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Dhl Customer Service Jobs in Florida (NOW HIRING)

DPDHL

Customer Service Representative

Medley, FL · On-site

$21.70/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Grow with us. - Position: 1st Shift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri ...

XBP ASIA

Customer Service Associate

Tampa, FL · On-site

$17 - $21/hr

... FedEx, DHL). * Process certified, overnight, and courier shipments, including mass mailings ... Customer Service: 2 year (Preferred)Experience as a Site Representative and/or a minimum of 2 plus ...

DHL eCommerce

Customer Success Specialist

Orlando, FL · On-site

At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 ... Independently evaluate operational, customer, and service risks and determine appropriate ...

Inlandgroup

Ramp Agent DHL AM (MCO)

Orlando, FL

$15.50/hr

Ramp Agent DHL AM (MCO) $15.50 per hour TYPE: Part-Time |SHIFT TIMES: Sunday 6:30 AM ... highest level of customer service, keeping passenger and aircraft moving safely and on time.

DHL eCommerce

Customer Success Specialist

Orlando, FL · On-site

At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 ... Independently evaluate operational, customer, and service risks and determine appropriate ...

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How much do dhl customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for dhl customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a DHL Customer Service?

A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.

What does a DHL Customer Service do?

A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.

What are the key skills and qualifications needed to thrive in the DHL Customer Service position?

To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

What are the most commonly searched types of Dhl Customer Service jobs in Florida?

The most popular types of Dhl Customer Service jobs in Florida are:

What are popular job titles related to Dhl Customer Service jobs in Florida?

For Dhl Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dhl Customer Service jobs in Florida look for?

The top searched job categories for Dhl Customer Service jobs in Florida are:

What cities in Florida are hiring for Dhl Customer Service jobs?

Cities in Florida with the most Dhl Customer Service job openings:

Dhl Customer Service jobs near you
Infographic showing various Dhl Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative

DPDHL

Medley, FL • On-site

$21.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

- Position: 1st Shift Customer Service Representative

- Shift: 5:00am-1:30pm (Mon-Fri)

- Pay: $21.70 per hour.

Additional Incentives: All full-time employees are also eligible for productivity bonuses after probationary period.

In addition to the general job description below, the ideal candidate will also have the following skills:

- Have at least moderate Excel experience and some dispatch experience.

Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.


Role Purpose:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

  • Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
  • Perform other duties as assigned.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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