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Bilingual Customer Service Jobs (NOW HIRING)

Allegiance Staffing

Bilingual CSR

Carrollton, TX · On-site

$19 - $20/hr

Bilingual Customer Service Rep Overview: We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent ...

Allegiance Staffing

Bilingual CSR

Carrollton, TX

$19 - $20/hr

Bilingual Customer Service Rep Overview: We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent ...

ibex

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

ibex

Bilingual Customer Service

San Antonio, TX

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

ibex

Bilingual Customer Service

San Antonio, TX

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

ibex

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

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Bilingual Customer Service information

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How much do bilingual customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a Bilingual Customer Service Representative?

A Bilingual Customer Service Representative is a professional who assists customers in two or more languages, helping resolve their questions, concerns, or problems related to a company's products or services. They handle phone calls, emails, chats, or face-to-face interactions, ensuring that customers receive accurate information and support in their preferred language. These representatives play a crucial role in enhancing customer satisfaction and often act as a bridge between the company and diverse client groups.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Representative, and why are they important?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with diverse customers and resolve issues efficiently. These skills and qualities are crucial for delivering high-quality service, building customer loyalty, and supporting a wide client base.

What is the difference between Bilingual Customer Service vs Customer Support Specialist?

AspectBilingual Customer ServiceCustomer Support Specialist
Required CredentialsLanguage proficiency, customer service experienceTechnical knowledge, customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, technical support, retail
Employer & Industry UsageRetail, telecom, banking, hospitalityTech companies, retail, software firms
Search & Comparison IntentLanguage skills combined with customer serviceTechnical support skills with customer service

While both roles involve assisting customers, Bilingual Customer Service emphasizes language skills alongside customer service, often in retail or service industries. Customer Support Specialists typically focus on technical or product-specific support, requiring technical knowledge. The roles overlap in customer interaction but differ in skill emphasis and industry focus.

How does being bilingual enhance collaboration and problem-solving within a customer service team?

Being bilingual allows you to bridge communication gaps between customers and team members who speak different languages, leading to quicker and more accurate resolutions. In a customer service environment, you may often collaborate with colleagues across departments to resolve complex issues for diverse clients. Your language skills enable you to clarify customer needs, share insights with your team, and ensure that all parties are on the same page. This not only improves customer satisfaction but also fosters a more inclusive and effective team dynamic.
More about Bilingual Customer Service jobs
What cities are hiring for Bilingual Customer Service jobs? Cities with the most Bilingual Customer Service job openings:
What are the most commonly searched types of Bilingual Customer Service jobs? The most popular types of Bilingual Customer Service jobs are:
What states have the most Bilingual Customer Service jobs? States with the most job openings for Bilingual Customer Service jobs include:
What job categories do people searching Bilingual Customer Service jobs look for? The top searched job categories for Bilingual Customer Service jobs are:
Bilingual Customer Service jobs near you
Infographic showing various Bilingual Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Clayton Services

Houston, TX

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Bilingual Customer Service Representative

Clayton Services is searching for a Bilingual Customer Service Representative to join a thriving company in North Houston. The Bilingual Customer Service Representative will begin in the call center for training and customer support before transitioning to the front payment center, assisting customers with payments, account inquiries, issue resolution, and eventually explaining contracts and obtaining signatures (no sales).

Job Type: Temp-to-Hire Pay Rate: $18.00/hour plus OT Benefits: Excellent benefits available after the successful completion of the temporary period, including medical, dental, vision, PTO, and more.

Bilingual Customer Service Representative Schedule:

  • Four 10-hour shifts per week
  • 8:45 AM – 8:00 PM on weekdays when scheduled
  • 9:45 AM – Close (around 8:00 PM) on weekends when scheduled
  • Weekend and holiday availability required (rotating schedule)

Bilingual Customer Service Representative Responsibilities:

  • Manage high volumes of inbound and outbound customer calls in a timely manner
  • Follow call scripts and company procedures when handling customer inquiries
  • Begin in the call center for training before moving to the front payment center
  • Assist customers with payments, account questions, complaints, and issue resolution
  • Research customer concerns and provide appropriate solutions or alternatives
  • Maintain accurate and detailed documentation of customer interactions in the CRM/database
  • Provide professional, high-level customer service in a fast-paced environment
  • Learn to explain contracts to customers and obtain required signatures (non-sales role)
  • Travel between company Gulf and South Houston locations once fully trained
  • Attend training sessions to improve product, system, and performance knowledge
  • Work closely with team members to support daily operational flow
  • Other duties as assigned

Bilingual Customer Service Representative Skills and Abilities:

  • Bilingual in English and Spanish (required)
  • Excellent communication and customer service skills
  • Strong computer and CRM proficiency
  • Ability to multi-task in a fast-paced, high-traffic environment
  • Quick learner who can adapt to new systems and procedures
  • Dependable, professional, and flexible with scheduling
  • Team-oriented with a desire for long-term growth and cross-training

Bilingual Customer Service Representative Education and Experience:

  • 1–2 years of customer support or call center experience highly preferred
  • Experience handling payments, financial transactions, or contracts is a plus
  • Experience meeting or exceeding performance metrics or quotas preferred
  • High school diploma or equivalent required
  • Must be able to work four 10-hour shifts per week
  • Must be available to work weekends and holidays on a rotating schedule
  • Must be able to commute to South Houston in the future (3–6 months after hire)

Bilingual Customer Service Representative Additional Compensation:

  • $15 travel pay when traveling between locations (paid through payroll)
  • $50 bonus for working either Saturday or Sunday once hired permanently
  • Tiered weekend incentive bonuses available as experience and cross-training increase

Bilingual Customer Service Representative - Immediate need. Apply today!

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