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60 Alorica Jobs Hiring Near You

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Computer Repair Technician

La Vergne, TN · On-site

$240/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Warehouse Associate

La Vergne, TN

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Computer Repair Technician

La Vergne, TN · On-site

$19 - $19.50/hr

Ongoing usage of computer systems How You'll Make an Impact  As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging ...

Alorica

Learning Delivery Associate

Saint Joseph, MO · On-site

Joseph, MO Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...

Alorica

Learning Delivery Associate

Corpus Christi, TX · On-site

$18/hr

ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of ...

Alorica

Customer Service Representative

Hialeah, FL · On-site

$14.50 - $19.75/hr

Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering ...

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Alorica Jobs Information

What is it like to work at Alorica?

Alorica is a customer experience outsourcing company that values a dynamic and inclusive work environment, fostering a culture of teamwork, innovation, and continuous improvement.

The company's structure is designed to support a collaborative approach, with teams working together to deliver exceptional customer experiences across various industries, including healthcare, technology, and finance. Alorica's work environment is often described as fast-paced and engaging, with opportunities for professional growth and development.

Working at Alorica may appeal to individuals who are passionate about delivering exceptional customer experiences, are eager to learn and grow in a dynamic environment, and value a company that prioritizes employee development and career advancement.

Do workers at Alorica get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Alorica pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

At Alorica, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Alorica affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Alorica?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 91 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 16% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Alorica worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Alorica workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Alorica workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Alorica?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Alorica managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Alorica spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Alorica?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Alorica job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Alorica good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Alorica feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Alorica get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 91 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Alorica?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Alorica enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Alorica recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Alorica?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Alorica?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Alorica’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Alorica is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular titles at Alorica?
What are the most popular cities for Alorica jobs?
What are the most popular states for Alorica jobs?
What are the most popular job types at Alorica?
    What are the most popular categories at Alorica?
    Infographic showing various job openings at Alorica in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, and 24% Remote job distribution.
    Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

    Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

    Alorica

    Plantation, FL • Remote

    $13.50/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 6 days ago

    Alorica rating

    5.5

    Company rating: 5.5 out of 10

    Based on 187 frontline employees who took The Breakroom Quiz

    44th of 72 rated call and contact centers

    Job description

    Position: Customer Service Representative (must live within 45 Miles of Charleston WV)

    Location: Work at Home (Must Live within 45 miles of Charleston WV)

    Terms: Full-time

    Pay: $13.50/hr


     

    Join Team Alorica

    At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!

    But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.

    Job Summary

    As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.


     

    At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

    Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us. 

    At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
    • High school diploma or GED
    • Customer service experience is a plus
    • Strong computer navigational skills
    • Familiarity with Microsoft Office applications (Word, Excel)
    • Excellent oral and written communication skills
    • Exceptional listening/comprehension skills
    • Professional and courteous
    • Customer oriented
    Work Environment
    • Ongoing usage of phone and computer systems
    • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  
    • Alorica will provide the equipment you need to conduct your work which may include a webcam.
    • You will need to provide an Internet/Broadband Internet Connection -   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.  
    • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. 
    Physical Demands
    • Constant sedentary work
    Benefits
    • Health, dental, and vision coverage
    • PTO
    • 401K retirement plan 
    • Paid training
    • Employee discounts through client programs
    • Employee assistance program
    Next Steps
    1. Place an application
    2. Complete your online assessment
    3. Our team will review your application
    4.  If selected to move forward, our team will follow up directly 

    #AloricaUSA #Remote #CustomerServiceJobs

    DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

     

    Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
     
    • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
    • Document call-related information for auditing and reporting purposes
    • Maintain and update customer information as necessary
    • Upsell current customers on new or enhanced services

    What Alorica employees say

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