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Customer Agent Jobs (NOW HIRING)

Xico Lighting

Customer Support & Quotes Coordinator

Woburn, MA · On-site

$20 - $25.25/hr

The primary responsibility is to convert incoming agent requests into structured opportunities and ... Customer & Agent Support: * Respond to basic product or order status inquiries. * Coordinate with ...

Fin

Scaled Customer Success Manager

Chicago, IL · On-site

$108K - $129K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to ...

Fin Co

Scaled Customer Success Manager

Chicago, IL · On-site +1

$108K - $129K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to ...

Intercom

Scaled Customer Success Manager

Chicago, IL · On-site +1

$108K - $129K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to ...

Fin

Account Executive, Emerging AI Products

Chicago, IL · Hybrid

$225K - $275K/yr

Fin is the leading AI Agent for Customer Service. We're now expanding that capability into a broader Customer Agent vision, AI agents that can move seamlessly across the customer journey, starting ...

Fin

Senior Deal Desk Manager

San Francisco, CA · On-site

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ...

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How much do customer agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer agent do?

A customer agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer service software to track interactions. Strong communication skills and problem-solving abilities are essential for this role.

What is the difference between Customer Agent vs Customer Service Representative?

AspectCustomer AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in communication or CRM softwareHigh school diploma; often similar certifications in communication or CRM tools
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors like retail, telecom, banking
Common Search & ComparisonOften compared for similar roles in customer supportFrequently searched as a related customer support position

Both Customer Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, 'Customer Agent' is often used in call centers or online support, whereas 'Customer Service Representative' may work in retail or corporate settings. The required skills and certifications are comparable, making them interchangeable in many contexts.

More about Customer Agent jobs
What states have the most Customer Agent jobs? States with the most job openings for Customer Agent jobs include:
What are popular job titles related to Customer Agent jobs? For Customer Agent jobs, the most frequently searched job titles are:
Customer Agent jobs near you
Infographic showing various Customer Agent job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 19% Full Time, 78% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Senior Full Stack Engineer - Customer Agent

Senior Full Stack Engineer - Customer Agent

Klaviyo

Boston, MA

Other

Posted 27 days ago

Job description

About the Role

Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company's growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You'll optimize existing products and create new solutions that redefine what's possible for our customers.

As a Senior Engineer, you'll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You'll also act as a leader and mentor, and drive key technology decisions. Additionally, you'll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.

The Customer Agent team drives Klaviyo's most ambitious innovations-creating and scaling the company's boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership-rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo's future through experimentation, creativity, and executional excellence.

What We're Looking For

  • A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.
  • 7+ years of experience in a software engineering role.
  • Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.
  • Experience leading projects and being accountable for their outcomes.
  • Experience mentoring team members or driving initiatives that help the team learn new skills.
  • Experience conducting code reviews and running a robust testing cycle.
  • Experience working in agile, fast-paced environments.
  • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Nice to Have

  • Skills with Python and related technologies
  • Skills with React and related technologies
  • Experience developing digital marketing or customer data software solutions.
  • Experience with machine learning.
  • Experience building cloud-native solutions, ideally with AWS.

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