Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Operations Coordinator
Livonia, MI · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Communication and customer service skills * Ability to handle multiple tasks simultaneously
Logistics Operations Coordinator
Livonia, MI · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Communication and customer service skills * Ability to handle multiple tasks simultaneously
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Transportation Manager II
Livonia, MI · On-site
$72K - $85K/yr
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customers; develop service contingencies to support the entire supply chain • Direct ...
Transportation Manager II
Livonia, MI · On-site
$72K - $85K/yr
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customers; develop service contingencies to support the entire supply chain • Direct ...
National Account Manager (P4)- Detroit, MI
Detroit, MI · On-site
$96K - $123K/yr
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Partner cross-functionally to support customer growth and service excellence. * Maintain accurate ...
New
National Account Manager (P4)- Detroit, MI
Detroit, MI · On-site
$96K - $123K/yr
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Partner cross-functionally to support customer growth and service excellence. * Maintain accurate ...
New
The General Manager's goal is to make DHL the customer's Provider of Choice, our associates ... and service levels * Leads Monthly Management Business Review (MBR's) and/or Quarterly Business ...
The General Manager's goal is to make DHL the customer's Provider of Choice, our associates ... and service levels * Leads Monthly Management Business Review (MBR's) and/or Quarterly Business ...
To make DHL Supply Chain the customer's provider of choice and a great place to work. • Provides ... service levels. • Leads and manages bid events and the efforts to secure carrier quotes and ...
To make DHL Supply Chain the customer's provider of choice and a great place to work. • Provides ... service levels. • Leads and manages bid events and the efforts to secure carrier quotes and ...
Senior Business Development Manager - Air Freight
Detroit, MI · On-site
$79.78 - $106.37/hr
Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offer a full supply chain of services to service customer needs * Collect ...
Senior Business Development Manager - Air Freight
Detroit, MI · On-site
$79.78 - $106.37/hr
Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offer a full supply chain of services to service customer needs * Collect ...
Senior Business Development Manager
Detroit, MI · On-site
$93K - $124K/yr
Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
New
Senior Business Development Manager
Detroit, MI · On-site
$93K - $124K/yr
Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
New
Ocean Import Specialist
$20 - $27/hr
... DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers ...
Ocean Import Specialist
$20 - $27/hr
... DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Operations Coordinator
Livonia, MI · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Communication and customer service skills * Ability to handle multiple tasks simultaneously
Logistics Operations Coordinator
Livonia, MI · On-site
$20.75/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Communication and customer service skills * Ability to handle multiple tasks simultaneously
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
Logistics Planner
Livonia, MI · On-site
... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...
... DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. With a strong focus on digitalization, customer-centric ...
... DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. With a strong focus on digitalization, customer-centric ...
Dhl Customer Service information
See Michigan salary details
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
How much do dhl customer service jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for dhl customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.
What is a DHL Customer Service?
A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.
What does a DHL Customer Service do?
A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.
What are the key skills and qualifications needed to thrive in the DHL Customer Service position?
To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.
What are the most commonly searched types of Dhl Customer Service jobs in Michigan?
The most popular types of Dhl Customer Service jobs in Michigan are:
What are popular job titles related to Dhl Customer Service jobs in Michigan?
For Dhl Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dhl Customer Service jobs in Michigan look for?
The top searched job categories for Dhl Customer Service jobs in Michigan are:
- Bilingual Customer Service Representative Spanish Honduras
- Visa Customer Service
- Weekend Customer Support
- Waste Management Customer Service Remote
- Waste Management Customer Service
- Full Time Customer Service Representative Teleperformance
- Microsoft Customer Service
- Work From Home Safety
- 1099 Customer Service
- Heb
Logistics Planner
Livonia, MI • On-site
DHL •
Transportation and Warehousing • 10K+ employees10,000+ employees
6.9
Based on 324 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Paid breaks
Respectful managers
Uninterrupted breaks
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Job description
Logistics Planner
Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn't stop our customer's products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn't break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; DHL has the opportunity for you.
Job Description
Ensure effective coordination (including maximizing service and cost performance) of inbound and outbound freight movements, including shuttle service activities for all customer orders and manufactured inventory between the carrier and consignment locations.
• Build and validate (cost, service) daily load plan through EFMS, Topex, or TMS system or Red PrairieRoute interactive, expedite requests and ensure all principal request carrier selections are honored
• Ensure carrier receipt of daily load tenders via 204, fax, or TMS equip
• Coordinate appointment acquisition to ensure adherence to customer delivery requirements
• Communicate frequently with internal (DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and expectations
• Coordinate carrier pickup times, and provide daily shipment plan to distribution center
• Identify and execute continuous improvement opportunities that improves financial performance and service levels, enhancing value proposition for internal and external customers
• Identify compliance issues and participate in metric feedback process. Propose possible remedies / action plans to Operations supervisor
• Yard and shuttle service supervision.
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 0-3 years of logistics industry experience
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn't stop our customer's products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn't break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; DHL has the opportunity for you.
Job Description
Ensure effective coordination (including maximizing service and cost performance) of inbound and outbound freight movements, including shuttle service activities for all customer orders and manufactured inventory between the carrier and consignment locations.
• Build and validate (cost, service) daily load plan through EFMS, Topex, or TMS system or Red PrairieRoute interactive, expedite requests and ensure all principal request carrier selections are honored
• Ensure carrier receipt of daily load tenders via 204, fax, or TMS equip
• Coordinate appointment acquisition to ensure adherence to customer delivery requirements
• Communicate frequently with internal (DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and expectations
• Coordinate carrier pickup times, and provide daily shipment plan to distribution center
• Identify and execute continuous improvement opportunities that improves financial performance and service levels, enhancing value proposition for internal and external customers
• Identify compliance issues and participate in metric feedback process. Propose possible remedies / action plans to Operations supervisor
• Yard and shuttle service supervision.
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 0-3 years of logistics industry experience
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing and personal services
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US
