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Visa Customer Service Jobs in Michigan (NOW HIRING)

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

Customer Service Specialist

Howell, MI · On-site

$16 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Lowell, MI · On-site

$15.75 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Negaunee, MI · On-site

$17 - $22.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Negaunee, MI · On-site

$17 - $22.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Houghton, MI · On-site

$14.50 - $19.25/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Lowell, MI · On-site

$15.75 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Houghton, MI · On-site

$14.50 - $19.25/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Kalkaska, MI · On-site

$15.50 - $20.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Howell, MI · On-site

$16 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Howell, MI · On-site

$16 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Kalkaska, MI · On-site

$15.50 - $20.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Houghton, MI

$14.50 - $19.25/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Lowell, MI · On-site

$15.75 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Negaunee, MI · On-site

$17 - $22.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Houghton, MI · On-site

$14.50 - $19.25/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Customer Service Specialist

Kalkaska, MI · On-site

$15.50 - $20.50/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

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Visa Customer Service information

See Michigan salary details

$8

$16

$23

How much do visa customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for visa customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a Visa Customer Service?

A Visa Customer Service job involves assisting customers with inquiries related to visa applications, payment issues, transaction disputes, and cardholder services. Representatives help resolve concerns, provide information about policies, and guide customers through various processes. Strong communication and problem-solving skills are essential for handling customer needs efficiently.

What does a Visa Customer Service do?

A typical day in a Visa Customer Service position involves assisting applicants with inquiries, guiding them through documentation requirements, and resolving issues or concerns related to their visa applications via phone, email, or in-person interactions. Team members often collaborate closely with consular staff, immigration officers, and other customer service representatives to ensure accurate and efficient processing. The role requires frequent multitasking and flexibility, as representatives may deal with urgent requests or special cases throughout the day. In busy periods, you'll need to manage a high volume of interactions while maintaining professionalism and attention to detail.

What are the key skills and qualifications needed to thrive in Visa Customer Service?

To excel as a Visa Customer Service representative, you should have strong communication abilities, attention to detail, and a solid understanding of visa application processes, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software and document management systems, as well as knowledge of visa regulations, is often required. Patience, problem-solving skills, and cultural sensitivity are vital soft skills that differentiate top performers. These competencies ensure accurate, efficient service and foster a positive experience for applicants navigating complex immigration procedures.

Does visa offer remote jobs?

Visa Customer Service roles can sometimes be performed remotely, depending on the company's policies and the specific position. Many customer service jobs in the industry now offer remote or hybrid options, often requiring strong communication skills and familiarity with customer management tools.

What are the most commonly searched types of Visa Customer Service jobs in Michigan?

The most popular types of Visa Customer Service jobs in Michigan are:

What are popular job titles related to Visa Customer Service jobs in Michigan?

For Visa Customer Service jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Visa Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Coordinator

TQL

Grand Rapids, MI • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago


Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

328th of 366 rated logistics


Job description

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What’s in it for you:* Compensation starting at $16.50/hour* Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including tuition and training reimbursement, employee discounts, and financial wellness planning* Advancement opportunities with structured career paths * Employee referral bonus opportunities* Certified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing:* Become the subject matter expert on all administrative tasks related to your aligned account(s)* Document and manage all tasks in our internal systems* Schedule appointments and help coordinate shipments from pickup to delivery* Help resolve shipping issues with a high level of professionalism* Provide excellent customer service to internal and external stakeholders* Support with billing and payment processing as needed What you need:* 1+ year customer service experience preferred* Hall of fame work ethic with a history of excellent attendance* Strong verbal communication skills - face to face and over the phone* Proficient in Microsoft Office, including Word, Excel, and Outlook* Ability to take ownership of responsibilities and see tasks through completionWhere you'll be: 2650 Horizon SE, Grand Rapids, Michigan 49546Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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