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Customer Assistant Jobs in Indiana (NOW HIRING)

Roehl Transport

Customer Service Assistant

Gary, IN · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

TWO MEN AND A TRUCK®

Mover / Laborer

Fort Wayne, IN

$15/hr

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

TWO MEN AND A TRUCK®

Driver / Laborer

Fort Wayne, IN · On-site

$20/hr

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

Kona Ice

Assistant Office Manager

Clarksville, IN · On-site

This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers. Assistant Office Manager Responsibilities: Answer ...

Meijer

New Store - Retail Sales Associate

Fishers, IN · On-site

$14 - $16.25/hr

Deliver exceptional service and create a friendly, welcoming atmosphere for every customer. * Assist customers with product information, recommendations, and special requests. * Stock, rotate, and ...

Vuori, Inc

Retail Sales Associate

Indianapolis, IN

$15 - $17.50/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

The Royal Group

Customer Service Representative

Greenfield, IN · On-site

$15.50 - $21/hr

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

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Customer Assistant information

See Indiana salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Indiana? The most popular types of Customer jobs in Indiana are:
What are popular job titles related to Customer Assistant jobs in Indiana? For Customer Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Indiana look for? The top searched job categories for Customer Assistant jobs in Indiana are:
What cities in Indiana are hiring for Customer Assistant jobs? Cities in Indiana with the most Customer Assistant job openings:
Customer Assistant jobs near you

International Customer Service Account Representative

calumet

Indianapolis, IN

$15.25 - $20.75/hr

Other

Posted 12 days ago

Job description

PURPOSE:

The International Customer Service Account Representative provides service to global companies. This role works alongside Sales, Pricing, Plant Personnel, Export Operations, and Global Trade and Compliance departments and interacts directly with international customers, freight forwarders, and carriers.

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Responsible for timely and accurate order fulfillment from purchase order entry to receipt
  • Coordinate Letter of Credit and Proforma Invoices
  • Work with Calumet’s 3PL to arrange ocean and air freight to meet customer’s delivery needs, request bookings, and upload all pertinent documentation
  • Coordinate loading appointments for carriers at Calumet plants • Ensure that final shipping documents are received by the customer
  • Assist with customer inquiries on products, loading requirements, or freight quotes
  • Review orders for accuracy and release confirmations to the customer, freight forwarder or carrier, and plant personnel
  • Assist with Domestic accounts as assigned
  • Maintain document records and provide administrative assistance to the department as needed
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent Calumet in a professional manner and create strong partnerships with customers through exemplary customer support
  • Additional duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

  • College degree preferred or equivalent work experience
  • 3+ years of related customer support experience required
  • Proficient computer skills with demonstrated experience in Microsoft office, ERP systems

PREFERRED EDUCATION/EXPERIENCES:

  • Preferred international logistics experience
  • Prior experience with SAP system preferred

COMPETENCIES:

  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence
  • Computer savvy with strong technical skills desired
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Familiarity with foreign trade requirements and incoterms

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