This role ensures full compliance with DHL, customer, and regulatory requirements, including HACCP ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...
This role ensures full compliance with DHL, customer, and regulatory requirements, including HACCP ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...
Customer Service Rep DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global ...
Customer Service Rep DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global ...
DHL Supply Chain Hiring DHL Supply Chain is Hiring! At DHL, you will play a part in one of the ... Position: 1st Shift Customer Service Representative (Returns) Shift: 7:00am - 3:00pm, Monday-Friday ...
DHL Supply Chain Hiring DHL Supply Chain is Hiring! At DHL, you will play a part in one of the ... Position: 1st Shift Customer Service Representative (Returns) Shift: 7:00am - 3:00pm, Monday-Friday ...
Customer Service Representative
Wilmer, TX · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: First Shift Hours: 8:00am - 4:30pm Days: Monday - Friday Pay: $20.75 ...
Customer Service Representative
Wilmer, TX · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: First Shift Hours: 8:00am - 4:30pm Days: Monday - Friday Pay: $20.75 ...
Customer Service Rep DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global ...
Customer Service Rep DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 9am-5pm Days: Monday- Friday Pay: $18.45 ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 9am-5pm Days: Monday- Friday Pay: $18.45 ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: Weekend Shift Hours: 5:00AM to 5:30PM Days: Saturday, Sunday, Monday ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: Weekend Shift Hours: 5:00AM to 5:30PM Days: Saturday, Sunday, Monday ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First (1st) Customer Service Representative Shift: Monday-Friday 6:00 AM to 2:30 PM Pay: $21 per ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First (1st) Customer Service Representative Shift: Monday-Friday 6:00 AM to 2:30 PM Pay: $21 per ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
Customer Service Representative
Annville, PA · On-site
$18.45/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 1st Shift Hours: 7am-3pm (Monday through Thurs), 6am-2pm ...
Customer Service Representative
Fort Worth, TX · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: Weekend Shift Hours: 5:00AM to 5:30PM Days: Saturday, Sunday, Monday ...
Customer Service Representative
Fort Worth, TX · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: Weekend Shift Hours: 5:00AM to 5:30PM Days: Saturday, Sunday, Monday ...
Customer Service Representative
Waddell, AZ · On-site
$21/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First (1st) Customer Service Representative Shift: Monday-Friday 6:00 AM to 2:30 PM Pay: $21 per ...
Customer Service Representative
Waddell, AZ · On-site
$21/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First (1st) Customer Service Representative Shift: Monday-Friday 6:00 AM to 2:30 PM Pay: $21 per ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Rep * Shift: 6:30am-3:00pm, Monday-Friday, Rotating Saturdays ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Rep * Shift: 6:30am-3:00pm, Monday-Friday, Rotating Saturdays ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: First Shift Hours: 8:00am - 4:30pm Days: Monday - Friday Pay: $20.75 ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Rep Shift: First Shift Hours: 8:00am - 4:30pm Days: Monday - Friday Pay: $20.75 ...
Customer Service Representative
Charlotte, NC · On-site
$20.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Rep * Shift: 6:30am-3:00pm, Monday-Friday, Rotating Saturdays ...
Customer Service Representative
Charlotte, NC · On-site
$20.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Rep * Shift: 6:30am-3:00pm, Monday-Friday, Rotating Saturdays ...
Customer Service Representative
Summerville, SC · On-site
$20/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Representative (Returns) Shift: 7:00am - 3:00pm, Monday-Friday ...
Customer Service Representative
Summerville, SC · On-site
$20/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: 1st Shift Customer Service Representative (Returns) Shift: 7:00am - 3:00pm, Monday-Friday ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: Customer Service Representative Shift: 8:00a - 4:00p, Monday- Friday Pay: $19.75 In ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Position: Customer Service Representative Shift: 8:00a - 4:00p, Monday- Friday Pay: $19.75 In ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM - 2:30 PM Monday-Friday Pay: $20.35 per hour ...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM - 2:30 PM Monday-Friday Pay: $20.35 per hour ...
At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are ...
At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are ...
Dhl Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do dhl customer service jobs pay per hour?
As of Jun 21, 2026, the average hourly pay for dhl customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a DHL Customer Service job?
A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.
What does a typical day look like for a DHL Customer Service representative?
A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.
What are the key skills and qualifications needed to thrive in the Dhl Customer Service position, and why are they important?
To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.
More about Dhl Customer Service jobs
What cities are hiring for Dhl Customer Service jobs? Cities with the most Dhl Customer Service job openings:
What are the most commonly searched types of Dhl Customer Service jobs? The most popular types of Dhl Customer Service jobs are:
What states have the most Dhl Customer Service jobs? States with the most job openings for Dhl Customer Service jobs include:
What job categories do people searching Dhl Customer Service jobs look for? The top searched job categories for Dhl Customer Service jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
DHL rating
7.0
Based on 313 frontline employees who took The Breakroom Quiz
32nd of 62 rated delivery companies
Job description
A Quality Assurance supervisor at this site is responsible for leading site-level quality assurance and food safety programs within a fast-paced, customer-driven, food-grade distribution environment. This role ensures full compliance with DHL, customer, and regulatory requirements, including HACCP standards, while acting as a direct quality liason for a high-touch, high-communication customer.
The QA Supervisor is a hands-on leader with a strong presence on the warehouse floor, driving operational excellence, enforcing standardized processes, and fostering a culture of continuous improvement and accountability.
Quality Assurance Supervisor (US-N)
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.
Responsibilities
Required Education and Experience
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Our Organization is an equal opportunity employer.
The QA Supervisor is a hands-on leader with a strong presence on the warehouse floor, driving operational excellence, enforcing standardized processes, and fostering a culture of continuous improvement and accountability.
Quality Assurance Supervisor (US-N)
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.
Responsibilities
- Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
- Provide support on key regulatory, customer and 3rd party audits.
- Track, monitor, and report quality assurance metrics for the site.
- Monitor the training and development of site associates to ensure compliance to processes and regulations
- Be a customer point of contact for QA related issues/initiatives as assigned.
- Partner with QA management to develop, distribute and maintain regular management reports.
- Meet regulatory requirements relevant to their operations on a daily basis
- Ensure customer service and business standards requirements are met daily
- Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
- Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc)
- Other duties as assigned
Required Education and Experience
- Bachelors Degree, preferred
- Some knowledge of QA, preferred
- People management experience, preferred
- Sufficient computer application experience
- Strong written and verbal communication
- Data analysis experience
- Training and facilitation skills
- Self management
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Our Organization is an equal opportunity employer.
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US