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Dhl Customer Service Jobs in Indiana (NOW HIRING)

DHL

Customer Service Supervisor

Indianapolis, IN · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Client Support Lead

Indianapolis, IN · On-site

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

DHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

DHL

Client Support Lead

Indianapolis, IN · On-site

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.

DHL

Traffic Clerk

Mooresville, IN · On-site

$20/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

DHL

Traffic Clerk

Franklin, IN · On-site

$15 - $17.25/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

DHL

Logistics Planner

Indianapolis, IN · On-site

... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...

DHL

Traffic Clerk

Franklin, IN · On-site

$20.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Responsible for scheduling truck deliveries and pick ups Works closely with customer service ...

DHL

Quality Assurance Supervisor

Whiteland, IN · On-site

$55K - $90K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Ensure customer service and business standards requirements are met daily * Plan, conduct, and act ...

DHL

Logistics Planner

Indianapolis, IN · On-site

... DHL Supply Chain transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and ...

DHL

Transportation Supervisor

Indianapolis, IN · On-site

$62K - $70K/yr

Partner closely with Operations, Production Planning, Customer Service, and customers to ensure ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...

DHL

Client Support Lead

Indianapolis, IN · On-site

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 2-3 years of customer service experience in a third-party logistics (3PL) environment.

DHL

General Manager III - Distribution

Mooresville, IN · On-site

$95K - $120K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

General Manager I - Distribution

Indianapolis, IN · On-site

$120K - $155K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

Sr HR Representative

Indianapolis, IN · On-site

$70K - $115K/yr

If so, DHL Supply Chain has the opportunity for you. We're looking for top notch Sr. HR Representatives to provide outstanding customer service to our business leaders at distributions centers and ...

DHL Express (USA), Inc.

PT Dockworker

Indianapolis, IN · On-site

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... Excellent customer service skills * Previous experience, preferably in a warehouse role * Candidate ...

DHL

Administrative Assistant I

Jeffersonville, IN · On-site

$51K - $55K/yr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide personal secretarial services and administrative assistance while exercising initiative and ...

DHL

Transportation Manager II

Indianapolis, IN · On-site

$72K - $85K/yr

... customers; develop service contingencies to support the entire supply chain • Direct ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...

DHL

Production Planning Supervisor

Indianapolis, IN · On-site

$62K - $70K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... to customer service. * Update13-week master production schedule for the plant's finished goods ...

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Dhl Customer Service information

See Indiana salary details

$9

$17

$25

How much do dhl customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dhl customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a DHL Customer Service?

A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.

What does a DHL Customer Service do?

A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.

What are the key skills and qualifications needed to thrive in the DHL Customer Service position?

To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

What are the most commonly searched types of Dhl Customer Service jobs in Indiana? The most popular types of Dhl Customer Service jobs in Indiana are:
What are popular job titles related to Dhl Customer Service jobs in Indiana? For Dhl Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dhl Customer Service jobs in Indiana look for? The top searched job categories for Dhl Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Dhl Customer Service jobs? Cities in Indiana with the most Dhl Customer Service job openings:
Dhl Customer Service jobs near you
Infographic showing various Dhl Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Supervisor

DHL

Indianapolis, IN • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Job description

Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
• Execute daily customer contract requirements and identify accessorial activity
• Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
• Ensure necessary documentation is completed and filed according with company and customer guidelines
• Provide professional, safe, fair and secure work environment and direct daily activities
• Lead support staff to increase productivity via improved work processes and associate development
• Administer associate recognition programs as outlined in company/account/site guidelines
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
• Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
• Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
• Ensure value-added services for customers are completed as required
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 1-3 years of experience in a lead / supervisory / management position, required
• 1-2 years of logistics industry experience, preferred
• Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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