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Customer Assistant Jobs in Indiana (NOW HIRING)

Haynes International

Inside Sales Associate

Kokomo, IN · On-site

Manage incoming calls and online inquiries, determine customer's needs, and assist or forward to proper person/department. * Prepare, complete, and track all export documentation to ensure timely ...

TWO MEN AND A TRUCK®

Mover / Laborer

Fort Wayne, IN

$15/hr

  • Medical

  • Dental

  • Vision

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

TWO MEN AND A TRUCK®

Driver / Laborer

Fort Wayne, IN · On-site

$20/hr

  • Medical

  • Dental

  • Vision

Communicate professionally in English, both verbally and in writing; comfortably interface with customer * Assist driver with truck inspections and moving equipment inventory * Share responsibility ...

Niemann Foods

Assistant Customer Service Manager

Carmel, IN

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...

Niemann Foods

Assistant Customer Service Manager

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...

Kona Ice

Assistant Office Manager

Clarksville, IN

This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers. Assistant Office Manager Responsibilities: Answer ...

The Royal Group

Customer Service Representative

Shelbyville, IN · On-site

$15.25 - $20.75/hr

  • PTO

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

Schwarz Partners

Customer Service Representative

Greenfield, IN · On-site

$15.50 - $21/hr

  • PTO

Fax or e-mail confirmations and other information to customers. * Assist sales personnel as appropriate and assist in generating supplemental sales. * Additional duties as assigned by management. TRG ...

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Customer Assistant information

See Indiana salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer assistant in Indiana is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Indiana?

The most popular types of Customer jobs in Indiana are:

What are popular job titles related to Customer Assistant jobs in Indiana?

For Customer Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Indiana look for?

The top searched job categories for Customer Assistant jobs in Indiana are:

What cities in Indiana are hiring for Customer Assistant jobs?

Cities in Indiana with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.

Assistant Operations Manager

Bulk Equipment Corp.

East Chicago, IN • On-site

Full-time

Re-posted 16 days ago

Job description

Duties & Responsibilities:

  • Safety:
    • Make sure everyone is safe, following procedures, and wearing PPE
    • Attend safety meetings and complete monthly safety quizzes with their team
    • Assist with completing action items
    • Inspect fire extinguishers and crane inspections monthly
    • Report incidents immediately to the safety department and VP of Accounts
  • Environmental:
    • Attend environmental meetings for contractors
    • Environmental compliance for the site, and be responsible for audits from the customer
    • Proper disposal of used oil, hot drain filters, and recycling
    • Metal recycling and track dumpster to ensure payment for scrap
  • Site Reports
    • Monthly CID Reports
    • Review operations and parts spend report form purchasing weekly
  • Financials
    • Monitor labor and parts spend, expand efficiency.
  • Maintenance:
    • Schedule PM due for all assets on site, create PM services, pull filters, and re-order filters
    • Plan repairs with PMs as best as possible
    • Manage oil sampling for the site
    • Set SOW with team
    • Make plans with the maintenance team and mechanics to correct action items from inspections
  • Yard and Shop / Inventory
    • Keep shop and yard inventory clean and organized
    • Keep up on stock levels (Fluids, filters, and spare parts)
    • Work with other sites and YD 20 on shared parts stocking levels. (i.e., common cylinders)
  • Invoicing / Billing
    • Work Orders and Invoices
    • Process work orders and rebills in M+. Move Invoices to completed status.
    • Update weekly rental report for IHE, IHW.
    • Keep rental POs current with the customer
    • Assist with collecting monthly hours
    • Send out damage reports
  • Daily Operations / Communication
    • Have phone on 24/7 for service calls/machine breakdowns.
    • Communicate with all mechanics
    • Manage up/down report
    • Manage priorities of the sourcing agent
    • Schedule 3rd party repairs/damages when needed
  • Customer Service
    • Be professional and have a great attitude with all levels of customers
    • Solve customer problems

Required Skills and Abilities

  • Heavy equipment/mill service experience
  • Must be reliable and extremely trustworthy
  • Excellent organizational and time management skills
  • Strong multitasking skills
  • Attention to detail and accuracy
  • Advanced computer skills and strong Excel ability
  • Strong written and verbal communication skills

Work Environment

This job operates in a clerical office and mill setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.