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Customer Agent Jobs in Georgia (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Marketing Consultancy Lab

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent Location: Atlanta, GA Job Type: Full-time Note On-campus work in Atlanta, GA About Us: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic ...

Alphabe Insight

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and ...

ARCAN Capital

Customer Service Agent

Perry, GA · On-site

$14 - $18.75/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Warner Robins, GA · On-site

$14.50 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Macon, GA · On-site

$14.75 - $20/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Warner Robins, GA · On-site

$14.25 - $19/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Gray, GA · On-site

$14.25 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Perry, GA · On-site

$14 - $18.75/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

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Showing results 1-20

All JobsCustomer Agent JobsCustomer Agent Jobs in Georgia

Customer Agent information

See Georgia salary details

$8

$15

$23

How much do customer agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer agent in Georgia is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Agent vs Customer Service Representative?

AspectCustomer AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in communication or CRM softwareHigh school diploma; often similar certifications in communication or CRM tools
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors like retail, telecom, banking
Common Search & ComparisonOften compared for similar roles in customer supportFrequently searched as a related customer support position

Both Customer Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, 'Customer Agent' is often used in call centers or online support, whereas 'Customer Service Representative' may work in retail or corporate settings. The required skills and certifications are comparable, making them interchangeable in many contexts.

What are popular job titles related to Customer Agent jobs in GA? For Customer Agent jobs in GA, the most frequently searched job titles are:
Customer Agent jobs near you
Infographic showing various Customer Agent job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,911 per year, or $15.3 per hour.

Software Engineering Architect/Engineer

Western Union

Atlanta, GA • On-site

$130K - $155K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

Western Union rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

19th of 21 rated payment service providers

Job description

Position location: Atlanta, GA
As a Software Engineering Architect at Western Union, you will use AI coding agents to accelerate how we build, modernize, and improve products across our global money movement platforms. Rather than only writing code directly, you will guide AI agents to build applications, workflow automations, internal tools, and basic AI agents that solve real customer, agent, and operational problems.
You will work across engineering, product, operations, risk, compliance, and customer care to identify friction points and rapidly ship safe, reliable, and measurable solutions.
Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
Role Responsibilities
  • Build AI-assisted apps, workflow automations, internal tools, and lightweight agents across product and platform areas.
  • Translate customer, agent, and business needs into clear specs and end-to-end production solutions.
  • Use AI to speed up modernization, testing, documentation, observability, and productivity.
  • Review AI-generated code and designs to ensure security, privacy, compliance, reliability, and quality.
  • Track system adoption, usage, conversion, errors, customer friction, and operational outcomes.
  • Design and maintain scalable, secure, fault-tolerant architectures for high-volume financial transactions.
  • Lead architecture reviews, proofs-of-concept, and design discussions across teams.
  • Develop integrations with risk, compliance orchestration, third-party platforms, and digital channels.
  • Build and maintain compliance back-office solutions like transaction monitoring, controls, reconciliation, and reporting.

Role Requirements
  • Master's degree with 5+ years of experience; bachelor's with 7+ years software development experience; including 2+ years as a solution or technical lead in medium to large organizations.
  • Hands-on experience using AI coding agents to build or speed software delivery.
  • Skilled in writing effective prompts, iterating with AI tools, and validating AI outputs for production.
  • Strong full-stack knowledge: frontend, backend, APIs, data, cloud, and infrastructure.
  • Experience with modern architectures: web apps, APIs, databases, event-driven systems, queues, automation, microservices.
  • Experience with Java/J2EE, web tech, web services, and frontend frameworks like Angular or React.
  • Strong grasp of secure coding, privacy, compliance, reliability, observability, and production readiness in regulated settings.

Preferred Qualifications
  • Experience in Risk and Compliance back-office controls and case management applications.

Work Shift
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States - Specific Benefits Include
  • Paid Time Off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Student Loan Repayment (below manager level only)
  • Parental Leave
  • One day volunteer time off
  • $0 Money Transfer Fee Discount Code - Quarterly
  • Recognition Program "Game Changers"
  • Employee Discount Program
  • Global Adoption Assistance
  • Global Scholarship Awards Program
  • 401K plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
Annual base salary range is $130,000 - 155,000 USD per year. Total on-target compensation includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
As part of the application process, all applicants are required to take live assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
08-31-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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