strong background managing sales contracts and agreements.Full responsibility for drafting and administration of sales contracts and agreements ...

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

... for bilingual English/Spanish candidates Now hiring a Customer Care Representative for a busy ... Handle incoming customer service calls * Process orders, invoicing, and customer claims * Assist ...

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

AMVAC U.S.

Customer Service Representative

Kellyton, AL · On-site

$14.25 - $19.25/hr

Attention to detail * Bi-lingual (English / Spanish) a plus * Must be able to pass post-offer ... Health insurance including Medical (PPO); Dental & Vision * Life and AD&D insurance * 401(k) ...

Local Finance

Customer Service Rep.

Opelika, AL · On-site

$13.75 - $18.75/hr

Local Finance, is seeking a Customer Service Representative. The qualified Customer Service ... Bilingual (English & Spanish) a plus. Additional Information All your information will be kept ...

Local Finance

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

Local Finance, is seeking a Customer Service Representative. The qualified Customer Service ... Bilingual (English & Spanish) a plus. Additional Information All your information will be kept ...

AMVAC Chemical

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

Attention to detail * Bi-lingual (English / Spanish) a plus * Must be able to pass post-offer ... Health insurance including Medical (PPO); Dental & Vision * Life and AD&D insurance * 401(k) ...

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Bilingual Insurance Customer Service Representative information

What is a bilingual insurance customer service representative?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an insurance customer service representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.

What are the key skills and qualifications needed to thrive as a bilingual insurance customer service representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are popular job titles related to Bilingual Insurance Customer Service Representative jobs in Alabama?

For Bilingual Insurance Customer Service Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Bilingual Insurance Customer Service Representative jobs in Alabama look for?

The top searched job categories for Bilingual Insurance Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Bilingual Insurance Customer Service Representative jobs?

Cities in Alabama with the most Bilingual Insurance Customer Service Representative job openings:

Bilingual Insurance Customer Service Representative jobs near you

Insurance Customer Service Representative (CSR)

Foley, AL • On-site

Southern Insurance Underwriters
Insurance Services • 51 - 200 employees
Learn more about Southern Insurance Underwritersexternal

$34K - $47K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The Opportunity

At South Shore Insurance Agency, we believe exceptional service is one of our greatest competitive advantages. As an Insurance Customer Service Representative, you'll do more than answer questions—you'll build trusted relationships, solve problems, and help our clients navigate their insurance needs with confidence.

We're looking for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering an outstanding customer experience. If you're organized, dependable, and enjoy working with a collaborative team, we'd love to meet you.

Please complete our Culture Index survey as part of your application:

https://go.cultureindex.com/s/g0URjzMxho

What You'll Own
  • Serve as a trusted resource for our retail partners and clients by providing prompt, professional, and accurate service.
  • Prepare and process new business applications, renewals, endorsements, cancellations, and policy changes.
  • Maintain accurate client and policy information within AMS360.
  • Coordinate inspections, audits, reports, and other servicing activities to support policy administration.
  • Maintain detailed documentation while ensuring compliance with company procedures and carrier requirements.
  • Collaborate with producers and teammates to deliver a seamless customer experience.
  • Identify opportunities to improve processes while providing exceptional service to every client.
What You'll Bring
  • High school diploma or equivalent required; college coursework or degree preferred.
  • Two or more years of customer service experience; insurance experience preferred.
  • Alabama Property & Casualty Producer License preferred or willingness to obtain.
  • Experience using Microsoft Office, including Outlook, Word, and Excel.
  • Excellent organizational skills with strong attention to detail.
  • Outstanding verbal and written communication skills.
  • Ability to prioritize multiple tasks while maintaining accuracy in a fast-paced environment.
  • A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.
Why South Shore Insurance?

At South Shore Insurance, our success starts with our people. We believe in creating an environment where coworkers feel valued, supported, and empowered to make a meaningful impact every day. In return, you'll have opportunities to grow professionally, contribute new ideas, and build a rewarding career with a team that believes in collaboration, integrity, and continuous improvement. In addition we have the following perks:

  • Employer-paid medical, dental, and life insurance benefits
  • 4% Company Safe Harbor Match 401k Contribution
  • Paid maternity/paternity leave
  • Generous paid time off/Company holidays
  • Annual education stipend
Physical Requirements
  • Ability to sit or stand for extended periods of time.
  • Ability to frequently use hands and fingers for keyboard and computer work.
  • Ability to view computer monitors for extended periods.

Equal Opportunity Employer

South Shore Insurance is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every coworker is valued, respected, and has the opportunity to succeed.

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