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Dhl Customer Service Jobs (NOW HIRING)

DHL Express (USA), Inc.

Casual Service Agent

Allentown, PA · On-site

$16.75 - $21/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Provides customer service, sales and operational support for the Service Center * Answers phone and ...

DHL

SDS RX Logistics Coordinator

Grand Rapids, MI · On-site

$50K/yr

Ability to work independently, experience with logistics and customer service, positive attitude and demeanor with customers and drivers. Be part of the world's largest logistics company! DHL Supply ...

DPDHL

Customer Service Supervisor

Annville, PA

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues Ensure necessary documentation is completed and filed according with ...

DPDHL

Customer Service Supervisor

Lockbourne, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues Ensure necessary documentation is completed and filed according with ...

Packaging Technology, Inc.

Be Seen First

Entry Level Customer Service Representative

Exton, PA · On-site

$18.50 - $20/hr

Coordinate domestic and international shipments, working directly with DHL, FedEx, UPS, and LTL ... Previous shipping, logistics, administrative, or customer service experience preferred but not ...

DHL

Logistics Operations Coordinator

Cowpens, SC · On-site

$20.15/hr

Communication and customer service skills * Ability to handle multiple tasks simultaneously * Ability to work as part of a team and individually Be part of the world's largest logistics company! DHL ...

DHL

Client Support Lead

Indianapolis, IN · On-site

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

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Dhl Customer Service information

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How much do dhl customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for dhl customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DHL Customer Service job?

A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.

How much does DHL pay an hour?

DHL customer service representatives typically earn between $12 and $20 per hour, depending on experience, location, and shift. Entry-level positions may start at the lower end of this range, while experienced agents or those in high-cost areas may earn more. Compensation often includes benefits such as health insurance and paid time off.

Do DHL pay well?

DHL customer service roles typically offer wages that are competitive within the logistics industry, with pay rates varying based on location, experience, and shift schedules. Entry-level positions may start at minimum wage, while experienced agents or those with specialized skills can earn higher salaries. Benefits such as health insurance and paid time off are often included in employment packages.

What does a typical day look like for a DHL Customer Service representative?

A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.

What are the key skills and qualifications needed to thrive in the Dhl Customer Service position, and why are they important?

To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

What qualifications do I need for DHL?

DHL customer service roles typically require a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Prior experience in customer service or logistics can be beneficial, and familiarity with computer systems or specific software may be preferred.

Does DHL allow remote work?

DHL customer service roles typically require employees to work on-site at designated facilities, as they involve handling shipments, customer interactions, and logistics operations. Some administrative or support positions may offer remote work options, but this varies by location and role. Candidates should check specific job postings for remote work availability and requirements.
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What cities are hiring for Dhl Customer Service jobs? Cities with the most Dhl Customer Service job openings:
What are the most commonly searched types of Dhl Customer Service jobs? The most popular types of Dhl Customer Service jobs are:
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Dhl Customer Service jobs near you
Infographic showing various Dhl Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

DHL Delivery Driver - DENVER CO 80238

DIRECT PARCEL INC

Denver, CO • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Description:Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…


We are currently hiring a Courier / Dockworkers. As a Courier / Dockworker you would follow standard company procedures and safety requirements to pick up and deliver time sensitive materials in a timely and efficient manner.

Key Responsibilities:

  • Under tight deadlines, drives vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions.
  • Picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
  • Ensures all delivery material received is safely delivered to correct consignee.
  • Operates a scanner to record shipping and package information for documents/packages picked up or delivered.
  • Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures
  • Reports any suspected breach of security or unusual happenings to supervisor immediately
  • May assist supervisor in orienting, training, assigning and checking the work of lower level courier
  • May assist supervisor in performing check rides to review performance and the proper use of routes and practices

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

  • Competitive Pay ($21.50/hour)
  • Bonus/Incentive Programs.
  • Medical, Dental, Vision, well-being programs
  • Generous Paid Time Off
  • Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at 385-216-1864.

Requirements:

Skills & Qualifications:

  • Valid Driver’s License and a Motor Vehicle Record that meets Driving Privileges standards.
  • High School Diploma or Equivalent GED
  • Must be 21+ years old
  • Excellent customer service skills
  • Map reading skills and knowledge of delivery area preferred
  • Previous professional driving experience, preferably in a delivery role
  • Candidate must pass pre-employment background, drug and medical physical screening if needed.

Physical Requirements:

  • Must be able to lift up to seventy (70) lbs occasionally
  • Must be able to lift forty (40) lbs frequently
  • Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly