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Customer Assistant Jobs in Indiana (NOW HIRING)

The Administrative Assistant will perform advanced administrative functions and will frequently ... Provide customer service including sales assistance and problem resolution * Acts as backup scale ...

The Administrative Assistant will perform advanced administrative functions and will frequently ... Provide customer service including sales assistance and problem resolution * Acts as backup scale ...

Administrative Assistant

Jeffersonville, IN · On-site

$17.25 - $23.25/hr

Request purchase orders from customer's * Assist with tracking of preventive maintenance schedules * Collect and input KKMS daily time sheets * Must abide by all Kenco Corporate Safety and Quality ...

Administrative Assistant

Jeffersonville, IN

$17.25 - $23.25/hr

Request purchase orders from customer's * Assist with tracking of preventive maintenance schedules * Collect and input KKMS daily time sheets * Must abide by all Kenco Corporate Safety and Quality ...

Customer Service Assistant

Gary, IN · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

Accounting Assistant

Fort Wayne, IN · On-site

$17.50 - $23/hr

Process all billing documents into customer invoices * Process vendor credits internally and to customers * Assist AR Specialist with any customer invoice issues * Assist AP Specialist with any ...

Retail Sales Associate

Indianapolis, IN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Retail Sales Associate

Indianapolis, IN · On-site

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

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Customer Assistant information

See Indiana salary details

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How much do customer assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
What are the most commonly searched types of Customer jobs in Indiana? The most popular types of Customer jobs in Indiana are:
What cities in Indiana are hiring for Customer Assistant jobs? Cities in Indiana with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.
International Customer Service Account Representative

International Customer Service Account Representative

Calumet Specialty Products

Indianapolis, IN

$15.25 - $20.75/hr

Other

Posted 21 days ago


Job description

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you're ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we're Calumet Proud!

PURPOSE:

The International Customer Service Account Representative provides service to global companies. This role works alongside Sales, Pricing, Plant Personnel, Export Operations, and Global Trade and Compliance departments and interacts directly with international customers, freight forwarders, and carriers.

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Responsible for timely and accurate order fulfillment from purchase order entry to receipt
  • Coordinate Letter of Credit and Proforma Invoices
  • Work with Calumet's 3PL to arrange ocean and air freight to meet customer's delivery needs, request bookings, and upload all pertinent documentation
  • Coordinate loading appointments for carriers at Calumet plants
  • Ensure that final shipping documents are received by the customer
  • Assist with customer inquiries on products, loading requirements, or freight quotes
  • Review orders for accuracy and release confirmations to the customer, freight forwarder or carrier, and plant personnel
  • Assist with Domestic accounts as assigned
  • Maintain document records and provide administrative assistance to the department as needed
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent Calumet in a professional manner and create strong partnerships with customers through exemplary customer support
  • Additional duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

  • College degree preferred or equivalent work experience
  • 3+ years of related customer support experience required
  • Proficient computer skills with demonstrated experience in Microsoft office, ERP systems

PREFERRED EDUCATION/EXPERIENCES:

  • Preferred international logistics experience
  • Prior experience with SAP system preferred

COMPETENCIES:

  • Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence
  • Computer savvy with strong technical skills desired
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Familiarity with foreign trade requirements and incoterms

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran. All offers of employment are conditioned upon successfully passing a drug test.